Need Help w/ Blue Screen of Death

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  1. Posts : 30
    Windows 7 Ultimate 64-bit
       #1

    Need Help w/ Blue Screen of Death


    I just build a PC and im been getting these memory dumb screen since the first day. Some days i dont get it other i do. I dont know y im getting them since is seem random at all time. I would like some help with this problem. my PC spec should be under user profiles. i only found one log i guess the other must of been deleted. can someone tell me how to attach it to the post since i try and i keep getting an ivalid file when i try.
    Last edited by JmanX; 23 Feb 2010 at 02:10.
      My Computer


  2. Posts : 9,606
    Win7 Enterprise, Win7 x86 (Ult 7600), Win7 x64 Ult 7600, TechNet RTM on AMD x64 (2.8Ghz)
       #2
      My Computer


  3. Posts : 1,939
    Windows 7 Ultimate 64 bit Steve Ballmer Signature Edition
       #3

    JmanX said:
    I just build a PC and im been getting these memory dumb screen since the first day. Some days i dont get it other i do. I dont know y im getting them since is seem random at all time. I would like some help with this problem. my PC spec should be under user profiles. i only found one log i guess the other must of been deleted. can someone tell me how to attach it to the post since i try and i keep getting an ivalid file when i try.
    As to posting your log... just cut and paste it.

    To your BSOD issue...

    1. Since you just built it you may have a HW issue... Did you take precautions against ESD as you built it? ESD = static electricity
    2. What version Win7 and where did you get it?
    3. Do you have all the drivers installed properly?
    4. Try running memtest to see if you have bad memory...
    THat should get you started...
      My Computer


  4. Posts : 30
    Windows 7 Ultimate 64-bit
    Thread Starter
       #4

    Darryl Licht said:
    JmanX said:
    I just build a PC and im been getting these memory dumb screen since the first day. Some days i dont get it other i do. I dont know y im getting them since is seem random at all time. I would like some help with this problem. my PC spec should be under user profiles. i only found one log i guess the other must of been deleted. can someone tell me how to attach it to the post since i try and i keep getting an ivalid file when i try.
    As to posting your log... just cut and paste it.

    To your BSOD issue...

    1. Since you just built it you may have a HW issue... Did you take precautions against ESD as you built it? ESD = static electricity
    2. What version Win7 and where did you get it?
    3. Do you have all the drivers installed properly?
    4. Try running memtest to see if you have bad memory...

    THat should get you started...
    1. yes i did take precautions
    2. its windows 7 ultimate 64bit, idk where it came from since it was my friend's cd, it did give me a hard time to install
    3. it looked like all drive are install properly
    4. i ran the memory test from the windows and it passed.
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  5. Posts : 30
    Windows 7 Ultimate 64-bit
    Thread Starter
       #5

    here the log
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  6. Posts : 30
    Windows 7 Ultimate 64-bit
    Thread Starter
       #6

    any idea?
      My Computer


  7. Posts : 30
    Windows 7 Ultimate 64-bit
    Thread Starter
       #7

    Any help is welcome, I really want to resolve the problem
      My Computer


  8. Posts : 4,772
    Windows 7 Ultimate - 64-bit | Windows 8 Pro - 64-bit
       #8

    JmanX said:
    here the log
    I guess the issue is with Ntfs.sys

    Run the Memory Diagnostic & HD Diagnostic

    Also i would recommend to run System Integrity Checker
    Start > Run > CMD >Right Click and Run as administrator > SFC/ SCANNOW

    Also run the Driver Verifier becasue so we can find the Exact driver casuing the problem.

    Update the Drivers:

    Code:
    LHidFilt.Sys Fri Sep 26 23:17:26 2008
    LMouFilt.Sys Fri Sep 26 23:17:31 2008
    Bugcheck Analysis:

    Code:
    BAD_POOL_HEADER (19)
    The pool is already corrupt at the time of the current request.
    This may or may not be due to the caller.
    The internal pool links must be walked to figure out a possible cause of
    the problem, and then special pool applied to the suspect tags or the driver
    verifier to a suspect driver.
    Arguments:
    Arg1: 0000000000000003, the pool freelist is corrupt.
    Arg2: fffff8a013a1e680, the pool entry being checked.
    Arg3: ffffb8a013a1e680, the read back flink freelist value (should be the same as 2).
    Arg4: fffff8a013a1e680, the read back blink freelist value (should be the same as 2).
     
    kd> !pool Ntfs.sys
    Pool page fffff8800123d000 region is Unknown
    GetUlongFromAddress: unable to read from fffff800020191b0
    fffff8800123d000 is not a valid small pool allocation, checking large pool...
    unable to get pool big page table - either wrong symbols or pool tagging is disabled
    fffff8800123d000 is freed (or corrupt) pool
    Bad previous allocation size @fffff8800123d000, last size was 0
    ***
    *** An error (or corruption) in the pool was detected;
    *** Pool Region unknown (0xFFFFF8800123D000)
    ***
    *** Use !poolval fffff8800123d000 for more details.
    ***
    3: kd> !poolval fffff8800123d000
    Pool page fffff8800123d000 region is Unknown
    Validating Pool headers for pool page: fffff8800123d000
    Pool page [ fffff8800123d000 ] is __inVALID.
    Analyzing linked list...
    [ fffff8800123d000 ]: invalid previous size [ 0x4d ] should be [ 0x0 ]
    
    Scanning for single bit errors...
    None found
    Hope this helps,
    Captain
      My Computer


  9. Posts : 30
    Windows 7 Ultimate 64-bit
    Thread Starter
       #9

    Ok so i just rebooted my computer and still getting the blue screen. I did the test the memory test pass but the Western Digital Test for the hardrive fails and i get this

    Test Option:QUICK TEST
    Model Number:WDC WD7501AALS-00E3A0
    Unit Serial Number:WD-WCATR0090910
    Firmware Number:05.01D05
    Capacity:750.16 GB
    SMART Status:PASS
    Test Result:FAIL
    Test Error Code:11-Cable Test::Write sector error!
    Test Time:00:08:22, February 24, 2010

    Test Option:EXTENDED TEST
    Model Number:WDC WD7501AALS-00E3A0
    Unit Serial Number:WD-WCATR0090910
    Firmware Number:05.01D05
    Capacity:750.16 GB
    SMART Status:PASS
    Test Result:FAIL
    Test Error Code:11-Cable Test::Write sector error!
    Test Time:00:08:27, February 24, 2010


    I thought this might go away if i changed the cable but i still get the failing results. I also added the new log.
      My Computer


  10. Posts : 4,772
    Windows 7 Ultimate - 64-bit | Windows 8 Pro - 64-bit
       #10

    JmanX said:
    Ok so i just rebooted my computer and still getting the blue screen. I did the test the memory test pass but the Western Digital Test for the hardrive fails and i get this

    Test Option:QUICK TEST
    Model Number:WDC WD7501AALS-00E3A0
    Unit Serial Number:WD-WCATR0090910
    Firmware Number:05.01D05
    Capacity:750.16 GB
    SMART Status:PASS
    Test Result:FAIL
    Test Error Code:11-Cable Test::Write sector error!
    Test Time:00:08:22, February 24, 2010

    Test Option:EXTENDED TEST
    Model Number:WDC WD7501AALS-00E3A0
    Unit Serial Number:WD-WCATR0090910
    Firmware Number:05.01D05
    Capacity:750.16 GB
    SMART Status:PASS
    Test Result:FAIL
    Test Error Code:11-Cable Test::Write sector error!
    Test Time:00:08:27, February 24, 2010


    I thought this might go away if i changed the cable but i still get the failing results. I also added the new log.
    Hello,

    Check this Knowledge base WD Support > Knowledge Base > Diagnostic Error Codes

    Hope this helps,
    Captain
      My Computer


 
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