BSOD Windows 7


  1. Posts : 4
    Windows 7
       #1

    BSOD Windows 7


    Hello
    I have had this BSod 2 times this month,It is the only time it has happen.It said both times when it happen win32k.sys then rebooted.It happen on the 14th and then again today.I was on the internet both times it happen.

    Thank you for any help you can give me
      My Computer


  2. Posts : 28,845
    Win 8 Release candidate 8400
       #2

    jcriver442 said:
    Hello
    I have had this BSod 2 times this month,It is the only time it has happen.It said both times when it happen win32k.sys then rebooted.It happen on the 14th and then again today.I was on the internet both times it happen.

    Thank you for any help you can give me

    Where did you get the win 7 image? The build number is not a valid MS build number.
    Built by: 7600.16481.x86fre.win7_gdr.091207-1941

    Let us know.

    ANCIENT DRIVERS THAT NEED TO BE UPDATED
    Code:
    C-itnt.sys        0x82410000    0x824a5100    0x00095100    0x3c8ee8b9    3/13/2002 12:50:49 AM                        
    cmuda.sys        0x90a87000    0x90b4fa00    0x000c8a00    0x4129a8f6    8/23/2004 3:21:10 AM                        
    000.fcl        0x827ae000    0x827afa00    0x00001a00    0x4459653c    5/3/2006 9:21:48 PM                        
    secdrv.SYS        0x82776000    0x82780000    0x0000a000    0x45080528    9/13/2006 8:18:32 AM                        
    pcouffin.sys        0x8ffce000    0x8ffd9900    0x0000b900    0x457584b9    12/5/2006 9:39:53 AM
    bLUE SCREEN
    Code:
    021410-28078-01.dmp    2/14/2010 3:42:04 PM    PAGE_FAULT_IN_NONPAGED_AREA    0x00000050    0xffe5a8fc    0x00000001    0x9394b1b7    0x00000000    ntoskrnl.exe    ntoskrnl.exe+5ec46        32-bit    
    021910-29984-01.dmp    2/19/2010 11:21:34 AM    PAGE_FAULT_IN_NONPAGED_AREA    0x00000050    0xffefb8f4    0x00000001    0x94a6b1b7    0x00000000    ntoskrnl.exe    ntoskrnl.exe+5ec46        32-bit
      My Computer


  3. Posts : 4,772
    Windows 7 Ultimate - 64-bit | Windows 8 Pro - 64-bit
       #3

    jcriver442 said:
    Hello
    I have had this BSod 2 times this month,It is the only time it has happen.It said both times when it happen win32k.sys then rebooted.It happen on the 14th and then again today.I was on the internet both times it happen.

    Thank you for any help you can give me
    Hello Welcome to SF,

    I guess multiple issues are going on. Lets start with basics. If your Overclocking please stop. Make sure your BIOS has the latest firmware. If you using any Antivirus or Firewall uninstall it and see whether that make any difference. win32k.sys is bascially a GUI related driver. So its worth uninstalling the current Display driver and download the driver from vendors website and NOT from Windows update. There are some old drivers even 2002 might more likely can casue lot of trouble.

    You build number is different "Built by: 7600.16481.x86fre.win7_gdr"where did you get the copy of Windows 7 ??

    Run the Memory Diagnostic & HD Diagnostic

    Also i would recommend to run System Integrity Checker
    Start > Run > CMD >Right Click and Run as administrator > SFC/ SCANNOW


    Out-Dated Driver

    Code:
    xbcd.sys     Sat May 14 02:29:42 2005
    xbaudio.sys  Mon May 17 02:13:54 2004
    pcouffin.sys Tue Dec 05 20:09:53 2006
    cmuda.sys    Mon Aug 23 13:51:10 2004
    C-itnt.sys   Wed Mar 13 11:20:49 2002
    PAGE_FAULT_IN_NONPAGED_AREA (50)
    Invalid system memory was referenced. This cannot be protected by try-except,
    it must be protected by a Probe. Typically the address is just plain bad or it
    is pointing at freed memory.
    Arguments:
    Arg1: ffefb8f4, memory referenced.
    Arg2: 00000001, value 0 = read operation, 1 = write operation.
    Arg3: 94a6b1b7, If non-zero, the instruction address which referenced the bad memory
    address.
    Arg4: 00000000, (reserved)
    Hope this helps,
    Captain
      My Computer


  4. Posts : 4
    Windows 7
    Thread Starter
       #4

    The copy on Windows came from Microsoft.I got it free from them for hosting a launch party.It is a Signature series worth about 300 bucks.It is signed by one of the developers.and thanks for the info on the drivers that are out of date. And no I am not overclocking.Bios is up to date.The antivirus is Microsoft Security Essentials.I have it on all my PC's that are running Win 7 and no problems.

    "Run the Memory Diagnostic & HD Diagnostic

    Also i would recommend to run System Integrity Checker
    Start > Run > CMD >Right Click and Run as administrator > SFC/ SCANNOW"

    I have done this and it found nothing wrong

    The display drivers are from the vendor and are as updated as they are going to get.They switched over to Legacy drivers,They are the only drivers that work with my card they might have updates for the card.I check every so often but if you know ATI when the switch to legacy the drop support for the drivers.I guess I should upgrade my card.

    Now those drivers that are out of date I don't think there are any newer ones I know there is not for the xbcd.sys xbaudio.sys as there are XP drivers for a Xbox controller and headset.That is the 1st Xbox.I will have to check and se if there are newer for the other drivers.

    Now when I ran the Blue screen program it said ntoskrnl.exe was the cause is there any way to change or replace that
      My Computer


  5. Posts : 4,772
    Windows 7 Ultimate - 64-bit | Windows 8 Pro - 64-bit
       #5

    jcriver442 said:
    The copy on Windows came from Microsoft.I got it free from them for hosting a launch party.It is a Signature series worth about 300 bucks.It is signed by one of the developers.and thanks for the info on the drivers that are out of date. And no I am not overclocking.Bios is up to date.The antivirus is Microsoft Security Essentials.I have it on all my PC's that are running Win 7 and no problems.

    I have done this and it found nothing wrong

    The display drivers are from the vendor and are as updated as they are going to get.They switched over to Legacy drivers,They are the only drivers that work with my card they might have updates for the card.I check every so often but if you know ATI when the switch to legacy the drop support for the drivers.I guess I should upgrade my card.

    Now those drivers that are out of date I don't think there are any newer ones I know there is not for the xbcd.sys xbaudio.sys as there are XP drivers for a Xbox controller and headset.That is the 1st Xbox.I will have to check and se if there are newer for the other drivers.

    Now when I ran the Blue screen program it said ntoskrnl.exe was the cause is there any way to change or replace that
    ntoskrnl.exe is a Kernel file which most of the time the Dump will point to if it could find the exact reason. The BSOD most of the time happens when there is a bad or out dated driver that why we recommend to update the driver so we can make sure its compatible with Windows 7. For more info on the Bug check refer this Bug Check 0x50: PAGE_FAULT_IN_NONPAGED_AREA

    Hope this helps,
    Captain
      My Computer


  6. Posts : 4
    Windows 7
    Thread Starter
       #6

    Thanks for the help I will try to update those drivers if I can not I will uninstall them and see if that helps.
      My Computer


  7. Posts : 4
    Windows 7
    Thread Starter
       #7

    Oh one more thing the drivers xbcd.sys was installed on 11/18/2009 the driver xbaudio.sys was installed on 1/15/2010 the first BSOD happen on 2/14/2010 almost one month after install.The pcouffin.sys was installed on 11/14/2009 no updates for it.
    The driver cmuda.sys is for my audio card C-Media AC97 no updates for it.and the last driver C-itnt.sys had to do with a web cam I had installed Ibm PC Camera it was not working right so I have uninstalled it. I hope that was the cause.I don't think the others are a problem since they where installed for awhile before I had a problem. We will see what happens now Thanks again for your help
      My Computer


  8. Posts : 4,772
    Windows 7 Ultimate - 64-bit | Windows 8 Pro - 64-bit
       #8

    jcriver442 said:
    Oh one more thing the drivers xbcd.sys was installed on 11/18/2009 the driver xbaudio.sys was installed on 1/15/2010 the first BSOD happen on 2/14/2010 almost one month after install.The pcouffin.sys was installed on 11/14/2009 no updates for it.
    The driver cmuda.sys is for my audio card C-Media AC97 no updates for it.and the last driver C-itnt.sys had to do with a web cam I had installed Ibm PC Camera it was not working right so I have uninstalled it. I hope that was the cause.I don't think the others are a problem since they where installed for awhile before I had a problem. We will see what happens now Thanks again for your help
    Your Most Welcome. OK lets hope so. Post us how it goes :)

    Good Luck,
    Captain
      My Computer


 

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