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Windows 7: Windows 7 BSODing on Shuttle XPC Glamor

20 Feb 2010   #1
deportu

Windows 7 Professional
 
 
Windows 7 BSODing on Shuttle XPC Glamor

Hello, I have a Shuttle XPC Glamor SG31G2 desktop computer with Windows 7 Professional and I have been having BSOD problems from day 1. It BSOD'd on me about 10 times in the course of three weeks and I suppose an update caused it to stop because it had not BSOD'd on me for over three months. Today it BSOD'd on me again. I have updated drivers since I installed everything. The BSOD seems to be entirely random and I can't pinpoint the frequency of it since it doesn't seem to hold to a pattern nor am I at any time doing the same thing when it goes off. It just BSOD's on me at entirely random intervals and the error always seems to be a little different. This is the latest dmp file.

Help?


My System SpecsSystem Spec
20 Feb 2010   #2
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by deportu View Post
Hello, I have a Shuttle XPC Glamor SG31G2 desktop computer with Windows 7 Professional and I have been having BSOD problems from day 1. It BSOD'd on me about 10 times in the course of three weeks and I suppose an update caused it to stop because it had not BSOD'd on me for over three months. Today it BSOD'd on me again. I have updated drivers since I installed everything. The BSOD seems to be entirely random and I can't pinpoint the frequency of it since it doesn't seem to hold to a pattern nor am I at any time doing the same thing when it goes off. It just BSOD's on me at entirely random intervals and the error always seems to be a little different. This is the latest dmp file.

Help?

Deportu

This crash was probably caused by memory corruption.

To test the memory you can download memtestx86 and run it for 5 passes.

Also, run a system file check
type cmd in search>right click and run as admin>SFC /SCANNOW

If you are overclocking STOP.

Let us know if you need help

Ken
Code:
Microsoft (R) Windows Debugger Version 6.11.0001.404 X86
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Users\K\Desktop\022010-18392-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*d:\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is: 
Windows 7 Kernel Version 7600 MP (4 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
Machine Name:
Kernel base = 0xfffff800`03013000 PsLoadedModuleList = 0xfffff800`03250e50
Debug session time: Sat Feb 20 02:00:07.412 2010 (GMT-5)
System Uptime: 0 days 12:46:51.472
Loading Kernel Symbols
...............................................................
................................................................
...........................
Loading User Symbols
Loading unloaded module list
.....................
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 3B, {c0000005, fffff80003369d9c, fffff8800954ed20, 0}

Probably caused by : memory_corruption ( nt!MiApplyCompressedFixups+40 )

Followup: MachineOwner
---------

0: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

SYSTEM_SERVICE_EXCEPTION (3b)
An exception happened while executing a system service routine.
Arguments:
Arg1: 00000000c0000005, Exception code that caused the bugcheck
Arg2: fffff80003369d9c, Address of the exception record for the exception that caused the bugcheck
Arg3: fffff8800954ed20, Address of the context record for the exception that caused the bugcheck
Arg4: 0000000000000000, zero.

Debugging Details:
------------------


EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.

FAULTING_IP: 
nt!MiApplyCompressedFixups+40
fffff800`03369d9c 0fb603          movzx   eax,byte ptr [rbx]

CONTEXT:  fffff8800954ed20 -- (.cxr 0xfffff8800954ed20)
rax=fffff8a020308000 rbx=7ffff8a020357e72 rcx=fffffa8003e5a8a0
rdx=fffff8800cfec000 rsi=ffffffffffde0000 rdi=fffff8800cfec000
rip=fffff80003369d9c rsp=fffff8800954f700 rbp=0000000000000003
 r8=7ffff8a020357e72  r9=ffffffffffde0000 r10=0000000000000fff
r11=fffff8800cfec000 r12=fffffa8003e5a8a0 r13=000000000000ff7f
r14=fffffa8003e5a8a0 r15=fffffa8003e5a8a0
iopl=0         nv up ei pl nz na po nc
cs=0010  ss=0018  ds=002b  es=002b  fs=0053  gs=002b             efl=00210206
nt!MiApplyCompressedFixups+0x40:
fffff800`03369d9c 0fb603          movzx   eax,byte ptr [rbx] ds:002b:7ffff8a0`20357e72=??
Resetting default scope

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

BUGCHECK_STR:  0x3B

PROCESS_NAME:  GFIBackup.exe

CURRENT_IRQL:  0

LAST_CONTROL_TRANSFER:  from 0000000000000000 to fffff80003369d9c

STACK_TEXT:  
fffff880`0954f700 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!MiApplyCompressedFixups+0x40


FOLLOWUP_IP: 
nt!MiApplyCompressedFixups+40
fffff800`03369d9c 0fb603          movzx   eax,byte ptr [rbx]

SYMBOL_STACK_INDEX:  0

SYMBOL_NAME:  nt!MiApplyCompressedFixups+40

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: nt

DEBUG_FLR_IMAGE_TIMESTAMP:  4a5bc600

STACK_COMMAND:  .cxr 0xfffff8800954ed20 ; kb

IMAGE_NAME:  memory_corruption

FAILURE_BUCKET_ID:  X64_0x3B_nt!MiApplyCompressedFixups+40

BUCKET_ID:  X64_0x3B_nt!MiApplyCompressedFixups+40

Followup: MachineOwner
---------
My System SpecsSystem Spec
20 Feb 2010   #3
deportu

Windows 7 Professional
 
 

Hello, zigzag,

I forgot to mention this is Windows 7 64-bit, don't know how relevant that could be.

I've tested and replaced my memory and both the original and replacements have no errors on memtest for over an hour before posting, I must've forgotten to mention this.

I don't overclock.

System file check returned a comment about corrupt files but I can't understand the huge log file it points to (CBS.log), it's beyond my comprehension. I'm attaching it as a txt in a zip.
My System SpecsSystem Spec
20 Feb 2010   #4
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by deportu View Post
Hello, zigzag,

I forgot to mention this is Windows 7 64-bit, don't know how relevant that could be.

I've tested and replaced my memory and both the original and replacements have no errors on memtest for over an hour before posting, I must've forgotten to mention this.

I don't overclock.

System file check returned a comment about corrupt files but I can't understand the huge log file it points to (CBS.log), it's beyond my comprehension. I'm attaching it as a txt in a zip.
deportu

this is the last tine from the file
Repair Transaction completed. All files and registry keys listed in this transaction have been successfully repaired
.
It repaired about 60 files. So any crashes lately?

Ken
My System SpecsSystem Spec
20 Feb 2010   #5
deportu

Windows 7 Professional
 
 

No but it's too early to tell. I will let you know soon, they don't tend to happen SO frequently.

Thank you for the help so far!
My System SpecsSystem Spec
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 Windows 7 BSODing on Shuttle XPC Glamor




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