Hardware
Intel Core i7 920 Processor
ASUS P6T Deluxe V2 LGA 1366 Intel X58 ATX Intel Motherboard
Corsair HX3X12G1600C9 XMS3 12 GB PC3-12800 1600Mhz Triple Channel Core i7 DDR3
PNY NVIDIA Quadro FX 1800 768MB GDDR3 Graphics Card
Corsair TX750W 750 Watt ATX 12V PSU
1x Western Digital Caviar Blue 500 GB SATA HD (Boot)
2x Western Digital Caviar Black 1 TB SATA HD (Data)
About a week ago this system began to regularly freeze and BSOD.
The BSOD is:
A clock interrupt was not received on a secondary processor within the allocated time interval
Disable BIOS memory options such as caching and shadowing
STOP: 0x00000010
The freezing is much more regular than the BSOD and happens typically 10 minutes after boot.
Uninstalling the video drivers and letting Windows install video drivers took the system from 10 - 30 minutes of use yesterday.
Today the system freezes when trying to reinstall windows and has given a different BSOD (one time only):
Machine_Check_exception
Srop: 0x0000009C
This BSOD happened with the hardware configured as listed at the beginning of the thread.
Since then I have disconnected all the installed hard drives and tried booting with 2 other SATA drives.
At the same time I have removed all the RAM and divided them in to pairs then installed only one pair at a time - cycling through the pairs with each of the “new” sata drives.
I do not get a BSOD this way but the system still freezes.
Prior to trying to reinstall I also tried a host of measures gleaned from searching the internet:
Hardware:
Installed a different video card temporarily
Ran Memtest for 15 hours with all 6 RAM modules installed (no errors)
BIOS:
Disabled C State
Turned off Speed Step
Updated BIOS to latest version
Tried to run RAM at 800Mhz
Changed Ai Overclock Tuner Profile from Auto to X.M.P
Windows:
Disabled the RAC Task
Turned off hybrid sleep
Looked at Power Managment Settings
So I am assuming at this point that it is either PSU, CPU or Motherboard but don’t know which it is. I don't have any other spare hardware to swap in and out of the system ...
The only minidupms that I could find are attached and are from yesterday.
I am troubleshooting this PC for a friend and it is plugged in to a UPS at my house.
Any help is much appreciated!
These were both caused by your video driver. See analysis below.
I would
uninstall the current driver completely and go to nvidea for its replacement. dont use the win 7 update.
then I woul update the old drivers
and run
a system file check
type cmd in search>right click and run as admin>sfc /scannow
Let us know if you need help
Ken
Code:
[IMG]file:///C:/Users/K/AppData/Local/Temp/moz-screenshot-7.png[/IMG]021610-24944-01.dmp 2/16/2010 8:15:58 PM 0x00000116 fffffa80`0cbb74e0 fffff880`0478f6c0 00000000`00000000 00000000`00000002 dxgkrnl.sys dxgkrnl.sys+5cef8 x64
021610-23914-01.dmp 2/16/2010 8:42:54 PM DRIVER_IRQL_NOT_LESS_OR_EQUAL 0x000000d1 00000000`00000010 00000000`00000002 00000000`00000000 fffff880`046f4b61 nvlddmkm.sys nvlddmkm.sys+36b61 x64
old drivers
Code:
lmimirr.sys fffff880`04693000 fffff880`0469a000 0x00007000 0x461c108d 4/10/2007 5:32:45 PM
PxHlpa64.sys fffff880`01155000 fffff880`01160ae0 0x0000bae0 0x475dd06d 12/10/2007 6:49:01 PM
Code:
Microsoft (R) Windows Debugger Version 6.11.0001.404 X86
Copyright (c) Microsoft Corporation. All rights reserved.
Loading Dump File [C:\Users\K\Desktop\Minidump\021610-24944-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available
Symbol search path is: SRV*d:\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is:
Windows 7 Kernel Version 7600 MP (8 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
Machine Name:
Kernel base = 0xfffff800`0304c000 PsLoadedModuleList = 0xfffff800`03289e50
Debug session time: Tue Feb 16 23:14:00.977 2010 (GMT-5)
System Uptime: 0 days 0:00:35.132
Loading Kernel Symbols
...............................................................
................................................................
..........................
Loading User Symbols
Loading unloaded module list
.....
Unable to load image \SystemRoot\System32\drivers\dxgkrnl.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for dxgkrnl.sys
*** ERROR: Module load completed but symbols could not be loaded for dxgkrnl.sys
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
Use !analyze -v to get detailed debugging information.
BugCheck 116, {fffffa800cbb74e0, fffff8800478f6c0, 0, 2}
Unable to load image \SystemRoot\system32\DRIVERS\nvlddmkm.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for nvlddmkm.sys
*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
Probably caused by : nvlddmkm.sys ( nvlddmkm+d06c0 )
Followup: MachineOwner
---------
0: kd> !analyze -v
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
VIDEO_TDR_FAILURE (116)
Attempt to reset the display driver and recover from timeout failed.
Arguments:
Arg1: fffffa800cbb74e0, Optional pointer to internal TDR recovery context (TDR_RECOVERY_CONTEXT).
Arg2: fffff8800478f6c0, The pointer into responsible device driver module (e.g. owner tag).
Arg3: 0000000000000000, Optional error code (NTSTATUS) of the last failed operation.
Arg4: 0000000000000002, Optional internal context dependent data.
Debugging Details:
------------------
FAULTING_IP:
nvlddmkm+d06c0
fffff880`0478f6c0 803db1899c0000 cmp byte ptr [nvlddmkm+0xa99078 (fffff880`05158078)],0
DEFAULT_BUCKET_ID: GRAPHICS_DRIVER_TDR_FAULT
CUSTOMER_CRASH_COUNT: 1
BUGCHECK_STR: 0x116
PROCESS_NAME: System
CURRENT_IRQL: 0
STACK_TEXT:
fffff880`03e469c8 fffff880`04315ef8 : 00000000`00000116 fffffa80`0cbb74e0 fffff880`0478f6c0 00000000`00000000 : nt!KeBugCheckEx
fffff880`03e469d0 00000000`00000116 : fffffa80`0cbb74e0 fffff880`0478f6c0 00000000`00000000 00000000`00000002 : dxgkrnl+0x5cef8
fffff880`03e469d8 fffffa80`0cbb74e0 : fffff880`0478f6c0 00000000`00000000 00000000`00000002 00000000`00000000 : 0x116
fffff880`03e469e0 fffff880`0478f6c0 : 00000000`00000000 00000000`00000002 00000000`00000000 00000000`00000000 : 0xfffffa80`0cbb74e0
fffff880`03e469e8 00000000`00000000 : 00000000`00000002 00000000`00000000 00000000`00000000 fffff880`04315c02 : nvlddmkm+0xd06c0
STACK_COMMAND: kb
FOLLOWUP_IP:
nvlddmkm+d06c0
fffff880`0478f6c0 803db1899c0000 cmp byte ptr [nvlddmkm+0xa99078 (fffff880`05158078)],0
SYMBOL_STACK_INDEX: 4
SYMBOL_NAME: nvlddmkm+d06c0
FOLLOWUP_NAME: MachineOwner
MODULE_NAME: nvlddmkm
IMAGE_NAME: nvlddmkm.sys
DEBUG_FLR_IMAGE_TIMESTAMP: 4a0c8387
FAILURE_BUCKET_ID: X64_0x116_IMAGE_nvlddmkm.sys
BUCKET_ID: X64_0x116_IMAGE_nvlddmkm.sys
Followup: MachineOwner
---------
Quote