hi!
thanks in advance for any support. this problem is driving me bonkers.
im getting a BSOD everytime i hit record in Ableton Live.. i dont know how to read the .dmp files. the 'check for solutions' after restart does nothing. i imagine its a driver issue, though i cant be sure.
does the .dmp file signal any driver issues?
thanks again
nik
The was caused by your MotuUsb64.sys driver which is almost three years old.
You need to update it
and run a system file check
typ cmd in search>right click and run as admin>sfc /scannow
If you are overclocking STOP
Ken
Code:
020910-22916-01.dmp 2/9/2010 8:31:34 PM SYSTEM_SERVICE_EXCEPTION 0x0000003b 00000000`c0000046 fffff800`030fd7f8 fffff880`0290cf20 00000000`00000000 ntoskrnl.exe ntoskrnl.exe+71f00 x64 C:\Users\K\Desktop\New folder\020910-22916-01.dmp 8 15 7600
020910-23758-01.dmp 2/9/2010 9:22:22 PM SYSTEM_SERVICE_EXCEPTION 0x0000003b 00000000`c0000046 fffff800`031027f8 fffff880`029a76a0 00000000`00000000 ntoskrnl.exe ntoskrnl.exe+71f00 x64 C:\Users\K\Desktop\New folder\020910-23758-01.dmp 8 15 7600
020910-23852-01.dmp 2/9/2010 9:45:42 PM SYSTEM_SERVICE_EXCEPTION 0x0000003b 00000000`c0000046 fffff800`030f37f8 fffff880`073d46a0 00000000`00000000 ntoskrnl.exe ntoskrnl.exe+71f00 x64 C:\Users\K\Desktop\New folder\020910-23852-01.dmp 8 15 7600
020910-25568-01.dmp 2/9/2010 9:08:14 PM SYSTEM_SERVICE_EXCEPTION 0x0000003b 00000000`c0000046 fffff800`030a27f8 fffff880`08ded6a0 00000000`00000000 ntoskrnl.exe ntoskrnl.exe+71f00 x64 C:\Users\K\Desktop\New folder\020910-25568-01.dmp 8 15 7600
OLD DRIVERS
Code:
secdrv.SYS fffff880`071b9000 fffff880`071c4000 0x0000b000 0x4508052e 9/13/2006 8:18:38 AM
MotuBus64.sys fffff880`045e4000 fffff880`045ef000 0x0000b000 0x4512fcf3 9/21/2006 3:58:27 PM
MotuUsb64.sys fffff880`051e9000 fffff880`051ff000 0x00016000 0x459d8b48 1/4/2007 6:18:32 PM
motumidi64.sys fffff880`00de7000 fffff880`00df7000 0x00010000 0x459d8b57 1/4/2007 6:18:47 PM
jraid.sys fffff880`00dcc000 fffff880`00de7000 0x0001b000 0x490fb159 11/3/2008 9:20:09 PM
Code:
Microsoft (R) Windows Debugger Version 6.11.0001.404 X86
Copyright (c) Microsoft Corporation. All rights reserved.
Loading Dump File [C:\Users\K\Desktop\New folder\020910-23852-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available
Symbol search path is: SRV*d:\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is:
Windows 7 Kernel Version 7600 MP (8 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
Machine Name:
Kernel base = 0xfffff800`03053000 PsLoadedModuleList = 0xfffff800`03290e50
Debug session time: Tue Feb 9 21:44:04.547 2010 (GMT-5)
System Uptime: 0 days 0:06:10.577
Loading Kernel Symbols
...............................................................
................................................................
...............................
Loading User Symbols
Loading unloaded module list
....
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
Use !analyze -v to get detailed debugging information.
BugCheck 3B, {c0000046, fffff800030f37f8, fffff880073d46a0, 0}
Unable to load image \SystemRoot\System32\Drivers\MotuUsb64.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for MotuUsb64.sys
*** ERROR: Module load completed but symbols could not be loaded for MotuUsb64.sys
Probably caused by : MotuUsb64.sys ( MotuUsb64+bbe9 )
Followup: MachineOwner
---------
0: kd> !analyze -v
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
SYSTEM_SERVICE_EXCEPTION (3b)
An exception happened while executing a system service routine.
Arguments:
Arg1: 00000000c0000046, Exception code that caused the bugcheck
Arg2: fffff800030f37f8, Address of the exception record for the exception that caused the bugcheck
Arg3: fffff880073d46a0, Address of the context record for the exception that caused the bugcheck
Arg4: 0000000000000000, zero.
Debugging Details:
------------------
EXCEPTION_CODE: (NTSTATUS) 0xc0000046 - An attempt to release a mutant object was made by a thread that was not the owner of the mutant object.
FAULTING_IP:
nt!RtlRaiseStatus+18
fffff800`030f37f8 488b8424b8010000 mov rax,qword ptr [rsp+1B8h]
CONTEXT: fffff880073d46a0 -- (.cxr 0xfffff880073d46a0)
rax=0000000000000000 rbx=00000000c0000046 rcx=fffff880073d46a0
rdx=0000000000000001 rsi=0000000000000001 rdi=fffff8000323de80
rip=fffff800030f37f8 rsp=fffff880073d45e0 rbp=0000000000000000
r8=0000000000000000 r9=0000000000000200 r10=0000000000000000
r11=0000000000000306 r12=0000000000000000 r13=0000000000000000
r14=fffffa80085ae060 r15=0000000000000000
iopl=0 nv up ei ng nz na pe nc
cs=0010 ss=0018 ds=002b es=002b fs=0053 gs=002b efl=00000282
nt!RtlRaiseStatus+0x18:
fffff800`030f37f8 488b8424b8010000 mov rax,qword ptr [rsp+1B8h] ss:0018:fffff880`073d4798=fffff800030f37f8
Resetting default scope
CUSTOMER_CRASH_COUNT: 1
DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT
BUGCHECK_STR: 0x3B
PROCESS_NAME: Live 8.1.1.exe
CURRENT_IRQL: 0
LAST_CONTROL_TRANSFER: from fffff800030cde20 to fffff800030f37f8
STACK_TEXT:
fffff880`073d45e0 fffff800`030cde20 : 00000000`00000000 00000000`00000000 fffff8a0`03138f00 fffffa80`07939e30 : nt!RtlRaiseStatus+0x18
fffff880`073d4b80 fffff880`051d8be9 : fffff8a0`00000001 fffffa80`00000001 fffffa80`07b1bc60 fffffa80`08539c00 : nt!KeReleaseMutant+0x260
fffff880`073d4c30 fffff8a0`00000001 : fffffa80`00000001 fffffa80`07b1bc60 fffffa80`08539c00 fffffa80`08ada720 : MotuUsb64+0xbbe9
fffff880`073d4c38 fffffa80`00000001 : fffffa80`07b1bc60 fffffa80`08539c00 fffffa80`08ada720 fffff880`051d6dd0 : 0xfffff8a0`00000001
fffff880`073d4c40 fffffa80`07b1bc60 : fffffa80`08539c00 fffffa80`08ada720 fffff880`051d6dd0 fffffa80`06fbe510 : 0xfffffa80`00000001
fffff880`073d4c48 fffffa80`08539c00 : fffffa80`08ada720 fffff880`051d6dd0 fffffa80`06fbe510 00000000`00000000 : 0xfffffa80`07b1bc60
fffff880`073d4c50 fffffa80`08ada720 : fffff880`051d6dd0 fffffa80`06fbe510 00000000`00000000 00000000`00000001 : 0xfffffa80`08539c00
fffff880`073d4c58 fffff880`051d6dd0 : fffffa80`06fbe510 00000000`00000000 00000000`00000001 fffffa80`08539c10 : 0xfffffa80`08ada720
fffff880`073d4c60 fffffa80`06fbe510 : 00000000`00000000 00000000`00000001 fffffa80`08539c10 fffffa80`07939e30 : MotuUsb64+0x9dd0
fffff880`073d4c68 00000000`00000000 : 00000000`00000001 fffffa80`08539c10 fffffa80`07939e30 fffff880`051d6e3a : 0xfffffa80`06fbe510
FOLLOWUP_IP:
MotuUsb64+bbe9
fffff880`051d8be9 ?? ???
SYMBOL_STACK_INDEX: 2
SYMBOL_NAME: MotuUsb64+bbe9
FOLLOWUP_NAME: MachineOwner
MODULE_NAME: MotuUsb64
IMAGE_NAME: MotuUsb64.sys
DEBUG_FLR_IMAGE_TIMESTAMP: 459d8b48
STACK_COMMAND: .cxr 0xfffff880073d46a0 ; kb
FAILURE_BUCKET_ID: X64_0x3B_MotuUsb64+bbe9
BUCKET_ID: X64_0x3B_MotuUsb64+bbe9
Followup: MachineOwner
---------
Quote