Crash dump

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  1. Posts : 19
    Windows 7
       #1

    Crash dump


    Hi,

    I installed Windows 7 about 3-4 weeks ago and it's been crashing almost every day ever since. I analyzed memory dumps with WHOCRASHED and checked all symptoms through google and did everything that was suggested to other users with the same or similar symptoms, but nothing helped. I updated bios, changed to default settings, updated all drivers, checked memory with Windows Memory Diagnostic (it ran for over 24 hours), changed the power supply and even formatted the drive and installed a fresh copy of windows yesterday and still no change.

    I'm guessing it has to be hardware (Motherboard, RAM (diagnostic test has passed ok?) or CPU). Everything except CPU is new, I got used CPU at very cool price, but now I'm thinking it might have been overclocked.

    All minidumps are inside the attachment. I think that since nearly everthing has been tried, the short versions wouldn't help much so if anyone knows how to interpret those minidumps, please check them and let me know any possible suspicion.


    Quick system specs:

    Motherboard: Gigabyte G41M-ES2l (integrated VGA, LAN, SOUND)
    CPU: Intel Core 2 Duo E6320
    RAM: PatriotDDR2, 2GB PC2-6400 800MHZ
    HDD: WD5000AACS (500 GB, 16 MB Cache, SATA)
    DVD-RW: NEC, some old model
    PSU: Lc Power 500 W
    OS: Windows 7 Ultimate 6.1 (Build 7600) + all windows updates

    Thanks
      My Computer


  2. Posts : 2,573
    Win7 Ultimate X64
       #2

    Having a look at the text now but you should post the actual dump file incase we need to dig a bit deeper

    They are quite varied but the obvious is ram i would recommend downloading memtest86 to perform thorough testing of the ram, download>burn to disk>boot from it
    Recommend letting run for at least 5 passes or overnight

    You can also run a system files scan to check for corruption
    Start>cmd.exe>right click run as admin>sfc /scannow
      My Computer


  3. Posts : 19
    Windows 7
    Thread Starter
       #3

    Here they are...


    And here is the result of the system scan:

    C:\Windows\system32>sfc /scannow

    Beginning system scan. This process will take some time.

    Beginning verification phase of system scan.
    Verification 100% complete.

    Windows Resource Protection did not find any integrity violations.

    C:\Windows\system32>

    I'll leave the memory test running over night and post the results tomorrow.

    Thx
    Last edited by EasyPC; 20 Jan 2010 at 19:46.
      My Computer


  4. Posts : 2,573
    Win7 Ultimate X64
       #4

    If you get any ram errors try one stick at a time or any sfc errors that dont get repaired automatically post back the log
      My Computer


  5. Posts : 28,845
    Win 8 Release candidate 8400
       #5

    EasyPC said:
    Here they are...


    And here is the result of the system scan:

    C:\Windows\system32>sfc /scannow

    Beginning system scan. This process will take some time.

    Beginning verification phase of system scan.
    Verification 100% complete.

    Windows Resource Protection did not find any integrity violations.

    C:\Windows\system32>

    I'll leave the memory test running over night and post the results tomorrow.

    Thx

    hi and welcome

    most recent dmp from installation 2. Cause Memory corruption

    Code:
    Microsoft (R) Windows Debugger Version 6.11.0001.404 X86
    Copyright (c) Microsoft Corporation. All rights reserved.
    
    
    Loading Dump File [C:\Users\K\Desktop\012010-20514-01.dmp]
    Mini Kernel Dump File: Only registers and stack trace are available
    
    Symbol search path is: SRV*d:\symbols*http://msdl.microsoft.com/download/symbols
    Executable search path is: 
    Windows 7 Kernel Version 7600 MP (2 procs) Free x64
    Product: WinNt, suite: TerminalServer SingleUserTS
    Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
    Machine Name:
    Kernel base = 0xfffff800`02804000 PsLoadedModuleList = 0xfffff800`02a41e50
    Debug session time: Wed Jan 20 16:44:06.475 2010 (GMT-5)
    System Uptime: 1 days 5:01:28.400
    Loading Kernel Symbols
    ...............................................................
    ................................................................
    ................
    Loading User Symbols
    Loading unloaded module list
    ............
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck 4E, {99, 724b, 2, 716be}
    
    Probably caused by : memory_corruption ( nt!MiBadShareCount+4c )
    
    Followup: MachineOwner
    ---------
    
    0: kd> !analyze -v
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    PFN_LIST_CORRUPT (4e)
    Typically caused by drivers passing bad memory descriptor lists (ie: calling
    MmUnlockPages twice with the same list, etc).  If a kernel debugger is
    available get the stack trace.
    Arguments:
    Arg1: 0000000000000099, A PTE or PFN is corrupt
    Arg2: 000000000000724b, page frame number
    Arg3: 0000000000000002, current page state
    Arg4: 00000000000716be, 0
    
    Debugging Details:
    ------------------
    
    
    BUGCHECK_STR:  0x4E_99
    
    CUSTOMER_CRASH_COUNT:  1
    
    DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
    
    PROCESS_NAME:  firefox.exe
    
    CURRENT_IRQL:  2
    
    LAST_CONTROL_TRANSFER:  from fffff8000290432c to fffff80002875f00
    
    STACK_TEXT:  
    fffff880`031166f8 fffff800`0290432c : 00000000`0000004e 00000000`00000099 00000000`0000724b 00000000`00000002 : nt!KeBugCheckEx
    fffff880`03116700 fffff800`028244fd : ffffffff`ffffffff 00000000`00000001 ffffffff`ffffffff fffff800`73576d4d : nt!MiBadShareCount+0x4c
    fffff880`03116740 fffff800`02889d9e : fffffa80`025d6938 fffff880`03116990 00000000`00000000 00000000`00000012 : nt! ?? ::FNODOBFM::`string'+0x20483
    fffff880`03116930 fffff800`028f6a0e : fffffa80`025d6938 fffff880`00000001 00000000`00000001 fffff880`03116bb0 : nt!MiAgeWorkingSet+0x47e
    fffff880`03116ae0 fffff800`0288a6e2 : 00000000`00009829 00000000`00000000 fffffa80`00000000 00000000`00000002 : nt! ?? ::FNODOBFM::`string'+0x49926
    fffff880`03116b80 fffff800`0288a96f : 00000000`00000008 fffff880`03116c10 00000000`00000001 fffffa80`00000000 : nt!MmWorkingSetManager+0x6e
    fffff880`03116bd0 fffff800`02b19166 : fffffa80`01863550 00000000`00000080 fffffa80`01840890 00000000`00000001 : nt!KeBalanceSetManager+0x1c3
    fffff880`03116d40 fffff800`02854486 : fffff800`029eee80 fffffa80`01863550 fffff800`029fcc40 00000000`00000000 : nt!PspSystemThreadStartup+0x5a
    fffff880`03116d80 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KxStartSystemThread+0x16
    
    
    STACK_COMMAND:  kb
    
    FOLLOWUP_IP: 
    nt!MiBadShareCount+4c
    fffff800`0290432c cc              int     3
    
    SYMBOL_STACK_INDEX:  1
    
    SYMBOL_NAME:  nt!MiBadShareCount+4c
    
    FOLLOWUP_NAME:  MachineOwner
    
    MODULE_NAME: nt
    
    DEBUG_FLR_IMAGE_TIMESTAMP:  4a5bc600
    
    IMAGE_NAME:  memory_corruption
    
    FAILURE_BUCKET_ID:  X64_0x4E_99_nt!MiBadShareCount+4c
    
    BUCKET_ID:  X64_0x4E_99_nt!MiBadShareCount+4c
    
    Followup: MachineOwner
    ---------
      My Computer


  6. Posts : 19
    Windows 7
    Thread Starter
       #6

    Here are the results of memory test (no errors found):
      My Computer


  7. Posts : 19
    Windows 7
    Thread Starter
       #7

    Also, just before the last crash, while browsing with firefox, I remember that "no network" icon appeared in the taskbar and firefox stopped responding. I don't exactly know on what basis does this icon appear, but the computer was certainly not unplugged from the LAN (Netgear switch) and when I checked later, modem/router had been online for several days with no disconnection from ISP.
      My Computer


  8. Posts : 19
    Windows 7
    Thread Starter
       #8

    I launched Driver Verifier today and got this bsod immediately after the reboot:
      My Computer


  9. Posts : 1,326
    Windows 10 Professional 64-bit
       #9

    About the 0xC4 BSOD, check this thread out :
    Solved: BSOD 0xC4 - Tech Support Guy Forums
      My Computer


  10. Posts : 2,573
    Win7 Ultimate X64
       #10

    Have you found the driver causing the problem, if not post the verifier dump and we can have a look
      My Computer


 
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