Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Random BSOD when accessing QNAP NAS Error mrxsmb10.sys

21 Feb 2010   #1
modix

Windows 7 Professional
 
 
Random BSOD when accessing QNAP NAS Error mrxsmb10.sys

I'm stumped.

New PC with clean install Windows 7 Professional. At random times when I access a folder or a file on the NAS - BSOD with error message mrxsmb10.sys

It can happen if I copy a file, or paste and it can happen if I try to view a folder. It can happen if I simply click on a file in a folder or the folder.

Oddly a second PC on the network with Windows 7 Professional access it perfectly.

Bluescreenviewer text below.

==================================================
Filename : mrxsmb10.sys
Address In Stack : mrxsmb10.sys+1c4ef
From Address : 0x91a9a000
To Address : 0x91ad5000
Size : 0x0003b000
Time Stamp : 0x4a5bbfda
Time String : 14/07/2009 9:14:34 AM
Product Name : Microsoft® Windows® Operating System
File Description : Longhorn SMB Downlevel SubRdr
File Version : 6.1.7600.16385 (win7_rtm.090713-1255)
Company : Microsoft Corporation
Full Path : C:\Windows\system32\drivers\mrxsmb10.sys
==================================================

Other info if needed.

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.256.48
Locale ID: 3081

Additional information about the problem:
BCCode: 27
BCP1: BAAD0073
BCP2: A48B7430
BCP3: A48B7010
BCP4: 91AB64EF
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\022110-26910-01.dmp
C:\Temp\WER-41527-0.sysdata.xml

Any suggestions on where to start?


My System SpecsSystem Spec
.

21 Feb 2010   #2
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by modix View Post
I'm stumped.

New PC with clean install Windows 7 Professional. At random times when I access a folder or a file on the NAS - BSOD with error message mrxsmb10.sys

It can happen if I copy a file, or paste and it can happen if I try to view a folder. It can happen if I simply click on a file in a folder or the folder.

Oddly a second PC on the network with Windows 7 Professional access it perfectly.

Bluescreenviewer text below.

==================================================
Filename : mrxsmb10.sys
Address In Stack : mrxsmb10.sys+1c4ef
From Address : 0x91a9a000
To Address : 0x91ad5000
Size : 0x0003b000
Time Stamp : 0x4a5bbfda
Time String : 14/07/2009 9:14:34 AM
Product Name : Microsoft® Windows® Operating System
File Description : Longhorn SMB Downlevel SubRdr
File Version : 6.1.7600.16385 (win7_rtm.090713-1255)
Company : Microsoft Corporation
Full Path : C:\Windows\system32\drivers\mrxsmb10.sys
==================================================

Other info if needed.

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.256.48
Locale ID: 3081

Additional information about the problem:
BCCode: 27
BCP1: BAAD0073
BCP2: A48B7430
BCP3: A48B7010
BCP4: 91AB64EF
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\022110-26910-01.dmp
C:\Temp\WER-41527-0.sysdata.xml

Any suggestions on where to start?


Hi and welcome

We really need the actual DMP file. Use these to find and upload http://www.sevenforums.com/crash-loc...d-problem.html

Thanks


Ken
My System SpecsSystem Spec
24 Feb 2010   #3
modix

Windows 7 Professional
 
 

Thanks for that.

Actually when I go to that folder its had a little padlock on it and when I double click it says empty.

Is this right?
My System SpecsSystem Spec
.


24 Feb 2010   #4
Mayotruck

Windows 7 Utimate 64bit edition
 
 

Want to debug yourself?

download this, its free and it is 1 click. Simple program works on windows 7.

Whocrashed works with windows 7 32 & 64bit!

debug yourself
My System SpecsSystem Spec
13 Mar 2010   #5
modix

Windows 7 Professional
 
 

Hey thanks for that. I debugged this myself with that program but it really told me what I already know which is mrxsmb10.sys is the issue.

But how do I fix this? Do I copy it from another Windows 7 Machine or is it on the Windows 7 CD?

Heres the log and the dmp files in zip format. Any helps greatly appreciated.

On Sun 22/11/2009 11:05:02 PM your computer crashed
This was likely caused by the following module: mrxsmb10.sys
Bugcheck code: 0x27 (0xBAAD0073, 0x9E7FC430, 0x9E7FC010, 0x983174EF)
Error: RDR_FILE_SYSTEM
Dump file: C:\Windows\Minidump\031310-28267-01.dmp
file path: C:\Windows\system32\drivers\mrxsmb10.sys
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: Longhorn SMB Downlevel SubRdr
The crash took place in a standard Microsoft module. Your system configuration may be incorrect, possibly the culprit may be another driver on your system which cannot be identified at this time.



On Sun 22/11/2009 11:05:02 PM your computer crashed
This was likely caused by the following module: mrxsmb10.sys
Bugcheck code: 0x27 (0xBAAD0073, 0x8E8F7430, 0x8E8F7010, 0x97B124EF)
Error: RDR_FILE_SYSTEM
Dump file: C:\Windows\Minidump\031210-38142-01.dmp
file path: C:\Windows\system32\drivers\mrxsmb10.sys
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: Longhorn SMB Downlevel SubRdr
The crash took place in a standard Microsoft module. Your system configuration may be incorrect, possibly the culprit may be another driver on your system which cannot be identified at this time.



On Sun 22/11/2009 11:05:02 PM your computer crashed
This was likely caused by the following module: mrxsmb10.sys
Bugcheck code: 0x27 (0xBAAD0073, 0xA04D3430, 0xA04D3010, 0x99D134EF)
Error: RDR_FILE_SYSTEM
Dump file: C:\Windows\Minidump\031210-27112-01.dmp
file path: C:\Windows\system32\drivers\mrxsmb10.sys
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: Longhorn SMB Downlevel SubRdr
The crash took place in a standard Microsoft module. Your system configuration may be incorrect, possibly the culprit may be another driver on your system which cannot be identified at this time.



My System SpecsSystem Spec
Reply

 Random BSOD when accessing QNAP NAS Error mrxsmb10.sys




Thread Tools





Similar help and support threads
Thread Forum
QNAP NAS and XP machine not visible from one of 2 Win7 machines
Hi there, I am having problems properly networking a computer. ( Again! GRRR!!) I am trying to revive an old laptop by installing Windows 7-64 (Ultimate edition) The Laptop is connected to the network using a static IP (192.168.xxx.xxx) I currently have the laptop connected via Ethernet but...
Network & Sharing
Random BSOD with random error code at random moment
Hello Ok now i'm out of solution so i come here hoping that someone could help me I always had bsod hapening randomly but not like the this week I got 2 bsod/day when i'm playing, when i'm staring at my monitor or even when i'm sleeping with random error code like 0x1e, 0x24, 0x3b, 0x4a or 0xa...
BSOD Help and Support
BSOD when using Office, error 0x00000027 mrxsmb10.sys
Hi, One of the computers on our office network is encountering a BSOD every couple of days or so. I believe every time it has occurred Microsoft Office (Word/Excel) has been running. This computer is connected to a server running Windows Small Business Server 2003. Unfortunately the SF...
BSOD Help and Support
BSOD on 3 of 4 Win7 Machines - Cause mrxsmb10.sys
I am getting a BSOD on 3 of 4 PC's in the office. This started occurring in early Feb. I have tried updated all the video drives and network drivers on the workstations and servers. Tried to run the hotfix related to mrxsmb10.sys (says update not necessary or something to that effect). This is...
BSOD Help and Support
BSOD On Startup / Accessing New HD / Accessing Internet
Hello all, I'm running on a relatively new install of Windows 7 64bit Ultimate. I recently (about 2-3 weeks ago) installed a new HD and decided to have a fresh start so everything was formatted followed by win 7 install. Everything has been running great up until mid day yesterday. Out of what...
BSOD Help and Support
BSOD on RDR_FILESYSTEM with mrxsmb10.sys
It seems I am the only one who is suffering from this - can't find any other reference. Quite frequently, but not always, when I try to open a Word or Excel document on a Buffalo NAS, my Windows 7 dies away with a blue screen. Seems that I have to get rid of that piece of hardware?! Kai
BSOD Help and Support

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd

All times are GMT -5. The time now is 13:11.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App