New
#1
Computer Crash/Reboot
My computer seems to crash/ reboot almost daily. Sometimes more than daily. Here is the event viewer for the last day.... Please help, I just bought this computer!
Log Name: Application
Source: VzCdbSvc
Date: 2/22/2010 9:10:59 AM
Event ID: 7
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer: Tom-VAIO
Description:
Failed to load the plug-in module. (GUID = {56F9312C-C989-4E04-8C23-299DEE3A36F5})(Error code = 0x80042019)
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="VzCdbSvc" />
<EventID Qualifiers="0">7</EventID>
<Level>2</Level>
<Task>0</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2010-02-22T14:10:59.000000000Z" />
<EventRecordID>7511</EventRecordID>
<Channel>Application</Channel>
<Computer>Tom-VAIO</Computer>
<Security />
</System>
<EventData>
<Data>{56F9312C-C989-4E04-8C23-299DEE3A36F5}</Data>
<Data>0x80042019</Data>
</EventData>
</Event>
Log Name: System
Source: Service Control Manager
Date: 2/22/2010 9:10:40 AM
Event ID: 7034
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer: Tom-VAIO
Description:
The Intel(R) Sample Collector service terminated unexpectedly. It has done this 1 time(s).
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Service Control Manager" Guid="{555908d1-a6d7-4695-8e1e-26931d2012f4}" EventSourceName="Service Control Manager" />
<EventID Qualifiers="49152">7034</EventID>
<Version>0</Version>
<Level>2</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x8080000000000000</Keywords>
<TimeCreated SystemTime="2010-02-22T14:10:40.172422600Z" />
<EventRecordID>26076</EventRecordID>
<Correlation />
<Execution ProcessID="620" ThreadID="2936" />
<Channel>System</Channel>
<Computer>Tom-VAIO</Computer>
<Security />
</System>
<EventData>
<Data Name="param1">Intel(R) Sample Collector</Data>
<Data Name="param2">1</Data>
</EventData>
</Event>
Log Name: Microsoft-Windows-PrintService/Admin
Source: Microsoft-Windows-PrintService
Date: 2/22/2010 9:10:39 AM
Event ID: 315
Task Category: Sharing a printer
Level: Error
Keywords: Classic Spooler Event,Printer
User: SYSTEM
Computer: Tom-VAIO
Description:
The print spooler failed to share printer HP Deskjet D2300 series with shared resource name HP Deskjet D2300 series. Error 2114. The printer cannot be used by others on the network.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-PrintService" Guid="{747EF6FD-E535-4D16-B510-42C90F6873A1}" />
<EventID>315</EventID>
<Version>0</Version>
<Level>2</Level>
<Task>30</Task>
<Opcode>12</Opcode>
<Keywords>0x8000000000000820</Keywords>
<TimeCreated SystemTime="2010-02-22T14:10:39.844822100Z" />
<EventRecordID>40</EventRecordID>
<Correlation />
<Execution ProcessID="1384" ThreadID="1816" />
<Channel>Microsoft-Windows-PrintService/Admin</Channel>
<Computer>Tom-VAIO</Computer>
<Security UserID="S-1-5-18" />
</System>
<UserData>
<ShareFailed xmlns:auto-ns3="http://schemas.microsoft.com/win/2004/08/events" xmlns="http://manifests.microsoft.com/win/2005/08/windows/printing/spooler/core/events">
<Param1>2114</Param1>
<Param2>HP Deskjet D2300 series</Param2>
<Param3>HP Deskjet D2300 series</Param3>
</ShareFailed>
</UserData>
</Event>
Log Name: Microsoft-Windows-PrintService/Admin
Source: Microsoft-Windows-PrintService
Date: 2/22/2010 9:10:39 AM
Event ID: 315
Task Category: Sharing a printer
Level: Error
Keywords: Classic Spooler Event,Printer
User: SYSTEM
Computer: Tom-VAIO
Description:
The print spooler failed to share printer HP Deskjet D2300 series (Copy 1) with shared resource name HP Deskjet D2300 series (Copy 1). Error 2114. The printer cannot be used by others on the network.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-PrintService" Guid="{747EF6FD-E535-4D16-B510-42C90F6873A1}" />
<EventID>315</EventID>
<Version>0</Version>
<Level>2</Level>
<Task>30</Task>
<Opcode>12</Opcode>
<Keywords>0x8000000000000820</Keywords>
<TimeCreated SystemTime="2010-02-22T14:10:39.844822100Z" />
<EventRecordID>39</EventRecordID>
<Correlation />
<Execution ProcessID="1384" ThreadID="1816" />
<Channel>Microsoft-Windows-PrintService/Admin</Channel>
<Computer>Tom-VAIO</Computer>
<Security UserID="S-1-5-18" />
</System>
<UserData>
<ShareFailed xmlns:auto-ns3="http://schemas.microsoft.com/win/2004/08/events" xmlns="http://manifests.microsoft.com/win/2005/08/windows/printing/spooler/core/events">
<Param1>2114</Param1>
<Param2>HP Deskjet D2300 series (Copy 1)</Param2>
<Param3>HP Deskjet D2300 series (Copy 1)</Param3>
</ShareFailed>
</UserData>
</Event>
Log Name: Application
Source: Application Error
Date: 2/22/2010 9:10:34 AM
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer: Tom-VAIO
Description:
Faulting application name: collsvc.exe, version: 1.0.929.1, time stamp: 0x4ab16f74
Faulting module name: collsvc.exe, version: 1.0.929.1, time stamp: 0x4ab16f74
Exception code: 0xc0000005
Fault offset: 0x000000000000de6b
Faulting process id: 0x798
Faulting application start time: 0x01cab3c8be27d304
Faulting application path: C:\Program Files\Sony\VAIO Care\collsvc.exe
Faulting module path: C:\Program Files\Sony\VAIO Care\collsvc.exe
Report Id: 0a47d2d8-1fbc-11df-bc99-00264374bdae
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<Level>2</Level>
<Task>100</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2010-02-22T14:10:34.000000000Z" />
<EventRecordID>7502</EventRecordID>
<Channel>Application</Channel>
<Computer>Tom-VAIO</Computer>
<Security />
</System>
<EventData>
<Data>collsvc.exe</Data>
<Data>1.0.929.1</Data>
<Data>4ab16f74</Data>
<Data>collsvc.exe</Data>
<Data>1.0.929.1</Data>
<Data>4ab16f74</Data>
<Data>c0000005</Data>
<Data>000000000000de6b</Data>
<Data>798</Data>
<Data>01cab3c8be27d304</Data>
<Data>C:\Program Files\Sony\VAIO Care\collsvc.exe</Data>
<Data>C:\Program Files\Sony\VAIO Care\collsvc.exe</Data>
<Data>0a47d2d8-1fbc-11df-bc99-00264374bdae</Data>
</EventData>
</Event>
Log Name: System
Source: Service Control Manager
Date: 2/22/2010 9:10:09 AM
Event ID: 7009
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer: Tom-VAIO
Description:
A timeout was reached (30000 milliseconds) while waiting for the Roxio Upnp Server 10 service to connect.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Service Control Manager" Guid="{555908d1-a6d7-4695-8e1e-26931d2012f4}" EventSourceName="Service Control Manager" />
<EventID Qualifiers="49152">7009</EventID>
<Version>0</Version>
<Level>2</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x8080000000000000</Keywords>
<TimeCreated SystemTime="2010-02-22T14:10:09.859251600Z" />
<EventRecordID>26059</EventRecordID>
<Correlation />
<Execution ProcessID="620" ThreadID="624" />
<Channel>System</Channel>
<Computer>Tom-VAIO</Computer>
<Security />
</System>
<EventData>
<Data Name="param1">30000</Data>
<Data Name="param2">Roxio Upnp Server 10</Data>
</EventData>
</Event>
Log Name: Security
Source: Microsoft-Windows-Eventlog
Date: 2/22/2010 9:10:07 AM
Event ID: 1101
Task Category: Event processing
Level: Error
Keywords: Audit Success
User: N/A
Computer: Tom-VAIO
Description:
Audit events have been dropped by the transport. 0
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-Eventlog" Guid="{fc65ddd8-d6ef-4962-83d5-6e5cfe9ce148}" />
<EventID>1101</EventID>
<Version>0</Version>
<Level>2</Level>
<Task>101</Task>
<Opcode>0</Opcode>
<Keywords>0x4020000000000000</Keywords>
<TimeCreated SystemTime="2010-02-22T14:10:07.441247300Z" />
<EventRecordID>6477</EventRecordID>
<Correlation />
<Execution ProcessID="888" ThreadID="1184" />
<Channel>Security</Channel>
<Computer>Tom-VAIO</Computer>
<Security />
</System>
<UserData>
<AuditEventsDropped xmlns:auto-ns3="http://schemas.microsoft.com/win/2004/08/events" xmlns="http://manifests.microsoft.com/win/2004/08/windows/eventlog">
<Reason>0</Reason>
</AuditEventsDropped>
</UserData>
</Event>
Log Name: System
Source: EventLog
Date: 2/22/2010 9:10:06 AM
Event ID: 6008
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer: Tom-VAIO
Description:
The previous system shutdown at 9:08:29 AM on 2/22/2010 was unexpected.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="EventLog" />
<EventID Qualifiers="32768">6008</EventID>
<Level>2</Level>
<Task>0</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2010-02-22T14:10:06.000000000Z" />
<EventRecordID>26004</EventRecordID>
<Channel>System</Channel>
<Computer>Tom-VAIO</Computer>
<Security />
</System>
<EventData>
<Data>9:08:29 AM</Data>
<Data>2/22/2010</Data>
<Data>
</Data>
<Data>
</Data>
<Data>26710</Data>
<Data>
</Data>
<Data>
</Data>
<Binary>DA07020001001600090008001D00B000DA070200010016000E0008001D00B000100E00003C00000001000000100E 000000000000080700000100000000000000</Binary>
</EventData>
</Event>