New
#1
Computer Freezes - Windows 7 and Asus??
Hi there,
Just a forewarning...I am not very good with computers so please bare with me! My computer recently keeps freezing and has been doing so since a series of Windows Updates several days ago. Currently running in "Safe Mode" as it froze when just typing this message, however mainly freezes when playing games but more recently on web sites and general computer use.
Reading the forums, some people think that there may have been a conflict with a recent update and my ASUS Motherboard, however there were no solutions I could understand. I have updated my graphics card drivers and tried updating my ASUS drivers but obviously not successfully.
Below is the DxDiag...I hope this helps. Thank you in advance...really appreciate anyone being able to help with the problem!
Syphon
---
------------------
System Information
------------------
Time of this report: 2/18/2010, 23:32:08
Machine name: DAN-PC
Operating System: Windows 7 Home Premium 32-bit (6.1, Build 7600) (7600.win7_gdr.091207-1941)
Language: English (Regional Setting: English)
System Manufacturer: System manufacturer
System Model: System Product Name
BIOS: BIOS Date: 06/08/09 14:42:02 Ver: 08.00.12
Processor: Intel(R) Core(TM)2 Duo CPU E6750 @ 2.66GHz (2 CPUs), ~2.7GHz
Memory: 4096MB RAM
Available OS Memory: 3584MB RAM
Page File: 468MB used, 6695MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: 120 DPI (125 percent)
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
DxDiag Version: 6.01.7600.16385 32bit Unicode
DxDiag Previously: Crashed in DirectShow (stage 1). Re-running DxDiag with "dontskip" command line parameter or choosing not to bypass information gathering when prompted might result in DxDiag successfully obtaining this information
------------
DxDiag Notes
------------
Display Tab 1: No problems found.
Sound Tab 1: This computer cannot play audio because the Windows Audio service is not enabled. Use the Sounds and Devices Properties control panel to enable audio. No sound card was found. If one is expected, you should install a sound driver provided by the hardware manufacturer.
Input Tab: No problems found.
--------------------
DirectX Debug Levels
--------------------
Direct3D: 0/4 (retail)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (retail)
DirectMusic: 0/5 (retail)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)
---------------
Display Devices
---------------
Card name:
Manufacturer:
Chip type:
DAC type:
Device Key: Enum\
Display Memory: n/a
Dedicated Memory: n/a
Shared Memory: n/a
Current Mode: 800 x 600 (32 bit) (1Hz)
Driver Name:
Driver File Version: ()
Driver Version:
DDI Version: unknown
Driver Model: unknown
Driver Attributes: Final Retail
Driver Date/Size: , 0 bytes
WHQL Logo'd: n/a
WHQL Date Stamp: n/a
Device Identifier: {D7B70EE0-4340-11CF-B123-B03DAEC2CB35}
Vendor ID: 0x0000
Device ID: 0x0000
SubSys ID: 0x00000000
Revision ID: 0x0000
Driver Strong Name: Unknown
Rank Of Driver: Unknown
Video Accel:
Deinterlace Caps: n/a
D3D9 Overlay: n/a
DXVA-HD: n/a
DDraw Status: Not Available
D3D Status: Not Available
AGP Status: Not Available
-------------
Sound Devices
-------------
Description:
Default Sound Playback: No
Default Voice Playback: No
Hardware ID:
Manufacturer ID:
Product ID:
Type:
Driver Name:
Driver Version:
Driver Attributes:
WHQL Logo'd:
Date and Size:
Other Files:
Driver Provider:
HW Accel Level: Emulation Only
Cap Flags: 0x0
Min/Max Sample Rate: 0, 0
Static/Strm HW Mix Bufs: 0, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No
---------------------
Sound Capture Devices
---------------------
-------------------
DirectInput Devices
-------------------
Device Name: Mouse
Attached: 1
Controller ID: n/a
Vendor/Product ID: n/a
FF Driver: n/a
Device Name: Keyboard
Attached: 1
Controller ID: n/a
Vendor/Product ID: n/a
FF Driver: n/a
Device Name: USB Gaming Keyboard Pro
Attached: 1
Controller ID: 0x11
Vendor/Product ID: 0x06A3, 0x8000
FF Driver: n/a
Device Name: USB Gaming Keyboard Pro
Attached: 1
Controller ID: 0x11
Vendor/Product ID: 0x06A3, 0x8000
FF Driver: n/a
Device Name: USB Gaming Keyboard Pro
Attached: 1
Controller ID: 0x11
Vendor/Product ID: 0x06A3, 0x8000
FF Driver: n/a
Device Name: USB Gaming Keyboard Pro
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x06A3, 0x8000
FF Driver: n/a
Poll w/ Interrupt: No
-----------
USB Devices
-----------
+ USB Root Hub
| Vendor/Product ID: 0x8086, 0x27CB
| Matching Device ID: usb\root_hub
| Service: usbhub
| Driver: usbhub.sys, 7/13/2009 23:52:09, 258560 bytes
| Driver: usbd.sys, 7/13/2009 23:51:05, 5888 bytes
----------------
Gameport Devices
----------------
------------
PS/2 Devices
------------
+ HID Keyboard Device
| Vendor/Product ID: 0x06A3, 0x8000
| Matching Device ID: hid_device_system_keyboard
| Service: kbdhid
| OEMData: 00 00 00 00 0B 00 00 00
| Driver: kbdhid.sys, 7/13/2009 23:45:09, 28160 bytes
| Driver: kbdclass.sys, 7/14/2009 01:20:36, 42576 bytes
|
+ Terminal Server Keyboard Driver
| Matching Device ID: root\rdp_kbd
| Upper Filters: kbdclass
| Service: TermDD
| Driver: i8042prt.sys, 7/13/2009 23:11:24, 80896 bytes
| Driver: kbdclass.sys, 7/14/2009 01:20:36, 42576 bytes
|
+ HID-compliant mouse
| Vendor/Product ID: 0x15CA, 0x00C3
| Matching Device ID: hid_device_system_mouse
| Service: mouhid
| Driver: mouhid.sys, 7/13/2009 23:45:08, 26112 bytes
| Driver: mouclass.sys, 7/14/2009 01:20:44, 41552 bytes
|
+ Terminal Server Mouse Driver
| Matching Device ID: root\rdp_mou
| Upper Filters: mouclass
| Service: TermDD
| Driver: termdd.sys, 7/14/2009 01:19:10, 51776 bytes
| Driver: sermouse.sys, 7/13/2009 23:45:08, 19968 bytes
| Driver: mouclass.sys, 7/14/2009 01:20:44, 41552 bytes
------------------------
Disk & DVD/CD-ROM Drives
------------------------
Drive: C:
Free Space: 446.4 GB
Total Space: 610.5 GB
File System: NTFS
Model: WDC WD6400AAKS-00A7B2 ATA Device
Drive: D:
Model: _NEC DVD_RW ND-3500AG ATA Device
Driver: c:\windows\system32\drivers\cdrom.sys, 6.01.7600.16385 (English), 7/13/2009 23:11:26, 108544 bytes
Drive: E:
Model: SONY DVD-ROM DDU1613 ATA Device
Driver: c:\windows\system32\drivers\cdrom.sys, 6.01.7600.16385 (English), 7/13/2009 23:11:26, 108544 bytes
--------------
System Devices
--------------
Name: Intel(R) 82801G (ICH7 Family) PCI Express Root Port - 27D0
Device ID: PCI\VEN_8086&DEV_27D0&SUBSYS_81791043&REV_01\3&11583659&0&E0
Driver: C:\Windows\system32\DRIVERS\pci.sys, 6.01.7600.16385 (English), 7/14/2009 01:20:45, 153680 bytes
Name: Intel(R) 82801 PCI Bridge - 244E
Device ID: PCI\VEN_8086&DEV_244E&SUBSYS_81791043&REV_E1\3&11583659&0&F0
Driver: C:\Windows\system32\DRIVERS\pci.sys, 6.01.7600.16385 (English), 7/14/2009 01:20:45, 153680 bytes
Name: Intel(R) 82801G (ICH7 Family) USB2 Enhanced Host Controller - 27CC
Device ID: PCI\VEN_8086&DEV_27CC&SUBSYS_81791043&REV_01\3&11583659&0&EF
Driver: C:\Windows\system32\drivers\usbehci.sys, 6.01.7600.16385 (English), 7/13/2009 23:51:14, 41472 bytes
Driver: C:\Windows\system32\drivers\usbport.sys, 6.01.7600.16385 (English), 7/13/2009 23:51:15, 284160 bytes
Driver: C:\Windows\system32\drivers\usbhub.sys, 6.01.7600.16385 (English), 7/13/2009 23:52:09, 258560 bytes
Name: Belkin Wireless G PCI Adapter
Device ID: PCI\VEN_1814&DEV_0301&SUBSYS_700E1799&REV_00\4&B244743&0&08F0
Driver: C:\Windows\system32\DRIVERS\netr61.sys, 2.01.0000.0000 (English), 9/28/2007 12:37:30, 316928 bytes
Name: Intel(R) G33/G31/P35/P31 Express Chipset PCI Express Root Port - 29C1
Device ID: PCI\VEN_8086&DEV_29C1&SUBSYS_82B01043&REV_10\3&11583659&0&08
Driver: C:\Windows\system32\DRIVERS\pci.sys, 6.01.7600.16385 (English), 7/14/2009 01:20:45, 153680 bytes
Name: Intel(R) 82801G (ICH7 Family) USB Universal Host Controller - 27CB
Device ID: PCI\VEN_8086&DEV_27CB&SUBSYS_81791043&REV_01\3&11583659&0&EB
Driver: C:\Windows\system32\drivers\usbuhci.sys, 6.01.7600.16385 (English), 7/13/2009 23:51:10, 24064 bytes
Driver: C:\Windows\system32\drivers\usbport.sys, 6.01.7600.16385 (English), 7/13/2009 23:51:15, 284160 bytes
Driver: C:\Windows\system32\drivers\usbhub.sys, 6.01.7600.16385 (English), 7/13/2009 23:52:09, 258560 bytes
Name: Realtek RTL8102E/RTL8103E Family PCI-E Fast Ethernet NIC (NDIS 6.20)
Device ID: PCI\VEN_10EC&DEV_8136&SUBSYS_83471043&REV_02\4&3AA6353D&0&00E1
Driver: C:\Windows\system32\DRIVERS\Rt86win7.sys, 7.02.1125.2008 (English), 3/1/2009 23:05:32, 139776 bytes
Name: Intel(R) G33/G31/P35/P31 Express Chipset Processor to I/O Controller - 29C0
Device ID: PCI\VEN_8086&DEV_29C0&SUBSYS_82B01043&REV_10\3&11583659&0&00
Driver: n/a
Name: Intel(R) 82801G (ICH7 Family) USB Universal Host Controller - 27CA
Device ID: PCI\VEN_8086&DEV_27CA&SUBSYS_81791043&REV_01\3&11583659&0&EA
Driver: C:\Windows\system32\drivers\usbuhci.sys, 6.01.7600.16385 (English), 7/13/2009 23:51:10, 24064 bytes
Driver: C:\Windows\system32\drivers\usbport.sys, 6.01.7600.16385 (English), 7/13/2009 23:51:15, 284160 bytes
Driver: C:\Windows\system32\drivers\usbhub.sys, 6.01.7600.16385 (English), 7/13/2009 23:52:09, 258560 bytes
Name: NVIDIA GeForce 9600 GSO
Device ID: PCI\VEN_10DE&DEV_0610&SUBSYS_23851682&REV_A2\4&2254C66F&0&0008
Driver: C:\Windows\System32\DriverStore\FileRepository\nv_disp.inf_x86_neutral_f79b580255d33a78\NvCplSetupIn t.exe, 14.00.0000.0162 (English), 1/12/2010 04:03:33, 40129056 bytes
Driver: C:\Windows\system32\DRIVERS\nvBridge.kmd, 8.17.0011.9621 (English), 1/12/2010 04:03:33, 10920 bytes
Driver: C:\Windows\system32\DRIVERS\nvlddmkm.sys, 8.17.0011.9621 (English), 1/12/2010 04:03:33, 11586280 bytes
Driver: C:\Windows\system32\OpenCL.dll, 1.00.0000.0000 (English), 1/12/2010 04:03:33, 68200 bytes
Driver: C:\Windows\system32\dpinst.exe, 2.01.0000.0000 (English), 9/27/2009 23:12:22, 795104 bytes
Driver: C:\Windows\system32\nvapi.dll, 8.17.0011.9621 (English), 1/12/2010 04:03:33, 1280616 bytes
Driver: C:\Windows\system32\nvcompiler.dll, 8.17.0011.9621 (English), 1/12/2010 04:03:33, 11639400 bytes
Driver: C:\Windows\system32\nvcuda.dll, 8.17.0011.9621 (English), 1/12/2010 04:03:33, 4061800 bytes
Driver: C:\Windows\system32\nvcuvenc.dll, 8.17.0011.9621 (English), 1/12/2010 04:03:33, 4077672 bytes
Driver: C:\Windows\system32\nvcuvid.dll, 8.17.0011.9621 (English), 1/12/2010 04:03:33, 2243176 bytes
Driver: C:\Windows\system32\nvd3dum.dll, 8.17.0011.9621 (English), 1/12/2010 04:03:33, 9388648 bytes
Driver: C:\Windows\system32\nvdecodemft.dll, 8.17.0011.9621 (English), 1/12/2010 04:03:33, 318568 bytes
Driver: C:\Windows\system32\nvencodemft.dll, 8.17.0011.9621 (English), 1/12/2010 04:03:33, 4338792 bytes
Driver: C:\Windows\system32\nvinfo.pb, 1/12/2010 04:03:33, 7437 bytes
Driver: C:\Windows\system32\nvoglv32.dll, 8.17.0011.9621 (English), 1/12/2010 04:03:33, 14924392 bytes
Driver: C:\Windows\system32\nvwgf2um.dll, 8.17.0011.9621 (English), 1/12/2010 04:03:33, 4321384 bytes
Driver: C:\Program Files\NVIDIA Corporation\Uninstall\nvdisp.nvu, 1/12/2010 04:03:33, 19077 bytes
Driver: C:\Program Files\NVIDIA Corporation\Uninstall\nvudisp.exe, 1.10.0052.0030 (English), 1/12/2010 04:03:33, 592488 bytes
Driver: C:\Windows\system32\nvcod.dll, 1.07.0008.0073 (English), 1/12/2010 04:03:33, 182888 bytes
Driver: C:\Windows\system32\nvcod189.dll, 1.07.0008.0073 (English), 1/12/2010 04:03:33, 182888 bytes
Name: Intel(R) 82801G (ICH7 Family) Ultra ATA Storage Controllers - 27DF
Device ID: PCI\VEN_8086&DEV_27DF&SUBSYS_81791043&REV_01\3&11583659&0&F9
Driver: C:\Windows\system32\DRIVERS\intelide.sys, 6.01.7600.16385 (English), 7/14/2009 01:20:36, 15424 bytes
Driver: C:\Windows\system32\DRIVERS\pciidex.sys, 6.01.7600.16385 (English), 7/14/2009 01:19:03, 42560 bytes
Driver: C:\Windows\system32\DRIVERS\atapi.sys, 6.01.7600.16385 (English), 7/14/2009 01:26:15, 21584 bytes
Driver: C:\Windows\system32\DRIVERS\ataport.sys, 6.01.7600.16385 (English), 7/14/2009 01:26:15, 133200 bytes
Name: Intel(R) 82801G (ICH7 Family) USB Universal Host Controller - 27C9
Device ID: PCI\VEN_8086&DEV_27C9&SUBSYS_81791043&REV_01\3&11583659&0&E9
Driver: C:\Windows\system32\drivers\usbuhci.sys, 6.01.7600.16385 (English), 7/13/2009 23:51:10, 24064 bytes
Driver: C:\Windows\system32\drivers\usbport.sys, 6.01.7600.16385 (English), 7/13/2009 23:51:15, 284160 bytes
Driver: C:\Windows\system32\drivers\usbhub.sys, 6.01.7600.16385 (English), 7/13/2009 23:52:09, 258560 bytes
Name: Intel(R) 82801G (ICH7 Family) SMBus Controller - 27DA
Device ID: PCI\VEN_8086&DEV_27DA&SUBSYS_81791043&REV_01\3&11583659&0&FB
Driver: n/a
Name: Intel(R) 82801G (ICH7 Family) USB Universal Host Controller - 27C8
Device ID: PCI\VEN_8086&DEV_27C8&SUBSYS_81791043&REV_01\3&11583659&0&E8
Driver: C:\Windows\system32\drivers\usbuhci.sys, 6.01.7600.16385 (English), 7/13/2009 23:51:10, 24064 bytes
Driver: C:\Windows\system32\drivers\usbport.sys, 6.01.7600.16385 (English), 7/13/2009 23:51:15, 284160 bytes
Driver: C:\Windows\system32\drivers\usbhub.sys, 6.01.7600.16385 (English), 7/13/2009 23:52:09, 258560 bytes
Name: High Definition Audio Controller
Device ID: PCI\VEN_8086&DEV_27D8&SUBSYS_82EA1043&REV_01\3&11583659&0&D8
Driver: C:\Windows\system32\DRIVERS\hdaudbus.sys, 6.01.7600.16385 (English), 7/13/2009 23:50:56, 108544 bytes
Name: Intel(R) 82801GB/GR/GH (ICH7 Family) Serial ATA Storage Controller - 27C0
Device ID: PCI\VEN_8086&DEV_27C0&SUBSYS_81791043&REV_01\3&11583659&0&FA
Driver: C:\Windows\system32\DRIVERS\intelide.sys, 6.01.7600.16385 (English), 7/14/2009 01:20:36, 15424 bytes
Driver: C:\Windows\system32\DRIVERS\pciidex.sys, 6.01.7600.16385 (English), 7/14/2009 01:19:03, 42560 bytes
Driver: C:\Windows\system32\DRIVERS\atapi.sys, 6.01.7600.16385 (English), 7/14/2009 01:26:15, 21584 bytes
Driver: C:\Windows\system32\DRIVERS\ataport.sys, 6.01.7600.16385 (English), 7/14/2009 01:26:15, 133200 bytes
Name: Intel(R) 82801G (ICH7 Family) PCI Express Root Port - 27D2
Device ID: PCI\VEN_8086&DEV_27D2&SUBSYS_81791043&REV_01\3&11583659&0&E1
Driver: C:\Windows\system32\DRIVERS\pci.sys, 6.01.7600.16385 (English), 7/14/2009 01:20:45, 153680 bytes
Name: Intel(R) 82801GB/GR (ICH7 Family) LPC Interface Controller - 27B8
Device ID: PCI\VEN_8086&DEV_27B8&SUBSYS_81791043&REV_01\3&11583659&0&F8
Driver: C:\Windows\system32\DRIVERS\msisadrv.sys, 6.01.7600.16385 (English), 7/14/2009 01:20:43, 13888 bytes
---------------
EVR Power Information
---------------
Current Setting: {5C67A112-A4C9-483F-B4A7-1D473BECAFDC} (Quality)
Quality Flags: 2576
Enabled:
Force throttling
Allow half deinterlace
Allow scaling
Decode Power Usage: 100
Balanced Flags: 1424
Enabled:
Force throttling
Allow batching
Force half deinterlace
Force scaling
Decode Power Usage: 50
PowerFlags: 1424
Enabled:
Force throttling
Allow batching
Force half deinterlace
Force scaling
Decode Power Usage: 0