Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.

Windows 7: Shutdown BSOD Probably caused by : ntkrnlmp.exe ???

15 Feb 2010   #1

Windows 7 x64
Shutdown BSOD Probably caused by : ntkrnlmp.exe ???

I some one can help me to understand this BSOD when I shutdown my PC.
HP 3074ca with Windows 7 x64

Thank you!

Here my dump file:

HTML Code:
Microsoft (R) Windows Debugger Version 6.11.0001.404 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.

Loading Dump File [C:\Windows\Minidump\021510-23634-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: D:\Symbols
Executable search path is: 
Windows 7 Kernel Version 7600 MP (8 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
Machine Name:
Kernel base = 0xfffff800`0324c000 PsLoadedModuleList = 0xfffff800`03489e50
Debug session time: Mon Feb 15 20:13:22.373 2010 (GMT-5)
System Uptime: 1 days 0:30:52.590
Loading Kernel Symbols
Loading User Symbols
Loading unloaded module list
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *

Use !analyze -v to get detailed debugging information.

BugCheck 1000009F, {4, 258, fffffa800552c040, fffff80000b9c510}

Probably caused by : ntkrnlmp.exe ( nt!KiSwapContext+7a )

Followup: MachineOwner

0: kd> !analyze -v
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *

A driver is causing an inconsistent power state.
Arg1: 0000000000000004, The power transition timed out waiting to synchronize with the Pnp
Arg2: 0000000000000258, Timeout in seconds.
Arg3: fffffa800552c040, The thread currently holding on to the Pnp lock.
Arg4: fffff80000b9c510

Debugging Details:


FAULTING_THREAD:  fffffa800552c040






LAST_CONTROL_TRANSFER:  from fffff800032c5052 to fffff800032c3dda

fffff880`03f77890 fffff800`032c5052 : fffffa80`0552c040 fffffa80`0552c040 00000000`00000000 00000000`00000008 : nt!KiSwapContext+0x7a
fffff880`03f779d0 fffff800`032c71af : fffffa80`0552db60 fffff880`03b64180 fffff880`000000f2 00000000`00000000 : nt!KiCommitThreadWait+0x1d2
fffff880`03f77a60 fffff800`03286b1e : 00000000`00000000 fffff800`0000001b 00000000`00000000 fffff880`009b2100 : nt!KeWaitForSingleObject+0x19f
fffff880`03f77b00 fffff800`032c61bc : ffffffff`fd9da600 fffffa80`0c19fe30 fffff800`034c0400 ffffecfa`0fc3b2c1 : nt!ExpWaitForResource+0xae
fffff880`03f77b70 fffff800`035183cf : 00000000`00000000 00000000`00000000 00000000`00000001 fffff800`032c8ac1 : nt!ExAcquireResourceExclusiveLite+0x14f
fffff880`03f77be0 fffff800`033be060 : 00000000`00000000 fffff800`034615f8 00000000`00000001 00000000`00000000 : nt! ?? ::NNGAKEGL::`string'+0x1351c
fffff880`03f77c10 fffff800`032cb161 : fffff800`033be020 fffff880`0234f480 fffffa80`17d2e100 fffffa80`1796db80 : nt!PnpDeviceActionWorker+0x40
fffff880`03f77cb0 fffff800`03561166 : 81c35e5c`4168c483 fffffa80`0552c040 00000000`00000080 fffffa80`05491890 : nt!ExpWorkerThread+0x111
fffff880`03f77d40 fffff800`0329c486 : fffff880`03d6a180 fffffa80`0552c040 fffff880`03d750c0 bb000000`80249c89 : nt!PspSystemThreadStartup+0x5a
fffff880`03f77d80 00000000`00000000 : fffff880`03f78000 fffff880`03f72000 fffff880`03f779f0 00000000`00000000 : nt!KxStartSystemThread+0x16

STACK_COMMAND:  .thread 0xfffffa800552c040 ; kb

fffff800`032c3dda 488d8c2400010000 lea     rcx,[rsp+100h]


SYMBOL_NAME:  nt!KiSwapContext+7a

FOLLOWUP_NAME:  MachineOwner


IMAGE_NAME:  ntkrnlmp.exe


FAILURE_BUCKET_ID:  X64_0x9F_nt!KiSwapContext+7a

BUCKET_ID:  X64_0x9F_nt!KiSwapContext+7a

Followup: MachineOwner

0: kd> k
Child-SP          RetAddr           Call Site
fffff880`03f77890 fffff800`032c5052 nt!KiSwapContext+0x7a
fffff880`03f779d0 fffff800`032c71af nt!KiCommitThreadWait+0x1d2
fffff880`03f77a60 fffff800`03286b1e nt!KeWaitForSingleObject+0x19f
fffff880`03f77b00 fffff800`032c61bc nt!ExpWaitForResource+0xae
fffff880`03f77b70 fffff800`035183cf nt!ExAcquireResourceExclusiveLite+0x14f
fffff880`03f77be0 fffff800`033be060 nt! ?? ::NNGAKEGL::`string'+0x1351c
fffff880`03f77c10 fffff800`032cb161 nt!PnpDeviceActionWorker+0x40
fffff880`03f77cb0 fffff800`03561166 nt!ExpWorkerThread+0x111
fffff880`03f77d40 fffff800`0329c486 nt!PspSystemThreadStartup+0x5a
fffff880`03f77d80 00000000`00000000 nt!KxStartSystemThread+0x16
0: kd> lmvm nt
start             end                 module name
fffff800`0324c000 fffff800`03829000   nt         (pdb symbols)          d:\symbols\ntkrnlmp.pdb\F8E2A8B5C9B74BF4A6E4A48F180099942\ntkrnlmp.pdb
    Loaded symbol image file: ntkrnlmp.exe
    Mapped memory image file: D:\Symbols\ntkrnlmp.exe\4A5BC6005dd000\ntkrnlmp.exe
    Image path: ntkrnlmp.exe
    Image name: ntkrnlmp.exe
    Timestamp:        Mon Jul 13 19:40:48 2009 (4A5BC600)
    CheckSum:         0054B487
    ImageSize:        005DD000
    File version:     6.1.7600.16385
    Product version:  6.1.7600.16385
    File flags:       0 (Mask 3F)
    File OS:          40004 NT Win32
    File type:        1.0 App
    File date:        00000000.00000000
    Translations:     0409.04b0
    CompanyName:      Microsoft Corporation
    ProductName:      Microsoft® Windows® Operating System
    InternalName:     ntkrnlmp.exe
    OriginalFilename: ntkrnlmp.exe
    ProductVersion:   6.1.7600.16385
    FileVersion:      6.1.7600.16385 (win7_rtm.090713-1255)
    FileDescription:  NT Kernel & System
    LegalCopyright:   © Microsoft Corporation. All rights reserved.

My System SpecsSystem Spec
18 Feb 2010   #2
Microsoft MVP


No definitive answers in what you've posted, please post the dump files so we can "massage them"
My System SpecsSystem Spec

 Shutdown BSOD Probably caused by : ntkrnlmp.exe ???

Thread Tools Search this Thread
Search this Thread:

Advanced Search

Similar help and support threads
Thread Forum
BSOD - probably caused by : ntkrnlmp.exe - Server 2008
Hi, I know it's not quite win7, but I'm hoping someone can help. The OS is Server 2008 SP 2 running as a Terminal Services server. About a week ago it started crashing with BSODs. The only recent change was installing a new Xerox workcentre network printer 3 days earlier. It crashed 5...
BSOD Help and Support
How to fix BSOD caused by ntoskrnl.exe and ntkrnlmp.exe
Here are the details: On Sun 4/22/2012 8:32:37 AM GMT your computer crashed crash dump file: C:\Windows\Minidump\042212-30638-01.dmp This was probably caused by the following module: ntoskrnl.exe (nt+0x1A3F8C) Bugcheck code: 0x1000007E (0xFFFFFFFFC0000005, 0xFFFFF80002BEFF8C,...
BSOD Help and Support
BSOD multiple times. Caused by ntkrnlmp.exe.
Hi everyone, I've had the BSOD 5 or 6 times today and I'm at a lost on how to fix it. I've run the diagnostics and there's apparently nothing wrong. I've run a virus scan with Malwarebytes and nothing. I've tried to do a system restore however my system protection was turned off and so there...
BSOD Help and Support
BSOD different codes caused by ntkrnlmp.exe
Hello I have a Mother Board: M4A88T-V evo/usb (I have checked the capacitors the board looks fine) Raid Max RX-730SS power supply 720 W (Haven't had any problems however if I try to connect a third HDD with my blue ray, ssd and first HDD my computer wont start) Main Hardrive Samsung 120 Gig...
BSOD Help and Support
BSOD caused by ntkrnlmp.exe
When I opened YouTube video, pc give me BSOD. Here is the dump file. I have uninstalled Flash Player using this method. Installed latest version. Using Firefox 9.0.1. Thanks, StalkeR.
BSOD Help and Support

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd

All times are GMT -5. The time now is 12:39.

Twitter Facebook Google+

Windows 7 Forums

Seven Forums Android App Seven Forums IOS App