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Windows 7: Windows7 64bit BlueScreen error! Help needed please!


24 Feb 2010   #1

Windows 7 Home Premium x64
 
 
Windows7 64bit BlueScreen error! Help needed please!

Well I installed this game called Overlord 2 last week, and have been playing it alot with it running fine. However, since yesterday, I've been getting Bluescreen errors after 10-20 minutes of usage every time I run the game! I'm not sure if its because of the game or my pc so I really need some advice.. Here are the error details..

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.768.3
Locale ID: 17417

Additional information about the problem:
BCCode: 1e
BCP1: 0000000000000000
BCP2: 0000000000000000
BCP3: 0000000000000000
BCP4: 0000000000000000
OS Version: 6_1_7600
Service Pack: 0_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\022410-16504-01.dmp
C:\Users\Admin\AppData\Local\Temp\WER-35739-0.sysdata.xml


I am using a 3-4 months old Dell Inspiron desktop with Windows 7 Home Premium pre-installed and running on a 64-bit drive. My graphic card is an ATI Radeon HD 4350.. And also using Avira antivirus program ( The guard was disabled when I was playing the game though )

I also attached the zipped minidump file. Thanks in advance for your help!



My System SpecsSystem Spec
.

28 Feb 2010   #2

Windows 7 Home Premium x64
 
 

Still need help!
My System SpecsSystem Spec
28 Feb 2010   #3

Windows 7 Ultimate - 64-bit | Windows 8 Pro - 64-bit
 
 

Quote   Quote: Originally Posted by Thirteen View Post
Well I installed this game called Overlord 2 last week, and have been playing it alot with it running fine. However, since yesterday, I've been getting Bluescreen errors after 10-20 minutes of usage every time I run the game! I'm not sure if its because of the game or my pc so I really need some advice.. Here are the error details..

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.768.3
Locale ID: 17417

Additional information about the problem:
BCCode: 1e
BCP1: 0000000000000000
BCP2: 0000000000000000
BCP3: 0000000000000000
BCP4: 0000000000000000
OS Version: 6_1_7600
Service Pack: 0_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\022410-16504-01.dmp
C:\Users\Admin\AppData\Local\Temp\WER-35739-0.sysdata.xml


I am using a 3-4 months old Dell Inspiron desktop with Windows 7 Home Premium pre-installed and running on a 64-bit drive. My graphic card is an ATI Radeon HD 4350.. And also using Avira antivirus program ( The guard was disabled when I was playing the game though )

I also attached the zipped minidump file. Thanks in advance for your help!

Hello Welcome to SF,

I guess the issue is with WUSB54Gv4x64.sys which is probably a Linksys Wireless USB adapter. Find the most updated driver that supported Windows 7 and install them.

Quote:
Run the Memory Diagnostic & HD Diagnostic

Also i would recommend to run System Integrity Checker
Start > Run > CMD >Right Click and Run as administrator > SFC/ SCANNOW

Bugcheck Analysis


Code:
KMODE_EXCEPTION_NOT_HANDLED (1e)
This is a very common bugcheck.  Usually the exception address pinpoints
the driver/function that caused the problem.  Always note this address
as well as the link date of the driver/image that contains this address.
Arguments:
Arg1: 0000000000000000, The exception code that was not handled
Arg2: 0000000000000000, The address that the exception occurred at
Arg3: 0000000000000000, Parameter 0 of the exception
Arg4: 0000000000000000, Parameter 1 of the exception

Debugging Details:
------------------

EXCEPTION_CODE: (Win32) 0 (0) - The operation completed successfully.
FAULTING_IP: 
+67b5952f016edebc
00000000`00000000 ??              ???
EXCEPTION_PARAMETER1:  0000000000000000
EXCEPTION_PARAMETER2:  0000000000000000
CUSTOMER_CRASH_COUNT:  1
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0x1E
PROCESS_NAME:  System
CURRENT_IRQL:  2
STACK_COMMAND:  kb
FOLLOWUP_IP: 
WUSB54Gv4x64+2d7cf
fffff880`0482d7cf ??              ???
SYMBOL_STACK_INDEX:  7
SYMBOL_NAME:  WUSB54Gv4x64+2d7cf
FOLLOWUP_NAME:  MachineOwner
MODULE_NAME: WUSB54Gv4x64
IMAGE_NAME:  WUSB54Gv4x64.sys
DEBUG_FLR_IMAGE_TIMESTAMP:  45923fcb
FAILURE_BUCKET_ID:  X64_0x1E_WUSB54Gv4x64+2d7cf
BUCKET_ID:  X64_0x1E_WUSB54Gv4x64+2d7cf
Hope this helps,
Captain
My System SpecsSystem Spec
.


07 Mar 2010   #4

Windows 7 Home Premium x64
 
 

Thanks for the help, all solved now
My System SpecsSystem Spec
Reply

 Windows7 64bit BlueScreen error! Help needed please!




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