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Windows 7: Crash every few minutes

19 Feb 2010   #1
emptykaiba

32-Bit Windows 7 Professional
 
 
Crash every few minutes

My laptop is crashing every few minutes and I'm not sure why. I've downloaded the Debugging Tools for Windows but it says it doesnt have the symbols necessary for my dmp.

Any help would be appreciated!


My System SpecsSystem Spec
.
19 Feb 2010   #2
Darryl Licht

Windows 7 Ultimate 64 bit Steve Ballmer Signature Edition
 
 

Welcome to Sevenforums!


A few questions to help us solve your issue:
  1. What version of Windows 7 and where did you get it?
  2. Have you updated the BIOS in the lappy to latest version?
My System SpecsSystem Spec
19 Feb 2010   #3
richc46

Microsoft Community Contributor Award Recipient

Windows 10, Home Clean Install
 
 

The two most important questions:

How long have you been using the OS
Did you do a clean install or an upgrade?
My System SpecsSystem Spec
.

19 Feb 2010   #4
emptykaiba

32-Bit Windows 7 Professional
 
 

Sorry about the brevity of my post. I don't have much time between crashes

It is Windows 7 x86 Professional. I've had it installed since around October. It was a clean install. This crashing activity started today.
My System SpecsSystem Spec
19 Feb 2010   #5
richc46

Microsoft Community Contributor Award Recipient

Windows 10, Home Clean Install
 
 

Try these easy things first:

Turn off A/V

Go to event viewer and look for errors (type event viewer in search)

Run A/V scan

Download and run, malwarebytes.
My System SpecsSystem Spec
19 Feb 2010   #6
richc46

Microsoft Community Contributor Award Recipient

Windows 10, Home Clean Install
 
 

I have been telling posters to use Malwarebytes for months. I did not need it, I know what I am doing. Well, today, I downloaded and sure enough, I had one malware. I got rid of it quickly.

Malwarebytes.org
My System SpecsSystem Spec
19 Feb 2010   #7
Darryl Licht

Windows 7 Ultimate 64 bit Steve Ballmer Signature Edition
 
 

Quote   Quote: Originally Posted by emptykaiba View Post
Sorry about the brevity of my post. I don't have much time between crashes

It is Windows 7 x86 Professional. I've had it installed since around October. It was a clean install. This crashing activity started today.
Is this a legit genuine copy of win7?
My System SpecsSystem Spec
19 Feb 2010   #8
emptykaiba

32-Bit Windows 7 Professional
 
 

Quote   Quote: Originally Posted by Darryl Licht View Post
Quote   Quote: Originally Posted by emptykaiba View Post
Sorry about the brevity of my post. I don't have much time between crashes

It is Windows 7 x86 Professional. I've had it installed since around October. It was a clean install. This crashing activity started today.
Is this a legit genuine copy of win7?
Yes, it absolutely is. My employer has purchased me an MSDN subscription which is where I downloaded the ISO I used for my install. 100% legit.
My System SpecsSystem Spec
19 Feb 2010   #9
emptykaiba

32-Bit Windows 7 Professional
 
 

Quote   Quote: Originally Posted by richc46 View Post
Try these easy things first:

Turn off A/V

Go to event viewer and look for errors (type event viewer in search)

Run A/V scan

Download and run, malwarebytes.
Thank you. I am running a malwarebytes scan now. Event Viewer indicates 10 critical errors in the last 24 hours:

The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.

EVENT 41
TASK CATEGORY 63

My laptop has been plugged in this whole time, BTW.
My System SpecsSystem Spec
19 Feb 2010   #10
Darryl Licht

Windows 7 Ultimate 64 bit Steve Ballmer Signature Edition
 
 

Quote   Quote: Originally Posted by emptykaiba View Post
Quote   Quote: Originally Posted by Darryl Licht View Post
Quote   Quote: Originally Posted by emptykaiba View Post
Sorry about the brevity of my post. I don't have much time between crashes

It is Windows 7 x86 Professional. I've had it installed since around October. It was a clean install. This crashing activity started today.
Is this a legit genuine copy of win7?
Yes, it absolutely is. My employer has purchased me an MSDN subscription which is where I downloaded the ISO I used for my install. 100% legit.
I had to ask as I have spent hours trying to help ppl only to find out they got Win7 from a torrent!

HAve you added any SW or HW in the last few days? Done any updates?
My System SpecsSystem Spec
Reply

 Crash every few minutes




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