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Windows 7: Random freezes, crashes.. help, please!

15 Feb 2010   #1

Windows 7 Professional
 
 
Random freezes, crashes.. help, please!

Hey everyone, I've been plagued with a computer problem since building my new setup and seeing as I am in the middle of college classes (with much of the work on-line), these random crashes and problems are becoming more and more devastating.

My problems are random freezes and shutdowns. No BSOD's, the computer will just randomly freeze with the screens frozen in place, mouse pointer and all, requiring me to usually shut off the power supply.. sometimes the power button works fine.

Or the screens go black and it reboots.

What I've tried..

sfc /scannow - no errors
Prime95 running for hours - no errors
memtested sticks of ram - no errors
re-installed windows
wiped current ATI drivers, put on apparently more stable 9.12 and hotfix
disabled onboard sound, put a creative card in with up to date drivers
all drivers are up to date

I've been browsing thread after thread over the internet, trying -everything-.. and no luck. Below is my system, with the latest error reports.. ANY HELP would be greatly appreciated.

Oh, another note.. very often when accessing web pages, I get 'this server cannot be found' and have to spam refresh until the page loads. My roommate on the same internet connection is not having this problem.. my ethernet, onboard, has up to date drivers.

Also, I seem to have a odd amount of 'screen flicker' for such a beefy, insane, video card. In youtube videos, hulu and in some games.

------------
ASRock P55 Extreme LGA 1156 Intel P55 ATX Intel Motherboard - Retail56314104

SAPPHIRE 100282SR Radeon HD 5850 1GB 256-bit GDDR5 PCI Express 2.0 x16 HDCP Ready CrossFire Supported Video Card w/ATI Eyefinity - Retail56314104

Thermaltake TR2 W0388RU 600W ATX 12V v2.2 Power Supply - Retail56314104


Intel Core i5-750 Lynnfield 2.66GHz LGA 1156 95W Quad-Core Processor Model BX80605I5750 - Retail56314104

G.SKILL 4GB (2 x 2GB) 240-Pin DDR3 SDRAM DDR3 1600 (PC3 12800) Dual Channel Kit Desktop Memory Model F3-12800CL9D-4GBNQ - Retail56314104

Western Digital Caviar Black WD5001AALS 500GB 7200 RPM SATA 3.0Gb/s 3.5" Internal Hard Drive -Bare Drive56314104

Creative Sound Blaster Audigy SE 7.1 Channels PCI Interface Sound Card - OEM56314104

-----------

Latest errors:

A fatal hardware error has occurred.
=========
Reported by component: Processor Core
Error Source: Machine Check Exception
Error Type: Internal Unclassified Error
Processor ID: 4

The details view of this entry contains further information.
=========

===========
The computer has rebooted from a bugcheck. The bugcheck was: 0x00000124 (0x0000000000000000, 0xfffffa80051248f8, 0x0000000000000000, 0x0000000000000000). A dump was saved in: C:\Windows\Minidump\021510-19953-01.dmp. Report Id: 021510-19953-01.
===========

===========
Audit events have been dropped by the transport. 0
============

The minidump file is attached to this post.


My System SpecsSystem Spec
15 Feb 2010   #2

win7 ultimate / virtual box
 
 

Quote   Quote: Originally Posted by Syclya View Post
Hey everyone, I've been plagued with a computer problem since building my new setup and seeing as I am in the middle of college classes (with much of the work on-line), these random crashes and problems are becoming more and more devastating.

My problems are random freezes and shutdowns. No BSOD's, the computer will just randomly freeze with the screens frozen in place, mouse pointer and all, requiring me to usually shut off the power supply.. sometimes the power button works fine.

Or the screens go black and it reboots.

What I've tried..

sfc /scannow - no errors
Prime95 running for hours - no errors
memtested sticks of ram - no errors
re-installed windows
wiped current ATI drivers, put on apparently more stable 9.12 and hotfix
disabled onboard sound, put a creative card in with up to date drivers
all drivers are up to date

I've been browsing thread after thread over the internet, trying -everything-.. and no luck. Below is my system, with the latest error reports.. ANY HELP would be greatly appreciated.

Oh, another note.. very often when accessing web pages, I get 'this server cannot be found' and have to spam refresh until the page loads. My roommate on the same internet connection is not having this problem.. my ethernet, onboard, has up to date drivers.

Also, I seem to have a odd amount of 'screen flicker' for such a beefy, insane, video card. In youtube videos, hulu and in some games.

------------
ASRock P55 Extreme LGA 1156 Intel P55 ATX Intel Motherboard - Retail56314104

SAPPHIRE 100282SR Radeon HD 5850 1GB 256-bit GDDR5 PCI Express 2.0 x16 HDCP Ready CrossFire Supported Video Card w/ATI Eyefinity - Retail56314104

Thermaltake TR2 W0388RU 600W ATX 12V v2.2 Power Supply - Retail56314104


Intel Core i5-750 Lynnfield 2.66GHz LGA 1156 95W Quad-Core Processor Model BX80605I5750 - Retail56314104

G.SKILL 4GB (2 x 2GB) 240-Pin DDR3 SDRAM DDR3 1600 (PC3 12800) Dual Channel Kit Desktop Memory Model F3-12800CL9D-4GBNQ - Retail56314104

Western Digital Caviar Black WD5001AALS 500GB 7200 RPM SATA 3.0Gb/s 3.5" Internal Hard Drive -Bare Drive56314104

Creative Sound Blaster Audigy SE 7.1 Channels PCI Interface Sound Card - OEM56314104

-----------

Latest errors:

A fatal hardware error has occurred.
=========
Reported by component: Processor Core
Error Source: Machine Check Exception
Error Type: Internal Unclassified Error
Processor ID: 4

The details view of this entry contains further information.
=========

===========
The computer has rebooted from a bugcheck. The bugcheck was: 0x00000124 (0x0000000000000000, 0xfffffa80051248f8, 0x0000000000000000, 0x0000000000000000). A dump was saved in: C:\Windows\Minidump\021510-19953-01.dmp. Report Id: 021510-19953-01.
===========

===========
Audit events have been dropped by the transport. 0
============

The minidump file is attached to this post.
if you say no BSOD then wheres this minidump from ?

I would at this point suspect your PSU is insufficient ?
My System SpecsSystem Spec
15 Feb 2010   #3

Windows 7 Professional
 
 

When my monitors went dark and it rebooted, it generated a dump file, so I guess it was a BSOD I didn't see, sorry for the misunderstanding.

I've wondered about my power supply to, but shouldn't that 600 watts be more than enough?
My System SpecsSystem Spec
.


16 Feb 2010   #4

win7 ultimate / virtual box
 
 

Quote   Quote: Originally Posted by Syclya View Post
When my monitors went dark and it rebooted, it generated a dump file, so I guess it was a BSOD I didn't see, sorry for the misunderstanding.

I've wondered about my power supply to, but shouldn't that 600 watts be more than enough?
well it's a difficult thing to accurately gauge as power supply manufacturers vary in how honest they are about the output figures , A top quality branded PSU is normally as stated with a little headroom and a cheap and cheerful is often well under the stated Wattage, and to complicate things it's really about the amperage it produces on the 12v rail

I suggest go here and calculate your minimum requirements, then post back here
My System SpecsSystem Spec
16 Feb 2010   #5

Windows 7 64bit
 
 

I would also recommend doing some research on the memory you've installed and the BIOS settings of the particular motherboard. I resolved a similar issue (with a BSOD code 124) because the BIOS default memory voltage for an ASUS P6T Deluxe V2 was not enough for the memory chips installed (Corsair Dominators).


Good luck!
Harlock
My System SpecsSystem Spec
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 Random freezes, crashes.. help, please!





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