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Windows 7: Random Rebooting. Due to new ATI CCC?

11 Feb 2010   #1

Windows 7 Ultimate
 
 
Random Rebooting. Due to new ATI CCC?

Hi guys,

Well recently my pc has been playing up. It get's to the loading windows screen... then it reboots.
At first i thought it might have been the new ATI CCC package (released recently) I installed so i rolled back the drivers... but still no good. That gave me an excuse to reformat.
Just to be sure i rebooted it a few times throughout the reinstall and left the GFX drivers/CCC(previous release that's been working fine) install til the end, with alot of system restore points inbetween.
Everything was good last night, but it rebooted again this morning. Upon reboot i F8 and ran last known good config and it started up fine.
I've attached the minidump... just wondering if one of u uber smart peoples can help me figure out what's up with it...

My System SpecsSystem Spec
.

11 Feb 2010   #2

Windows 7 Ultimate - 64-bit | Windows 8 Pro - 64-bit
 
 

Quote   Quote: Originally Posted by Goomba81 View Post
Hi guys,

Well recently my pc has been playing up. It get's to the loading windows screen... then it reboots.
At first i thought it might have been the new ATI CCC package (released recently) I installed so i rolled back the drivers... but still no good. That gave me an excuse to reformat.
Just to be sure i rebooted it a few times throughout the reinstall and left the GFX drivers/CCC(previous release that's been working fine) install til the end, with alot of system restore points inbetween.
Everything was good last night, but it rebooted again this morning. Upon reboot i F8 and ran last known good config and it started up fine.
I've attached the minidump... just wondering if one of u uber smart peoples can help me figure out what's up with it...
Hello Goomba81, Welcome to SF,

I guess the problem is with your Display driver ATI remove the drivers completely the download the latest driver from Manufactures website NOT from Windows update.


Quote:
Run the Memory Diagnostic & HD Diagnostic

Also i would recommend to run System Integrity Checker
Start > Run > CMD >Right Click and Run as administrator >
SFC/ SCANNOW
Update the Following Drivers

Code:

PxHlpa64.sys Tue Dec 11 05:19:01 2007 - Px Engine Device Driver
vncmirror.sys Fri Mar 14 23:13:05 2008 -  VNC Mirror Driver
Probable Cause

Code:
Loaded symbol image file: atipmdag.sys

Image path  :     \SystemRoot\system32\DRIVERS\atipmdag.sys
Image name  :     atipmdag.sys
Timestamp   :     Sat Dec 12 02:03:38 2009 (4B22ACA2)
CheckSum    :     005FD0C8
ImageSize   :     00643000
Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
Description

Code:
SYSTEM_SERVICE_EXCEPTION (3b)
An exception happened while executing a system service routine.
Arguments:
Arg1: 00000000c0000005, Exception code that caused the bugcheck
Arg2: fffff88003d20833, Address of the exception record for the exception that caused the bugcheck
Arg3: fffff88006e31930, Address of the context record for the exception that caused the bugcheck
Arg4: 0000000000000000, zero.

Bugcheck Analysis


Code:
CUSTOMER_CRASH_COUNT:  1
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0x3B
PROCESS_NAME:  csrss.exe
CURRENT_IRQL:  0
LAST_CONTROL_TRANSFER:  from 0000000000000000 to fffff88003d20833
SYMBOL_STACK_INDEX:  0
SYMBOL_NAME:  atipmdag+25833
FOLLOWUP_NAME:  MachineOwner
MODULE_NAME: atipmdag
IMAGE_NAME:  atipmdag.sys
DEBUG_FLR_IMAGE_TIMESTAMP:  4b22aca2
STACK_COMMAND:  .cxr 0xfffff88006e31930 ; kb
FAILURE_BUCKET_ID:  X64_0x3B_atipmdag+25833
BUCKET_ID:  X64_0x3B_atipmdag+25833
Hope this helps,
Captain
My System SpecsSystem Spec
12 Feb 2010   #3

Windows 7 Ultimate
 
 

awesome captain. i'll give it a go. will keep post back if there's anymore reboots. love ya work~!
My System SpecsSystem Spec
.


12 Feb 2010   #4

Windows 7 Ultimate
 
 

well all was well.. til just a few minutes ago
was watching some media and screen went funky then crashed.
rebooted then crashed just as desktop loaded.. then it happened again.

currently i'm running the newest ATI drivers from their website... no catalyst control center.
haven't had a chance to update those other two files mentioned yet.. but working on it.

attached are the minidumps.. hope it helps
My System SpecsSystem Spec
12 Feb 2010   #5

Windows 7 Ultimate
 
 

and here are some more frequent crashes.. not reboots.
My System SpecsSystem Spec
12 Feb 2010   #6

Windows 7 Ultimate - 64-bit | Windows 8 Pro - 64-bit
 
 

Quote   Quote: Originally Posted by Goomba81 View Post
and here are some more frequent crashes.. not reboots.
Did you run Memory Diaganostic ??

- Captain
My System SpecsSystem Spec
12 Feb 2010   #7

Windows 7 Ultimate
 
 

well i ran the integrity test and HDD test. they're fine. i just read the mem diagnostic link and it seems that the Windows 7 memdiag isn't recommended anymore? so i'll load up memtest and let it run overnight. will keep ya updated captain. and again thanks for the help.
My System SpecsSystem Spec
12 Feb 2010   #8

Windows 7 Ultimate - 64-bit | Windows 8 Pro - 64-bit
 
 

Quote   Quote: Originally Posted by Goomba81 View Post
well i ran the integrity test and HDD test. they're fine. i just read the mem diagnostic link and it seems that the Windows 7 memdiag isn't recommended anymore? so i'll load up memtest and let it run overnight. will keep ya updated captain. and again thanks for the help.
Your Welcome make sure you run the memtest atleast 5 passes

- Captain
My System SpecsSystem Spec
12 Feb 2010   #9

Windows 7 Ultimate
 
 

just an update on the situation...
so before bed i thought i'd back everything up and have it all clean and ready for memtest... went n checked the memory timing tables for my ram...
that's when i noticed that for whatever reason my current timing and the bios version was different. zzzz... bios had reset to it's original version of F2. zzzz.... and that probably was because i was tinkering around with the OC features the other day... yes... the same day everything started to play up.
so i up'd the bios back to the latest version and readjusted the ram timing, there hasn't been a reboot/crash since.
i also tried memtest overnight to be sure and that came back all good..

captain u've been a great help... thanks buddy.

now.. to the meat of the problem~!
Can i really be bothered reimaging the machine back to the original image b4 all this.. or do i just keep it as this fresh clean install.. mmmmmm....

the end.
My System SpecsSystem Spec
04 Aug 2010   #10

Win7
 
 

Well something similar is happening to me... Sometimes when I back to my PC it has restarted (?) and when showing some videos gives me a bluescreen related to atipmdag.sys (when Windows 7 drivers, not ATI -read the end to understand why and under what circunstances) .

Also, it doesn´t render well some areas (ramdomly) of the screen:



I have an ATI Radeon HD 4870 x2 with NO ccc (control panel) installed (only the drivers) and Windows 7 b7048 64bit with 4 Gb RAM

PD. If I install the Windows 7 drivers the screen bug solves but the "atipmdag.sys" appears.
I have thought it could be something related to the Windows 7 version is a beta (I´ll try to install a RTM in a week or so to see if it solves)
My System SpecsSystem Spec
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 Random Rebooting. Due to new ATI CCC?




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