WIndows 7 64-bit BSOD - help needed

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  1. hso
    Posts : 9
    Windows 7 64-bit
       #1

    WIndows 7 64-bit BSOD - help needed


    Hi,

    I have been struggeling with WIndows 7 crashing now and again for almost 6 months, and I am at my wits end - simply cannot find any more things to test.
    I have tested the memory (memtest), the harddrives, upgraded all drivers to latest version - but to no avail - windows still crashes randomly - and apparently the things causing it is also random (ref the blue screen information). Have attached the lastes 10 minidumps, and hope somebody can help me.

    Cheers
    Henrik
      My Computer


  2. Posts : 9
    Windows 7 64-bit
       #2

    I'm having similar troubles, but it appears yours may be more straight forward. Here is the analysis of one of your dump files:


    Code:
    Microsoft (R) Windows Debugger Version 6.11.0001.404 X86
    Copyright (c) Microsoft Corporation. All rights reserved.
    
    
    Loading Dump File [C:\Josh\Household\PC Build\Troubleshooting\021610-28626-01.dmp]
    Mini Kernel Dump File: Only registers and stack trace are available
    
    Symbol search path is: SRV*c:\websymbols*http://msdl.microsoft.com/download/symbols
    Executable search path is: 
    Windows 7 Kernel Version 7600 MP (4 procs) Free x64
    Product: WinNt, suite: TerminalServer SingleUserTS Personal
    Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
    Machine Name:
    Kernel base = 0xfffff800`02c07000 PsLoadedModuleList = 0xfffff800`02e44e50
    Debug session time: Mon Feb 15 15:33:21.616 2010 (GMT-6)
    System Uptime: 0 days 2:29:42.005
    Loading Kernel Symbols
    ...............................................................
    ................................................................
    .........................
    Loading User Symbols
    Loading unloaded module list
    ........
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck D1, {1f, 2, 1, fffff8800433c7e4}
    
    Probably caused by : usbehci.sys ( usbehci!EHCI_sMode_Transfer+2c8 )
    
    Followup: MachineOwner
    ---------
    
    0: kd> !analyze -v
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)
    An attempt was made to access a pageable (or completely invalid) address at an
    interrupt request level (IRQL) that is too high.  This is usually
    caused by drivers using improper addresses.
    If kernel debugger is available get stack backtrace.
    Arguments:
    Arg1: 000000000000001f, memory referenced
    Arg2: 0000000000000002, IRQL
    Arg3: 0000000000000001, value 0 = read operation, 1 = write operation
    Arg4: fffff8800433c7e4, address which referenced memory
    
    Debugging Details:
    ------------------
    
    
    WRITE_ADDRESS: GetPointerFromAddress: unable to read from fffff80002eaf0e0
     000000000000001f 
    
    CURRENT_IRQL:  2
    
    FAULTING_IP: 
    usbehci!EHCI_sMode_Transfer+2c8
    fffff880`0433c7e4 448b4e14        mov     r9d,dword ptr [rsi+14h]
    
    CUSTOMER_CRASH_COUNT:  1
    
    DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
    
    BUGCHECK_STR:  0xD1
    
    PROCESS_NAME:  System
    
    TRAP_FRAME:  fffff80000b9c6a0 -- (.trap 0xfffff80000b9c6a0)
    NOTE: The trap frame does not contain all registers.
    Some register values may be zeroed or incorrect.
    rax=000000000000001f rbx=0000000000000000 rcx=fffffa80042df5a0
    rdx=000000004f444648 rsi=0000000000000000 rdi=0000000000000000
    rip=fffff8800433c7e4 rsp=fffff80000b9c830 rbp=fffffa80042b26a0
     r8=000000004f444648  r9=000000000000001f r10=0000000000000001
    r11=0000000000000001 r12=0000000000000000 r13=0000000000000000
    r14=0000000000000000 r15=0000000000000000
    iopl=0         nv up ei pl nz na pe nc
    usbehci!EHCI_sMode_Transfer+0x2c8:
    fffff880`0433c7e4 448b4e14        mov     r9d,dword ptr [rsi+14h] ds:1c98:00000000`00000014=????????
    Resetting default scope
    
    LAST_CONTROL_TRANSFER:  from fffff80002c78469 to fffff80002c78f00
    
    STACK_TEXT:  
    fffff800`00b9c558 fffff800`02c78469 : 00000000`0000000a 00000000`0000001f 00000000`00000002 00000000`00000001 : nt!KeBugCheckEx
    fffff800`00b9c560 fffff800`02c770e0 : 00000000`00000000 fffffa80`04c9cdc0 fffff800`02c60ab4 00000000`00000000 : nt!KiBugCheckDispatch+0x69
    fffff800`00b9c6a0 fffff880`0433c7e4 : 00000000`00000000 fffffa80`00000200 fffffa80`05dbc080 00000000`00000000 : nt!KiPageFault+0x260
    fffff800`00b9c830 fffff880`04340e24 : fffffa80`03036bd8 00000000`0000001f fffff880`00000001 00000000`00000080 : usbehci!EHCI_sMode_Transfer+0x2c8
    fffff800`00b9c8c0 fffff880`042e1f3c : 00000000`00000002 fffffa80`04c9ca10 00000000`00000005 fffffa80`042b1050 : usbehci!EHCI_SubmitTransfer+0xbc
    fffff800`00b9c900 fffff880`042e69f8 : 00000000`00000000 00000000`00000004 fffffa80`04c9ca10 fffffa80`04c98d88 : USBPORT!MPf_SubmitTransfer+0x84
    fffff800`00b9c950 fffff880`042f491d : fffffa80`042b11a0 00000000`00000000 00000000`00000010 fffffa80`03036840 : USBPORT!USBPORT_iSetGlobalEndpointStateTx+0x808
    fffff800`00b9c9b0 fffff880`042f408e : fffffa80`030196f0 fffffa80`03036840 00000000`00000000 fffffa80`206c6148 : USBPORT!USBPORT_Core_iSubmitTransferToMiniport+0x115
    fffff800`00b9ca40 fffff800`031e862f : 00000000`00000000 00000000`0000001f 00000000`00000002 00000000`cd847d07 : USBPORT!USBPORT_Core_ProcessScatterGatherList+0x5b2
    fffff800`00b9caf0 fffff800`031e8420 : fffffa80`042b1050 00000000`0000001f fffffa80`00000028 fffff880`042f5dd7 : hal!HalBuildScatterGatherList+0x203
    fffff800`00b9cb60 fffff880`042f452e : fffffa80`042b1050 00000000`00000000 fffffa80`042b1d20 fffffa80`03036840 : hal!HalGetScatterGatherList+0x44
    fffff800`00b9cbc0 fffff880`042f1e86 : fffffa80`04c47c48 fffffa80`042b1050 fffff800`031e83dc fffffa80`042b11a0 : USBPORT!USBPORT_Core_iMapTransfer+0x24a
    fffff800`00b9cc40 fffff880`042e2f89 : fffffa80`042b1050 00000000`00000000 fffffa80`042b1d02 fffffa80`042b1d20 : USBPORT!USBPORT_Core_UsbMapDpc_Worker+0x296
    fffff800`00b9cca0 fffff800`02c845dc : fffff800`02df1e80 fffffa80`042b1d20 fffffa80`042b1d38 00000000`00000000 : USBPORT!USBPORT_Xdpc_Worker+0x1d9
    fffff800`00b9ccd0 fffff800`02c816fa : fffff800`02df1e80 fffff800`02dffc40 00000000`00000000 fffff880`042e2db0 : nt!KiRetireDpcList+0x1bc
    fffff800`00b9cd80 00000000`00000000 : fffff800`00b9d000 fffff800`00b97000 fffff800`00b9cd40 00000000`00000000 : nt!KiIdleLoop+0x5a
    
    
    STACK_COMMAND:  kb
    
    FOLLOWUP_IP: 
    usbehci!EHCI_sMode_Transfer+2c8
    fffff880`0433c7e4 448b4e14        mov     r9d,dword ptr [rsi+14h]
    
    SYMBOL_STACK_INDEX:  3
    
    SYMBOL_NAME:  usbehci!EHCI_sMode_Transfer+2c8
    
    FOLLOWUP_NAME:  MachineOwner
    
    MODULE_NAME: usbehci
    
    IMAGE_NAME:  usbehci.sys
    
    DEBUG_FLR_IMAGE_TIMESTAMP:  4a5bcc06
    
    FAILURE_BUCKET_ID:  X64_0xD1_usbehci!EHCI_sMode_Transfer+2c8
    
    BUCKET_ID:  X64_0xD1_usbehci!EHCI_sMode_Transfer+2c8
    
    Followup: MachineOwner
    ---------
    
    0: kd> !analyze -v
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)
    An attempt was made to access a pageable (or completely invalid) address at an
    interrupt request level (IRQL) that is too high.  This is usually
    caused by drivers using improper addresses.
    If kernel debugger is available get stack backtrace.
    Arguments:
    Arg1: 000000000000001f, memory referenced
    Arg2: 0000000000000002, IRQL
    Arg3: 0000000000000001, value 0 = read operation, 1 = write operation
    Arg4: fffff8800433c7e4, address which referenced memory
    
    Debugging Details:
    ------------------
    
    
    WRITE_ADDRESS:  000000000000001f 
    
    CURRENT_IRQL:  2
    
    FAULTING_IP: 
    usbehci!EHCI_sMode_Transfer+2c8
    fffff880`0433c7e4 448b4e14        mov     r9d,dword ptr [rsi+14h]
    
    CUSTOMER_CRASH_COUNT:  1
    
    DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
    
    BUGCHECK_STR:  0xD1
    
    PROCESS_NAME:  System
    
    TRAP_FRAME:  fffff80000b9c6a0 -- (.trap 0xfffff80000b9c6a0)
    NOTE: The trap frame does not contain all registers.
    Some register values may be zeroed or incorrect.
    rax=000000000000001f rbx=0000000000000000 rcx=fffffa80042df5a0
    rdx=000000004f444648 rsi=0000000000000000 rdi=0000000000000000
    rip=fffff8800433c7e4 rsp=fffff80000b9c830 rbp=fffffa80042b26a0
     r8=000000004f444648  r9=000000000000001f r10=0000000000000001
    r11=0000000000000001 r12=0000000000000000 r13=0000000000000000
    r14=0000000000000000 r15=0000000000000000
    iopl=0         nv up ei pl nz na pe nc
    usbehci!EHCI_sMode_Transfer+0x2c8:
    fffff880`0433c7e4 448b4e14        mov     r9d,dword ptr [rsi+14h] ds:1c98:00000000`00000014=????????
    Resetting default scope
    
    LAST_CONTROL_TRANSFER:  from fffff80002c78469 to fffff80002c78f00
    
    STACK_TEXT:  
    fffff800`00b9c558 fffff800`02c78469 : 00000000`0000000a 00000000`0000001f 00000000`00000002 00000000`00000001 : nt!KeBugCheckEx
    fffff800`00b9c560 fffff800`02c770e0 : 00000000`00000000 fffffa80`04c9cdc0 fffff800`02c60ab4 00000000`00000000 : nt!KiBugCheckDispatch+0x69
    fffff800`00b9c6a0 fffff880`0433c7e4 : 00000000`00000000 fffffa80`00000200 fffffa80`05dbc080 00000000`00000000 : nt!KiPageFault+0x260
    fffff800`00b9c830 fffff880`04340e24 : fffffa80`03036bd8 00000000`0000001f fffff880`00000001 00000000`00000080 : usbehci!EHCI_sMode_Transfer+0x2c8
    fffff800`00b9c8c0 fffff880`042e1f3c : 00000000`00000002 fffffa80`04c9ca10 00000000`00000005 fffffa80`042b1050 : usbehci!EHCI_SubmitTransfer+0xbc
    fffff800`00b9c900 fffff880`042e69f8 : 00000000`00000000 00000000`00000004 fffffa80`04c9ca10 fffffa80`04c98d88 : USBPORT!MPf_SubmitTransfer+0x84
    fffff800`00b9c950 fffff880`042f491d : fffffa80`042b11a0 00000000`00000000 00000000`00000010 fffffa80`03036840 : USBPORT!USBPORT_iSetGlobalEndpointStateTx+0x808
    fffff800`00b9c9b0 fffff880`042f408e : fffffa80`030196f0 fffffa80`03036840 00000000`00000000 fffffa80`206c6148 : USBPORT!USBPORT_Core_iSubmitTransferToMiniport+0x115
    fffff800`00b9ca40 fffff800`031e862f : 00000000`00000000 00000000`0000001f 00000000`00000002 00000000`cd847d07 : USBPORT!USBPORT_Core_ProcessScatterGatherList+0x5b2
    fffff800`00b9caf0 fffff800`031e8420 : fffffa80`042b1050 00000000`0000001f fffffa80`00000028 fffff880`042f5dd7 : hal!HalBuildScatterGatherList+0x203
    fffff800`00b9cb60 fffff880`042f452e : fffffa80`042b1050 00000000`00000000 fffffa80`042b1d20 fffffa80`03036840 : hal!HalGetScatterGatherList+0x44
    fffff800`00b9cbc0 fffff880`042f1e86 : fffffa80`04c47c48 fffffa80`042b1050 fffff800`031e83dc fffffa80`042b11a0 : USBPORT!USBPORT_Core_iMapTransfer+0x24a
    fffff800`00b9cc40 fffff880`042e2f89 : fffffa80`042b1050 00000000`00000000 fffffa80`042b1d02 fffffa80`042b1d20 : USBPORT!USBPORT_Core_UsbMapDpc_Worker+0x296
    fffff800`00b9cca0 fffff800`02c845dc : fffff800`02df1e80 fffffa80`042b1d20 fffffa80`042b1d38 00000000`00000000 : USBPORT!USBPORT_Xdpc_Worker+0x1d9
    fffff800`00b9ccd0 fffff800`02c816fa : fffff800`02df1e80 fffff800`02dffc40 00000000`00000000 fffff880`042e2db0 : nt!KiRetireDpcList+0x1bc
    fffff800`00b9cd80 00000000`00000000 : fffff800`00b9d000 fffff800`00b97000 fffff800`00b9cd40 00000000`00000000 : nt!KiIdleLoop+0x5a
    
    
    STACK_COMMAND:  kb
    
    FOLLOWUP_IP: 
    usbehci!EHCI_sMode_Transfer+2c8
    fffff880`0433c7e4 448b4e14        mov     r9d,dword ptr [rsi+14h]
    
    SYMBOL_STACK_INDEX:  3
    
    SYMBOL_NAME:  usbehci!EHCI_sMode_Transfer+2c8
    
    FOLLOWUP_NAME:  MachineOwner
    
    MODULE_NAME: usbehci
    
    IMAGE_NAME:  usbehci.sys
    
    DEBUG_FLR_IMAGE_TIMESTAMP:  4a5bcc06
    
    FAILURE_BUCKET_ID:  X64_0xD1_usbehci!EHCI_sMode_Transfer+2c8
    
    BUCKET_ID:  X64_0xD1_usbehci!EHCI_sMode_Transfer+2c8
    
    Followup: MachineOwner
    ---------
    
    0: kd> !analyze -v
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)
    An attempt was made to access a pageable (or completely invalid) address at an
    interrupt request level (IRQL) that is too high.  This is usually
    caused by drivers using improper addresses.
    If kernel debugger is available get stack backtrace.
    Arguments:
    Arg1: 000000000000001f, memory referenced
    Arg2: 0000000000000002, IRQL
    Arg3: 0000000000000001, value 0 = read operation, 1 = write operation
    Arg4: fffff8800433c7e4, address which referenced memory
    
    Debugging Details:
    ------------------
    
    
    WRITE_ADDRESS:  000000000000001f 
    
    CURRENT_IRQL:  2
    
    FAULTING_IP: 
    usbehci!EHCI_sMode_Transfer+2c8
    fffff880`0433c7e4 448b4e14        mov     r9d,dword ptr [rsi+14h]
    
    CUSTOMER_CRASH_COUNT:  1
    
    DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
    
    BUGCHECK_STR:  0xD1
    
    PROCESS_NAME:  System
    
    TRAP_FRAME:  fffff80000b9c6a0 -- (.trap 0xfffff80000b9c6a0)
    NOTE: The trap frame does not contain all registers.
    Some register values may be zeroed or incorrect.
    rax=000000000000001f rbx=0000000000000000 rcx=fffffa80042df5a0
    rdx=000000004f444648 rsi=0000000000000000 rdi=0000000000000000
    rip=fffff8800433c7e4 rsp=fffff80000b9c830 rbp=fffffa80042b26a0
     r8=000000004f444648  r9=000000000000001f r10=0000000000000001
    r11=0000000000000001 r12=0000000000000000 r13=0000000000000000
    r14=0000000000000000 r15=0000000000000000
    iopl=0         nv up ei pl nz na pe nc
    usbehci!EHCI_sMode_Transfer+0x2c8:
    fffff880`0433c7e4 448b4e14        mov     r9d,dword ptr [rsi+14h] ds:1c98:00000000`00000014=????????
    Resetting default scope
    
    LAST_CONTROL_TRANSFER:  from fffff80002c78469 to fffff80002c78f00
    
    STACK_TEXT:  
    fffff800`00b9c558 fffff800`02c78469 : 00000000`0000000a 00000000`0000001f 00000000`00000002 00000000`00000001 : nt!KeBugCheckEx
    fffff800`00b9c560 fffff800`02c770e0 : 00000000`00000000 fffffa80`04c9cdc0 fffff800`02c60ab4 00000000`00000000 : nt!KiBugCheckDispatch+0x69
    fffff800`00b9c6a0 fffff880`0433c7e4 : 00000000`00000000 fffffa80`00000200 fffffa80`05dbc080 00000000`00000000 : nt!KiPageFault+0x260
    fffff800`00b9c830 fffff880`04340e24 : fffffa80`03036bd8 00000000`0000001f fffff880`00000001 00000000`00000080 : usbehci!EHCI_sMode_Transfer+0x2c8
    fffff800`00b9c8c0 fffff880`042e1f3c : 00000000`00000002 fffffa80`04c9ca10 00000000`00000005 fffffa80`042b1050 : usbehci!EHCI_SubmitTransfer+0xbc
    fffff800`00b9c900 fffff880`042e69f8 : 00000000`00000000 00000000`00000004 fffffa80`04c9ca10 fffffa80`04c98d88 : USBPORT!MPf_SubmitTransfer+0x84
    fffff800`00b9c950 fffff880`042f491d : fffffa80`042b11a0 00000000`00000000 00000000`00000010 fffffa80`03036840 : USBPORT!USBPORT_iSetGlobalEndpointStateTx+0x808
    fffff800`00b9c9b0 fffff880`042f408e : fffffa80`030196f0 fffffa80`03036840 00000000`00000000 fffffa80`206c6148 : USBPORT!USBPORT_Core_iSubmitTransferToMiniport+0x115
    fffff800`00b9ca40 fffff800`031e862f : 00000000`00000000 00000000`0000001f 00000000`00000002 00000000`cd847d07 : USBPORT!USBPORT_Core_ProcessScatterGatherList+0x5b2
    fffff800`00b9caf0 fffff800`031e8420 : fffffa80`042b1050 00000000`0000001f fffffa80`00000028 fffff880`042f5dd7 : hal!HalBuildScatterGatherList+0x203
    fffff800`00b9cb60 fffff880`042f452e : fffffa80`042b1050 00000000`00000000 fffffa80`042b1d20 fffffa80`03036840 : hal!HalGetScatterGatherList+0x44
    fffff800`00b9cbc0 fffff880`042f1e86 : fffffa80`04c47c48 fffffa80`042b1050 fffff800`031e83dc fffffa80`042b11a0 : USBPORT!USBPORT_Core_iMapTransfer+0x24a
    fffff800`00b9cc40 fffff880`042e2f89 : fffffa80`042b1050 00000000`00000000 fffffa80`042b1d02 fffffa80`042b1d20 : USBPORT!USBPORT_Core_UsbMapDpc_Worker+0x296
    fffff800`00b9cca0 fffff800`02c845dc : fffff800`02df1e80 fffffa80`042b1d20 fffffa80`042b1d38 00000000`00000000 : USBPORT!USBPORT_Xdpc_Worker+0x1d9
    fffff800`00b9ccd0 fffff800`02c816fa : fffff800`02df1e80 fffff800`02dffc40 00000000`00000000 fffff880`042e2db0 : nt!KiRetireDpcList+0x1bc
    fffff800`00b9cd80 00000000`00000000 : fffff800`00b9d000 fffff800`00b97000 fffff800`00b9cd40 00000000`00000000 : nt!KiIdleLoop+0x5a
    
    
    STACK_COMMAND:  kb
    
    FOLLOWUP_IP: 
    usbehci!EHCI_sMode_Transfer+2c8
    fffff880`0433c7e4 448b4e14        mov     r9d,dword ptr [rsi+14h]
    
    SYMBOL_STACK_INDEX:  3
    
    SYMBOL_NAME:  usbehci!EHCI_sMode_Transfer+2c8
    
    FOLLOWUP_NAME:  MachineOwner
    
    MODULE_NAME: usbehci
    
    IMAGE_NAME:  usbehci.sys
    
    DEBUG_FLR_IMAGE_TIMESTAMP:  4a5bcc06
    
    FAILURE_BUCKET_ID:  X64_0xD1_usbehci!EHCI_sMode_Transfer+2c8
    
    BUCKET_ID:  X64_0xD1_usbehci!EHCI_sMode_Transfer+2c8
    
    Followup: MachineOwner
    ---------
    
    0: kd> lmvm usbehci
    start             end                 module name
    fffff880`04336000 fffff880`04347000   usbehci    (pdb symbols)          c:\websymbols\usbehci.pdb\85DFE88B18374AE5BC1F292492C09CAA1\usbehci.pdb
        Loaded symbol image file: usbehci.sys
        Mapped memory image file: c:\websymbols\usbehci.sys\4A5BCC0611000\usbehci.sys
        Image path: \SystemRoot\system32\DRIVERS\usbehci.sys
        Image name: usbehci.sys
        Timestamp:        Mon Jul 13 19:06:30 2009 (4A5BCC06)
        CheckSum:         000105CD
        ImageSize:        00011000
        File version:     6.1.7600.16385
        Product version:  6.1.7600.16385
        File flags:       0 (Mask 3F)
        File OS:          40004 NT Win32
        File type:        2.0 Dll
        File date:        00000000.00000000
        Translations:     0409.04b0
        CompanyName:      Microsoft Corporation
        ProductName:      Microsoft® Windows® Operating System
        InternalName:     USBEHCI.sys
        OriginalFilename: USBEHCI.sys
        ProductVersion:   6.1.7600.16385
        FileVersion:      6.1.7600.16385 (win7_rtm.090713-1255)
        FileDescription:  EHCI eUSB Miniport Driver
        LegalCopyright:   © Microsoft Corporation. All rights reserved.
    Looks like an issue with your EHCI eUSB Miniport Driver. See if you can update this driver or check your USB devices and the connectivity to your motherboard. See if that helps.

    Good luck!
      My Computer


  3. Posts : 9
    Windows 7 64-bit
       #3

    Henrik,

    Looks like I replied too soon after only looking at one dmp file. Sorry for that.

    Have you tried updating your BIOS? If so, I wonder if you have a defective motherboard possibly.
      My Computer


  4. Posts : 1,360
    win7 ultimate / virtual box
       #4

    hso said:
    Hi,

    I have been struggeling with WIndows 7 crashing now and again for almost 6 months, and I am at my wits end - simply cannot find any more things to test.
    I have tested the memory (memtest), the harddrives, upgraded all drivers to latest version - but to no avail - windows still crashes randomly - and apparently the things causing it is also random (ref the blue screen information). Have attached the lastes 10 minidumps, and hope somebody can help me.

    Cheers
    Henrik
    well your getting quite a variety of errors in your minidumps and at this point I can't see any common subsystem, the only common thing are these old drivers which definitely need removing or replacing
    ASACPI.sys fffff880`043c0000 fffff880`043c8000 0x00008000 0x42476c4c 28/03/2005 02:30:36
    pcouffin.sys fffff880`04507000 fffff880`0451b380 0x00014380 0x457584a2 05/12/2006 14:39:30
    wacommousefilter.sys fffff880`045b1000 fffff880`045b9000 0x00008000 0x45d5f401 16/02/2007 18:12:17
    3xHybr64.sys fffff880`04200000 fffff880`042d5300 0x000d5300 0x46285237 20/04/2007 05:40:07
    PxHlpa64.sys fffff880`010da000 fffff880`010e5d00 0x0000bd00 0x47d88a39 13/03/2008 01:58:17
    ASACPI.sys is known to cause BSOD's: ASACPI.sys belongs to the Asus ATK0110 ACPI Utility
    pcouffin.sys Patin-Couffin is VSO Software and is related to CD/DVD burning software
    wacommousefilter.sys is going to be your wacom tablet or mouse ?
    3xHybr64.sys is possibly a BDA TV Capture Driver ?
    PxHlpa64.sys possibly belongs to the software PxHelp or PxHlpa by Sonic Solutions ?

    get these updated and report back with any more Bluescreens :)
      My Computer


  5. hso
    Posts : 9
    Windows 7 64-bit
    Thread Starter
       #5

    Have updated following

    ASACPI.sys - updated to latest
    pcouffin.sys Removed
    wacommousefilter.sys - this is the latest driver available
    3xHybr64.sys - updated to latest driver
    PxHlpa64.sys These are showing under the dvd drives in the device manager - can't seem to find whatever program installed them (other than windows) - tried to remove - but windows keeps installing them again.

    And unfortunately am still having BSODs - have attached the latest two.

    Brgds
    Henrik
      My Computer


  6. Posts : 1,360
    win7 ultimate / virtual box
       #6

    hso said:
    Have updated following

    ASACPI.sys - updated to latest
    pcouffin.sys Removed
    wacommousefilter.sys - this is the latest driver available
    3xHybr64.sys - updated to latest driver
    PxHlpa64.sys These are showing under the dvd drives in the device manager - can't seem to find whatever program installed them (other than windows) - tried to remove - but windows keeps installing them again.

    And unfortunately am still having BSODs - have attached the latest two.

    Brgds
    Henrik
    ok last two dumps are showing as hardware with no reference to a driver but if this is the mouse wacommousefilter.sys I would try using a different one for a short while for the purposes of elimination :)

    I know you've run memtest but I don't believe it's quite aggressive enough so could you burn to CD (using an ISO burner) & run from boot memtest86+ for at least 5 passes, also try running different sticks in different slots and if you get no errors try running your system with only one stick of ram for a while ?

    can you also run windows upgrade advisor in order to see if there's any hardware that might be a problem in the windows 7 environment ?
      My Computer


  7. hso
    Posts : 9
    Windows 7 64-bit
    Thread Starter
       #7

    I will try and disable my wacom tablet for awhile - to see if this helps.

    It was actually memtest86+ that I had been running, but will try your suggestions with only on ram block to see if it helps.

    The strange thing though, is that I do not get BSODs in Vista on the same machine....
      My Computer


  8. hso
    Posts : 9
    Windows 7 64-bit
    Thread Starter
       #8

    Well, am certainly not improving. Experienced 6 BSODs with relative short timespan this evening (attached). Wondered about the last one saying it was NTFS.SYS - and error was "attempting to write to read only memory"??
      My Computer


  9. Posts : 28,845
    Win 8 Release candidate 8400
       #9

    hso said:
    Well, am certainly not improving. Experienced 6 BSODs with relative short timespan this evening (attached). Wondered about the last one saying it was NTFS.SYS - and error was "attempting to write to read only memory"??

    Its still hardware. Given the various sources I suspect memory.

    I would
    download memtestx86 and rub for 5 passes
    run a system file check
    (rype cmd in seearch>right click and run as admin>sfc /scannow)

    and if you are overclocking stop

    Let us know the results


    Ken


    Code:
    Microsoft (R) Windows Debugger Version 6.11.0001.404 X86
    Copyright (c) Microsoft Corporation. All rights reserved.
    
    
    Loading Dump File [C:\Users\K\Desktop\New folder\021710-29811-01 - Copy.dmp]
    Mini Kernel Dump File: Only registers and stack trace are available
    
    Symbol search path is: SRV*d:\symbols*http://msdl.microsoft.com/download/symbols
    Executable search path is: 
    Windows 7 Kernel Version 7600 MP (4 procs) Free x64
    Product: WinNt, suite: TerminalServer SingleUserTS Personal
    Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
    Machine Name:
    Kernel base = 0xfffff800`02c09000 PsLoadedModuleList = 0xfffff800`02e46e50
    Debug session time: Wed Feb 17 12:21:01.693 2010 (GMT-5)
    System Uptime: 0 days 22:10:04.488
    Loading Kernel Symbols
    ...............................................................
    ................................................................
    ..........................
    Loading User Symbols
    Loading unloaded module list
    ........
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck 24, {1904fb, fffff8800836c958, fffff8800836c1b0, fffff80002f8c244}
    
    Probably caused by : hardware ( Ntfs!NtfsReportDirNotify+e5 )
    
    Followup: MachineOwner
    ---------
    
    1: kd> !analyze -v
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    NTFS_FILE_SYSTEM (24)
        If you see NtfsExceptionFilter on the stack then the 2nd and 3rd
        parameters are the exception record and context record. Do a .cxr
        on the 3rd parameter and then kb to obtain a more informative stack
        trace.
    Arguments:
    Arg1: 00000000001904fb
    Arg2: fffff8800836c958
    Arg3: fffff8800836c1b0
    Arg4: fffff80002f8c244
    
    Debugging Details:
    ------------------
    
    
    EXCEPTION_RECORD:  fffff8800836c958 -- (.exr 0xfffff8800836c958)
    ExceptionAddress: fffff80002f8c244 (nt!FsRtlNotifyFilterReportChange+0x0000000000000288)
       ExceptionCode: c0000005 (Access violation)
      ExceptionFlags: 00000000
    NumberParameters: 2
       Parameter[0]: 0000000000000001
       Parameter[1]: 0000000000000000
    Attempt to write to address 0000000000000000
    
    CONTEXT:  fffff8800836c1b0 -- (.cxr 0xfffff8800836c1b0)
    rax=0000000000000000 rbx=0000000038454531 rcx=fffff8a003b781d6
    rdx=00000000052d98d0 rsi=fffff8a0087017f0 rdi=0000000000000000
    rip=fffff80002f8c244 rsp=fffff8800836cb90 rbp=fffffa8003a25c10
     r8=0000000000000001  r9=fffff8a00d645e70 r10=fffffa800392e100
    r11=0000000000000010 r12=fffff8a003ac1dd8 r13=fffffa80036f4820
    r14=0000000000000036 r15=0000000000000001
    iopl=0         ov up ei ng zr na pe nc
    cs=0010  ss=0018  ds=002b  es=002b  fs=0053  gs=002b             efl=00254ac2
    nt!FsRtlNotifyFilterReportChange+0x288:
    fffff800`02f8c244 4c2454          and     al,54h
    Resetting default scope
    
    DEFAULT_BUCKET_ID:  NULL_DEREFERENCE
    
    PROCESS_NAME:  iTunes.exe
    
    CURRENT_IRQL:  0
    
    ERROR_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.
    
    EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.
    
    EXCEPTION_PARAMETER1:  0000000000000001
    
    EXCEPTION_PARAMETER2:  0000000000000000
    
    WRITE_ADDRESS: GetPointerFromAddress: unable to read from fffff80002eb10e0
     0000000000000000 
    
    FOLLOWUP_IP: 
    Ntfs!NtfsReportDirNotify+e5
    fffff880`01248bf9 eb8d            jmp     Ntfs!NtfsReportDirNotify+0x74 (fffff880`01248b88)
    
    FAULTING_IP: 
    nt!FsRtlNotifyFilterReportChange+288
    fffff800`02f8c244 4c2454          and     al,54h
    
    BUGCHECK_STR:  0x24
    
    MISALIGNED_IP: 
    nt!FsRtlNotifyFilterReportChange+288
    fffff800`02f8c244 4c2454          and     al,54h
    
    LAST_CONTROL_TRANSFER:  from fffff88001248bf9 to fffff80002f8c244
    
    STACK_TEXT:  
    fffff880`0836cb90 fffff880`01248bf9 : fffffa80`036f4820 fffffa80`0392e6a8 fffff8a0`0d645e70 fffff8a0`00130036 : nt!FsRtlNotifyFilterReportChange+0x288
    fffff880`0836ccd0 fffff880`012f2a35 : fffff8a0`00000000 fffff8a0`0d645b40 fffffa80`056636b0 fffff8a0`0d645e70 : Ntfs!NtfsReportDirNotify+0xe5
    fffff880`0836cda0 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : Ntfs!NtfsCreateNewFile+0xb55
    
    
    SYMBOL_STACK_INDEX:  1
    
    SYMBOL_NAME:  Ntfs!NtfsReportDirNotify+e5
    
    FOLLOWUP_NAME:  MachineOwner
    
    IMAGE_NAME:  hardware
    
    DEBUG_FLR_IMAGE_TIMESTAMP:  0
    
    STACK_COMMAND:  .cxr 0xfffff8800836c1b0 ; kb
    
    MODULE_NAME: hardware
    
    FAILURE_BUCKET_ID:  X64_IP_MISALIGNED
    
    BUCKET_ID:  X64_IP_MISALIGNED
    
    Followup: MachineOwner
    ---------

    causes
    Code:
    021710-26660-01 - Copy.dmp    2/17/2010 7:34:12 PM    DRIVER_IRQL_NOT_LESS_OR_EQUAL    0x000000d1    ffffffff`bfff8280    00000000`0000000b    00000000`00000001    fffff880`04f6f657    dxgmms1.sys    dxgmms1.sys+10657    x64    
    021710-31434-01 - Copy.dmp    2/17/2010 7:40:52 PM    DRIVER_IRQL_NOT_LESS_OR_EQUAL    0x000000d1    00000000`00000166    00000000`00000002    00000000`00000001    fffff880`0460a442    dxgmms1.sys    dxgmms1.sys+a442    x64    
    021710-30279-01 - Copy.dmp    2/17/2010 7:52:54 PM    DRIVER_IRQL_NOT_LESS_OR_EQUAL    0x000000d1    ffffffff`ffffffd4    00000000`00000002    00000000`00000000    fffff880`049d7652    mouclass.sys    mouclass.sys+1652    x64    
    021710-24804-01 - Copy.dmp    2/17/2010 8:06:46 PM    ATTEMPTED_WRITE_TO_READONLY_MEMORY    0x000000be    fffff8a0`06f175ba    80000000`cd080101    fffff880`08ee34b0    00000000`0000000b    Ntfs.sys    Ntfs.sys+ba8cd    x64    
    021710-29811-01 - Copy.dmp    2/17/2010 6:23:02 PM    NTFS_FILE_SYSTEM    0x00000024    00000000`001904fb    fffff880`0836c958    fffff880`0836c1b0    fffff800`02f8c244    Ntfs.sys    Ntfs.sys+213d8    x64
      My Computer


  10. hso
    Posts : 9
    Windows 7 64-bit
    Thread Starter
       #10

    Ok, here's what I've done.
    Figured that a new version of memtest86+ was available, compared to the one I used before.
    I ran a memtest86+ (version 4.00) overnight = 20 passes. After 8 it found 5 errors.
    I replaced the ram with some new ram - and ran the test again (9 passes) - no errors found.
    Booted up the computer, and after aprox 45 minutes experienced my first BSOD - dump included.
    any ideas?
      My Computer


 
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