Crash every few minutes

emptykaiba said:

richc46 said:

Try these easy things first:

Turn off A/V

Go to event viewer and look for errors (type event viewer in search)

Run A/V scan

Download and run, malwarebytes.

Thank you. I am running a malwarebytes scan now. Event Viewer indicates 10 critical errors in the last 24 hours:

The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.

EVENT 41
TASK CATEGORY 63

My laptop has been plugged in this whole time, BTW.

Have not used this myself, just found out about it. Try it and then report back. Possibly, I helped you and you can help others with your findings.
Events and Errors Message Center: Advanced Search

Its suggeted that the test run overnight, about 6 hours. If it showed so many errors that is probably where the problem is.

Type event viewer in search and take a look at the errors that are reported.

emptykaiba said:

Malwarebytes reports that my computer had no malware. I installed a few things in the last few days. A visual c++ 2005 thing needed for a softphone I was using and I updated my video driver.

I have uninstalled the driver, the softphone app, and the c++ thing and my laptop seems stable. I am going to try installing things one at a time ahe nd figure out what is causing my problem.

I appreciate the help and suggestions.

Also, I ran memtestx86 and let it run for about 3 hours. In that time, it found over 200 errors. It did not specify what type of errors or the severity. Does any type of error showing up indicate I need new RAM? Also, does that program (memtest) ever finish the test?

So after uninstalling your vid drivers the system is stable. Cool, glad I could help!

Memtest found errors... What made you run memtest, have you recently added memory? Have you had other issues that make you suspect memory?

emptykaiba said:

I ran memtest because I saw someone mention it in another thread and I was curious. I had several errors over the hours I let it run.

If you had several Errors in Memtest then I'm afraid the problem is bad Memory. Make sure it place correctly on the MOBO clean the dust it with a dry cloth see whether that makes any difference if that fails better replace them.

Good Luck,
Captain