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Windows 7: windows 7 BSOD & crash in sleep and hibernate


17 Feb 2010   #1

windows 7
 
 
windows 7 BSOD & crash in sleep and hibernate

I just installed 32-bit windows 7 on my laptop and everything is fine except whenever i put it in sleep or hibernate, there is a crash and it restarts after a BSOD.

Here are some details from the log. I'm also attaching the dump file. Any help will be appreciated.


Problem signature
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 1033

Extra information about the problem
BCCode: 9f
BCP1: 00000003
BCP2: 853D05A0
BCP3: 82B6BAE0
BCP4: 85D0FEC0
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1
Bucket ID: 0x9F_3_IMAGE_tunnel.sys



Attached Files
File Type: zip 021710-20857-01 - Copy.zip (172.5 KB, 11 views)
My System SpecsSystem Spec
.

17 Feb 2010   #2

Windows 7 Ultimate - 64-bit | Windows 8 Pro - 64-bit
 
 

Quote   Quote: Originally Posted by rghani View Post
I just installed 32-bit windows 7 on my laptop and everything is fine except whenever i put it in sleep or hibernate, there is a crash and it restarts after a BSOD.

Here are some details from the log. I'm also attaching the dump file. Any help will be appreciated.


Problem signature
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 1033

Extra information about the problem
BCCode: 9f
BCP1: 00000003
BCP2: 853D05A0
BCP3: 82B6BAE0
BCP4: 85D0FEC0
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1
Bucket ID: 0x9F_3_IMAGE_tunnel.sys
Hello Welcome to SF,

I guess lot of problems are going on mainly lot of old drivers. Lets start with basics.
Update your BIOS Firmware. Also if your using any third party Antivirus / Firewall uninstall it and see whether it makes any difference. If your Overclocking please stop.

Quote:
Run the Memory Diagnostic & HD Diagnostic

Also i would recommend to run System File Checker
Start > Run > CMD > Right Click and Run as administrator > SFC/ SCANNOW
Update the Following Drivers

Code:
xaudio   xaudio.sys   Wed Nov 29 06:14:50 2006 (456CD802)
VMNetSrv.sys Wed Jan 16 17:21:44 2008 (478DEFD0)
SynTP.sys    Fri Mar 28 06:44:58 2008 (47EC4692)
SMSCirda.sys Wed Apr 25 19:02:41 2007 (462F5879)
SbAlg.sys    Tue Apr 24 16:07:50 2007 (462DDDFE)
rismc32.sys  Wed Aug 16 11:23:52 2006 (44E2B2F0)
mdmxsdk.sys  Tue Jun 20 02:56:59 2006 (46042213)
ipsecw2k.sys Sat Mar 24 00:23:07 2007 (46042213)
HSX_CNXT.sys Sat Dec 23 01:18:52 2006 (458C36A4)
HSX_DPV.sys  Sat Dec 23 01:20:21 2006 (458C36FD)
HSXHWAZL.sys Sat Dec 23 01:19:02 2006 (458C36AE)
eacfilt.sys  Sat Mar 24 00:23:41 2007 (46042235)
Quote:
DRIVER_POWER_STATE_FAILURE (9f)
A driver is causing an inconsistent power state.
Arguments:
Arg1: 00000003, A device object has been blocking an Irp for too long a time
Arg2: 853d05a0, Physical Device Object of the stack
Arg3: 82b6bae0, Functional Device Object of the stack
Arg4: 85d0fec0, The blocked IRP
Hope this helps,
Captain
My System SpecsSystem Spec
17 Feb 2010   #3

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by rghani View Post
I just installed 32-bit windows 7 on my laptop and everything is fine except whenever i put it in sleep or hibernate, there is a crash and it restarts after a BSOD.

Here are some details from the log. I'm also attaching the dump file. Any help will be appreciated.


Problem signature
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 1033

Extra information about the problem
BCCode: 9f
BCP1: 00000003
BCP2: 853D05A0
BCP3: 82B6BAE0
BCP4: 85D0FEC0
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1
Bucket ID: 0x9F_3_IMAGE_tunnel.sys

I would also ask where you got your win 7 from. It is a different build than the current MS image.


Ken
Code:
Loading Dump File [C:\Users\K\Desktop\021710-20857-01 - Copy.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

DbsSplayTreeRangeMap::Add: ignoring zero-sized range at ?ffffffff`82b6bad4?
Symbol search path is: SRV*d:\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is: 
Unable to load image \SystemRoot\system32\ntkrnlpa.exe, Win32 error 0n2
*** WARNING: Unable to verify timestamp for ntkrnlpa.exe
*** ERROR: Module load completed but symbols could not be loaded for ntkrnlpa.exe
Windows 7 Kernel Version 7600 MP (2 procs) Free x86 compatible
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7600.16481.x86fre.win7_gdr.091207-1941
Machine Name:
Kernel base = 0x82a45000 PsLoadedModuleList = 0x82b8d810
Debug session time: Tue Feb 16 12:40:10.286 2010 (GMT-5)
System Uptime: 0 days 9:34:08.080
Unable to load image \SystemRoot\system32\ntkrnlpa.exe, Win32 error 0n2
*** WARNING: Unable to verify timestamp for ntkrnlpa.exe
*** ERROR: Module load completed but symbols could not be loaded for ntkrnlpa.exe
Loading Kernel Symbols
My System SpecsSystem Spec
.


18 Feb 2010   #4

windows 7
 
 

got it from msdn downloads a while ago. i think it was the RTM version few months back.
My System SpecsSystem Spec
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 windows 7 BSOD & crash in sleep and hibernate




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