Used Vista Glary Utilities to Defrag 7 Reg - Now BSOD


  1. Posts : 4
    Windows 7
       #1

    Used Vista Glary Utilities to Defrag 7 Reg - Now BSOD


    I was cleaning up my computer and did several things that may be causing this error. Heres all the things I did:
    1. Updated Graphics Drivers
    2. Uninstalled several basic programs and games
    4. I used Windows Disk Management to Shrink and extend a partition. I also was fooling around and set partition 2 as the active partition when there is no OS on partition 2. Yes I know bad idea.
    3. Used Glary Utitlities to Defrag Registry. Problem is I think I used the version for vista.
    - Restarted

    So now when the computer stats the windows loading comes up and the second I see the mouse I get BSOD.

    I did some investigating and changed the active partition back to partition 1. Still didn't fix it. I'm using an Emergency Boot CD and some of the programs on it can't even see either partition. Could just be cause it's old software though. I used the 7 startup disk to repair and it did repair and add a new entry into the MBR. It said there was no OS specified. That didn't work. Heres a post from SIW2 I found that I think is very relevant.

    "I use the Glary registry Defrag. module on Vista, but not on 7.

    This is because the Vista partition is the System partition as well as the Vista Boot partition.

    However, the 7 Boot partition is obviously different from the System partition. I do not recommend doing a registry defrag across drives/partitions.

    You may like to check in Disk Management to see which is the System partition. Confusingly, this contains the Boot files, bootmgr. and BCD - this is the partition thru. which all your installed Windows operating systems will be booted." - From SIW2

    Any ideas on what happened and how to repair what went wrong?
    Thank you very much
      My Computer


  2. Posts : 5,705
    Win7 x64 + x86
       #2

    Upload Dump Files:
    Please go to C:\Windows\Minidump and zip up the contents of the folder. Then upload/attach the .zip file with your next post.
    Left click on the first minidump file.
    Hold down the "Shift" key and left click on the last minidump file.
    Right click on the blue highlighted area and select "Send to"
    Select "Compressed (zipped) folder" and note where the folder is saved.
    Upload that .zip file with your next post.

    If you have issues with "Access Denied" errors, try copying the files to your desktop and zipping them up from there. If it still won't let you zip them up, post back for further advice.
      My Computer


  3. Posts : 4
    Windows 7
    Thread Starter
       #3

    The computer wont boot into windows at all. I went looking for minimdump off the command line utility with the windows cd but it wasnt there. Just one big 150MB "MEMORY.dmp" file. I zipped it *(38 megs) and tried to upload it but it failed. I don't think its the right one anyway. So heres a screenshot of it.
      My Computer


  4. Posts : 5,705
    Win7 x64 + x86
       #4

    Yes, that's the MEMORY.DMP that we need!!! Upload it to a free file hosting service (don't use Rapid Share as most analysts can't access it) and give us a link to it!

    The first parameter of the STOP 0xF4 error is a 3, indicating that this is the abnormal termination of a process. So the MEMORY.DMP file should contain the name of the process (which will help us troubleshoot the problem).
      My Computer


  5. Posts : 4
    Windows 7
    Thread Starter
       #5

    heres the link
    http://markreicheldesigns.com/MEMORY.zip

    If its the graphics card: How could I roll back the driver in the Command Line? I don't have an onboard GPU. Or since I also get the BSOD in safe mode I guess it couldn't be the graphics card?

    If its the registry or partiton issue: could I just reinstall windows without formatting? I was looking at the registry sizes and my laptop has a 170MB reg. size while the broken desktop has only a 28MB registry. I tried importing the working registry (after making a backup) but it failed.
    Last edited by mobone; 13 Feb 2010 at 19:52.
      My Computer


  6. Posts : 5,705
    Win7 x64 + x86
       #6

    Well, back to the old drawing board! The process that stopped was wininit.exe - it's a critical Windows process and it doesn't really give us any further info at this point (I'm traveling to Microsoft tomorrow, so I may get more help there on the dump file).

    I don't know if it's the graphics card. The graphics drivers are loaded in Normal mode, while the Microsoft drivers are loaded in Safe Mode. So, it's possible that it's the graphics drivers - but from your postings I think that it's more likely to be the Glary utilities (more follows).

    It's most likely (IMO) that the Glary utilities borked something when it was run. I drew this conclusion because of your initial post and the last post with the drastically differing sizes of the registry. FWIW - don't use registry cleaners/defraggers - they just don't provide any tangible benefit, and they can easily hose your system. Here's a link to a discussion on it: XP Fixes Myth #1: Registry Cleaners - Windows BBS While the article addresses XP, the same registry principles apply to Vista and Win7.

    Can you check in any System Restore points that you may have and check the size of the hives there?
    If so, you may be able to do a manual registry restore to fix the errors.

    If not, then could you try a repair install of Win7? ( Repair Install )

    The point of all this is to allow you to recover the installation that's currently on the disk. If you don't need it, then it'll be simpler and easier just to wipe the hard drive (use KillDisk or DBan) and then install Win7 cleanly.
      My Computer


  7. Posts : 4
    Windows 7
    Thread Starter
       #7

    Yea glary said it could reduce my registry by 63% or something and I think that is what caused the problem. I have two partitions so I just copied all my data off C using the command line tool and did a clean install of windows 7. Works again (no surprise).

    I unfortunately did not have system restore active. I thought I did but apparently not.

    You mentioned third party software to wipe the hard drive, does the windows 7 install not do a thorough job?
      My Computer


  8. Posts : 5,705
    Win7 x64 + x86
       #8

    The 3rd party software is a bit of overkill that's recommended "just in case" - just in case there's a hidden infection on the drive, just in case there's a low-level issue with the drive (such as the MFT, MBR, etc), just in case there's something else funky going on.

    The purpose of the utilities is to completely wipe all coding off the hard drive - so all you have is the bare metal of the hard drive platters. Then you can rebuild the installation from the very bottom up. It's easier to do it this way than it is to reinstall and then find out that it should have been wiped first.

    Finally, System Restore is a very useful utility that you should keep active. It has saved me a lot of work on many occasions (I work in a PC repair shop).
      My Computer


 

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