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| 17 Feb 2010 | #1 |
| | windows 7 BSOD & crash in sleep and hibernate I just installed 32-bit windows 7 on my laptop and everything is fine except whenever i put it in sleep or hibernate, there is a crash and it restarts after a BSOD. Here are some details from the log. I'm also attaching the dump file. Any help will be appreciated. Problem signature Problem Event Name: BlueScreen OS Version: 6.1.7600.2.0.0.256.1 Locale ID: 1033 Extra information about the problem BCCode: 9f BCP1: 00000003 BCP2: 853D05A0 BCP3: 82B6BAE0 BCP4: 85D0FEC0 OS Version: 6_1_7600 Service Pack: 0_0 Product: 256_1 Bucket ID: 0x9F_3_IMAGE_tunnel.sys |
My System Specs | |
| 17 Feb 2010 | #2 |
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Quote: Originally Posted by rghani  I just installed 32-bit windows 7 on my laptop and everything is fine except whenever i put it in sleep or hibernate, there is a crash and it restarts after a BSOD. Here are some details from the log. I'm also attaching the dump file. Any help will be appreciated. Problem signature Problem Event Name: BlueScreen OS Version: 6.1.7600.2.0.0.256.1 Locale ID: 1033 Extra information about the problem BCCode: 9f BCP1: 00000003 BCP2: 853D05A0 BCP3: 82B6BAE0 BCP4: 85D0FEC0 OS Version: 6_1_7600 Service Pack: 0_0 Product: 256_1 Bucket ID: 0x9F_3_IMAGE_tunnel.sys I guess lot of problems are going on mainly lot of old drivers. Lets start with basics. Update your BIOS Firmware. Also if your using any third party Antivirus / Firewall uninstall it and see whether it makes any difference. If your Overclocking please stop. Quote: Run the Memory Diagnostic & HD Diagnostic Also i would recommend to run System File Checker Start > Run > CMD > Right Click and Run as administrator > SFC/ SCANNOW Code: xaudio xaudio.sys Wed Nov 29 06:14:50 2006 (456CD802) VMNetSrv.sys Wed Jan 16 17:21:44 2008 (478DEFD0) SynTP.sys Fri Mar 28 06:44:58 2008 (47EC4692) SMSCirda.sys Wed Apr 25 19:02:41 2007 (462F5879) SbAlg.sys Tue Apr 24 16:07:50 2007 (462DDDFE) rismc32.sys Wed Aug 16 11:23:52 2006 (44E2B2F0) mdmxsdk.sys Tue Jun 20 02:56:59 2006 (46042213) ipsecw2k.sys Sat Mar 24 00:23:07 2007 (46042213) HSX_CNXT.sys Sat Dec 23 01:18:52 2006 (458C36A4) HSX_DPV.sys Sat Dec 23 01:20:21 2006 (458C36FD) HSXHWAZL.sys Sat Dec 23 01:19:02 2006 (458C36AE) eacfilt.sys Sat Mar 24 00:23:41 2007 (46042235) Quote: DRIVER_POWER_STATE_FAILURE (9f) A driver is causing an inconsistent power state. Arguments: Arg1: 00000003, A device object has been blocking an Irp for too long a time Arg2: 853d05a0, Physical Device Object of the stack Arg3: 82b6bae0, Functional Device Object of the stack Arg4: 85d0fec0, The blocked IRP Captain |
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| 17 Feb 2010 | #3 |
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Quote: Originally Posted by rghani I just installed 32-bit windows 7 on my laptop and everything is fine except whenever i put it in sleep or hibernate, there is a crash and it restarts after a BSOD. Here are some details from the log. I'm also attaching the dump file. Any help will be appreciated. Problem signature Problem Event Name: BlueScreen OS Version: 6.1.7600.2.0.0.256.1 Locale ID: 1033 Extra information about the problem BCCode: 9f BCP1: 00000003 BCP2: 853D05A0 BCP3: 82B6BAE0 BCP4: 85D0FEC0 OS Version: 6_1_7600 Service Pack: 0_0 Product: 256_1 Bucket ID: 0x9F_3_IMAGE_tunnel.sys I would also ask where you got your win 7 from. It is a different build than the current MS image. Ken Code: Loading Dump File [C:\Users\K\Desktop\021710-20857-01 - Copy.dmp] Mini Kernel Dump File: Only registers and stack trace are available DbsSplayTreeRangeMap::Add: ignoring zero-sized range at ?ffffffff`82b6bad4? Symbol search path is: SRV*d:\symbols*http://msdl.microsoft.com/download/symbols Executable search path is: Unable to load image \SystemRoot\system32\ntkrnlpa.exe, Win32 error 0n2 *** WARNING: Unable to verify timestamp for ntkrnlpa.exe *** ERROR: Module load completed but symbols could not be loaded for ntkrnlpa.exe Windows 7 Kernel Version 7600 MP (2 procs) Free x86 compatible Product: WinNt, suite: TerminalServer SingleUserTS Built by: 7600.16481.x86fre.win7_gdr.091207-1941 Machine Name: Kernel base = 0x82a45000 PsLoadedModuleList = 0x82b8d810 Debug session time: Tue Feb 16 12:40:10.286 2010 (GMT-5) System Uptime: 0 days 9:34:08.080 Unable to load image \SystemRoot\system32\ntkrnlpa.exe, Win32 error 0n2 *** WARNING: Unable to verify timestamp for ntkrnlpa.exe *** ERROR: Module load completed but symbols could not be loaded for ntkrnlpa.exe Loading Kernel Symbols |
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| 18 Feb 2010 | #4 |
| | got it from msdn downloads a while ago. i think it was the RTM version few months back. |
| My System Specs |
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