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Windows 7: Win 7 64 bit blue screen !!


15 Feb 2010   #1

Windows 7
 
 
Win 7 64 bit blue screen !!

Hi i'm new here i got this bluescreen a few times i don't know what to do !!
Nome evento problema: BlueScreen
Versione SO: 6.1.7600.2.0.0.768.3
ID impostazioni locali: 1040

Ulteriori informazioni sul problema:
BCCode: d1
BCP1: FFFFFA80FFBEC918
BCP2: 0000000000000002
BCP3: 0000000000000000
BCP4: FFFFF88003AA3962
OS Version: 6_1_7600
Service Pack: 0_0
Product: 768_1

File che contribuiscono alla descrizione del problema:
C:\Windows\Minidump\021510-27814-01.dmp
C:\Users\Zalmi\AppData\Local\Temp\WER-41402-0.sysdata.xml

Leggere l'informativa sulla privacy online:
Windows 7 Privacy Statement - Microsoft Windows

Se l'informativa sulla privacy online non disponibile, leggere quella offline:
C:\Windows\system32\it-IT\erofflps.txt




Thank u very much !!

My System SpecsSystem Spec
.

15 Feb 2010   #2

Windows 7 Ultimate x64, Mint 9
 
 

Hey, if you could upload the MiniDump from your computer, that would be great:
[1 - Novice] How to ask for help with a BSOD problem

~Lordbob
My System SpecsSystem Spec
15 Feb 2010   #3

Windows 7
 
 

Oh sorry here it is
Attachment 54374
My System SpecsSystem Spec
.


15 Feb 2010   #4

Windows 7 Ultimate x64, Mint 9
 
 

Code:
Probably caused by : kl1.sys ( kl1+4c962 )
avp.exe
i8042prt.sys
win32k.sys
It seems that Kaspersky has caused Windows to crash. You should update Kasperksy, and if the problems persist, remove it altogether, and then reinstall.

~Lordbob
My System SpecsSystem Spec
15 Feb 2010   #5

Windows 7
 
 

Ok i will try that !!! thank u very much !!!
My System SpecsSystem Spec
15 Feb 2010   #6

Windows 7 Ultimate x64, Mint 9
 
 

No problem, let us know how it goes.

~Lordbob
My System SpecsSystem Spec
Reply

 Win 7 64 bit blue screen !!




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