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Windows 7: Windows 7 & Explorer 8 Problem freezing up


16 Feb 2010   #1

 
 
Windows 7 & Explorer 8 Problem freezing up

I have an HP Pavilion that came with Vista. About two months ago I upgraded it to Windows 7. It has NEVER performed since without random freezes and lock ups. I have also installed Explorer 8 and automatically install updates to both. A couple of weeks ago I started to get an error with Explorer 8 which might be related to windows live mail but not sure. I get the following Problem Report Detail whenever it happens. Dose anyone have a recommendation about how to fix it?

Here's the Problem report: I've attached a zipped file with the same info. Any help would be greatly appreciated.

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.768.3
Locale ID: 1033
Additional information about the problem:
BCCode: f4
BCP1: 0000000000000003
BCP2: FFFFFA80032D2B30
BCP3: FFFFFA80032D2E10
BCP4: FFFFF800031DE240
OS Version: 6_1_7600
Service Pack: 0_0
Product: 768_1
Files that help describe the problem:
C:\Windows\Minidump\020710-20685-01.dmp
C:\Users\Marilyn\AppData\Local\Temp\WER-37315-0.sysdata.xml








My System SpecsSystem Spec
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 Windows 7 & Explorer 8 Problem freezing up




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