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Windows 7: Blue Screen...sad face


19 Feb 2010   #1

Windows 7
 
 
Blue Screen...sad face

I built a brand new computer with 2.93 GHz processor, and 4 GB ram. Upon installing windows 7 not 10 minutes in and a blue screen pops up with the following message:

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.256.48
Locale ID: 4105

Additional information about the problem:
BCCode: 34
BCP1: 0000000000001838
BCP2: FFFFFFFFC0000420
BCP3: 0000000000000000
BCP4: 0000000000000000
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\022010-16593-01.dmp
C:\Users\Matthew Kent\AppData\Local\Temp\WER-27328-0.sysdata.xml

Read our privacy statement online:
Windows 7 Privacy Statement - Microsoft Windows

If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt

This blue screen has happened more than a dozen times on the same day of installation.

Please help I'm a freelance artist and can't have my computer crashing in the middle of a large photoshop project. I have installed a printer, a wacom Bamboo Fun tablet and mozilla firefox and that's it.

My System SpecsSystem Spec
.

19 Feb 2010   #2

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by Deadcool View Post
I built a brand new computer with 2.93 GHz processor, and 4 GB ram. Upon installing windows 7 not 10 minutes in and a blue screen pops up with the following message:

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.256.48
Locale ID: 4105

Additional information about the problem:
BCCode: 34
BCP1: 0000000000001838
BCP2: FFFFFFFFC0000420
BCP3: 0000000000000000
BCP4: 0000000000000000
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\022010-16593-01.dmp
C:\Users\Matthew Kent\AppData\Local\Temp\WER-27328-0.sysdata.xml

Read our privacy statement online:
Windows 7 Privacy Statement - Microsoft Windows

If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt

This blue screen has happened more than a dozen times on the same day of installation.

Please help I'm a freelance artist and can't have my computer crashing in the middle of a large photoshop project. I have installed a printer, a wacom Bamboo Fun tablet and mozilla firefox and that's it.

We need the actual DMP files. use these to find them and upload them



thanks


Kken
My System SpecsSystem Spec
19 Feb 2010   #3

64-bit Windows 8.1 Pro
 
 

We need the .dmp file for analysis.... give this thread..

[1 - Novice] How to ask for help with a BSOD problem
My System SpecsSystem Spec
.


19 Feb 2010   #4

Windows 7
 
 

Here is the most recent DMP file.


Attached Files
File Type: zip 022010-16593-01.zip (21.3 KB, 11 views)
My System SpecsSystem Spec
19 Feb 2010   #5

Microsoft Windows 7 Professional 64-bit
 
 

Ok, so im having major problems trying to get those dmp files.
I have the small memory dump set, but after a blue screen i cant find anything.
and winrar can zip anything up.
Not really sure what to do here...

and i have been looking where the "novice sticky" tells me to look for....but still nothing.
My System SpecsSystem Spec
Reply

 Blue Screen...sad face




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