hangup then reboot


  1. Posts : 3
    windows 7 final
       #1

    hangup then reboot


    hi there
    wanted to share my problems with you, and see if maybe you can provide some help:)
    just changed my motherboard, cpu, memory, power supply and video card (i kept the case and hard drive)

    im running windows 7 final version and the system crashes like once a day, usually when im playing but i've seen it crash while watching a video (its rare)
    ive got the most recent drivers, installed everything for the motherboard that i could find on the website or windows update. Tried lots of bios settings, no luck

    any ideas?

    ps) no overclocking done on anything; and voltage seems correct when i look into amd overdrive
    Last edited by blackshad; 03 Mar 2010 at 15:11.
      My Computer


  2. Posts : 3
    windows 7 final
    Thread Starter
       #2

    i ran a sfc /scannow
    found some corrupt files but was unable to fix some of them
    report in attachment...
      My Computer


  3. Posts : 3
    windows 7 final
    Thread Starter
       #3

    guys could someone check the dmp and see if you can point me to a faulty driver or hardware or something plz?
      My Computer


  4. Posts : 13,354
    Windows 7 Professional x64
       #4

    Looks like hardware is causing the issue.

    Code:
    Microsoft (R) Windows Debugger Version 6.11.0001.404 AMD64
    Copyright (c) Microsoft Corporation. All rights reserved.
    
    
    Loading Dump File [C:\Users\Jonathan\Desktop\030110-34928-01.dmp]
    Mini Kernel Dump File: Only registers and stack trace are available
    
    Symbol search path is: SRV*c:\symbols*http://msdl.microsoft.com/download/symbols
    Executable search path is: 
    Windows 7 Kernel Version 7600 MP (2 procs) Free x86 compatible
    Product: WinNt, suite: TerminalServer SingleUserTS
    Built by: 7600.16385.x86fre.win7_rtm.090713-1255
    Machine Name:
    Kernel base = 0x82a52000 PsLoadedModuleList = 0x82b9a810
    Debug session time: Mon Mar  1 08:23:04.544 2010 (GMT-5)
    System Uptime: 0 days 0:00:12.746
    Loading Kernel Symbols
    .....................................................
    Loading User Symbols
    Mini Kernel Dump does not contain unloaded driver list
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck 124, {0, 865898fc, 0, 0}
    
    Probably caused by : hardware
    
    Followup: MachineOwner
    ---------
    
    0: kd> !analyze -v
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    WHEA_UNCORRECTABLE_ERROR (124)
    A fatal hardware error has occurred. Parameter 1 identifies the type of error
    source that reported the error. Parameter 2 holds the address of the
    WHEA_ERROR_RECORD structure that describes the error conditon.
    Arguments:
    Arg1: 00000000, Machine Check Exception
    Arg2: 865898fc, Address of the WHEA_ERROR_RECORD structure.
    Arg3: 00000000, High order 32-bits of the MCi_STATUS value.
    Arg4: 00000000, Low order 32-bits of the MCi_STATUS value.
    
    Debugging Details:
    ------------------
    
    
    BUGCHECK_STR:  0x124_AuthenticAMD
    
    CUSTOMER_CRASH_COUNT:  1
    
    DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
    
    PROCESS_NAME:  System
    
    CURRENT_IRQL:  0
    
    STACK_TEXT:  
    8dd1bcc4 82b20fc5 865898e0 82bb9c28 82bb9c20 nt!WheapCreateTriageDumpFromPreviousSession+0x32
    8dd1bce4 82b21def 82bb9c20 865898e0 82bb9c50 nt!WheapProcessWorkQueueItem+0x56
    8dd1bd00 82abff2b 82bb9c20 00000000 853a2798 nt!WheapWorkQueueWorkerRoutine+0x1f
    8dd1bd50 82c6066d 00000001 a07c06a4 00000000 nt!ExpWorkerThread+0x10d
    8dd1bd90 82b120d9 82abfe1e 00000001 00000000 nt!PspSystemThreadStartup+0x9e
    00000000 00000000 00000000 00000000 00000000 nt!KiThreadStartup+0x19
    
    
    STACK_COMMAND:  kb
    
    FOLLOWUP_NAME:  MachineOwner
    
    MODULE_NAME: hardware
    
    IMAGE_NAME:  hardware
    
    DEBUG_FLR_IMAGE_TIMESTAMP:  0
    
    FAILURE_BUCKET_ID:  0x124_AuthenticAMD_PROCESSOR_BUS_PRV
    
    BUCKET_ID:  0x124_AuthenticAMD_PROCESSOR_BUS_PRV
    
    Followup: MachineOwner
    ---------
    Download a copy of Memtest86 and burn the ISO to a CD using ImgBurn. Boot from the CD, and run at least 5 passes.

    Also see this site here and download the appropriate diagnostic software for your hard drive: Hard Drive Diagnostics Tools and Utilities (Storage) - TACKtech Corp.
      My Computer


 

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