Having big problems with win 7 64 bit freeing up all the time, brand new notebook. Freezes up 3-4 times a day just randomly. I tried updating all drivers and bios all good. Somtimes I get blue screen crashes, need help I dont know how to fix??
You can use these to find the crash report and upload it. https://www.sevenforums.com/crash-loc...d-problem.html
Let us know if you need help.
Ken
ok there was about 20 of them I jusst put the first 2 in
one of the dumps was 0xA - Probable Cause "win32k.sys" and the most common causes can be bad device drivers but also can be caused by Incompatible Hardware and Software
your drivers in the crash are indeed all up to date so it might be time to be looking through your performance information and tools\advanced and event viewer for any reported errors ?
also check device manager for any warning symbols against any devices ?
what AV and firewall are you using ?
useing avast and spybot, and alot of errors are sidebyside, bugcheck?,volmgr?
Hello Welcome to SF,
I guess multiple issues are going on. Lets start with basics. If your Overclocking please stop. Make sure your BIOS has the latest firmware. If you using any Antivirus or Firewall uninstall it and see whether that make any difference. win32k.sys is basically a GUI related driver. So its worth uninstalling the current Display driver and download the driver from vendors website and NOT from Windows update.
Update the Following driverRun the Memory Diagnostic & HD Diagnostic
Also i would recommend to run System Integrity Checker
Start > Run > CMD >Right Click and Run as administrator > SFC/ SCANNOW
Bugcheck AnalysisCode:mdmxsdk.sys Tue Jun 20 02:57:26 2006 - Conexant Data Modem
Hope this helps,Code:Built by: 7600.16385.amd64fre.win7_rtm.090713-1255 SYSTEM_SERVICE_EXCEPTION (3b) An exception happened while executing a system service routine. Arguments: Arg1: 00000000c0000005, Exception code that caused the bugcheck Arg2: fffff960000f9bdd, Address of the exception record for the exception that caused the bugcheck Arg3: fffff880074eb160, Address of the context record for the exception that caused the bugcheck Arg4: 0000000000000000, zero. BUGCHECK_STR: 0x3B PROCESS_NAME: LManager.exe SYMBOL_NAME: win32k!xxxRealInternalGetMessage+8a5 FOLLOWUP_NAME: MachineOwner MODULE_NAME: win32k IMAGE_NAME: win32k.sys DEBUG_FLR_IMAGE_TIMESTAMP: 4a5bc5e0 STACK_COMMAND: .cxr 0xfffff880074eb160 ; kb FAILURE_BUCKET_ID: X64_0x3B_win32k!xxxRealInternalGetMessage+8a5 BUCKET_ID: X64_0x3B_win32k!xxxRealInternalGetMessage+8a5
Captain
still having major problems, iv tryed memory and hd tests and all looks good, how do I update that driver it doesnt show up in the device manager? I can figure this out Im getting like 4 bsod a day and 1 or 2 freeze up need help. Uninstalling firewall and anti virus did not work either
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