Windows 7: Are there any tech support people here?

DUMBARRANGER56 · 27 Feb 2010

[QUOTE=ickymay;595331]

Quote: Originally Posted by DUMBARRANGER56

I've tried reading through your post's and unfortunately a lot of the information you give is incomplete, through no fault of your own but if we are going to help you it might work better if you supply information as asked and we can systematically debug your issue ?

If that's ok with you could we start with ;- running the windows 7 upgrade advisor to check your hardware compatibility ?

I will be glad to do so - IF i can get my computer to run long enough., Right now it is simply not getting past the start screen; however, I will return the old hard drive to the computer and try.

Then to give us full system info please download and run the free version of SIW

Can you also go here for how to set up minidumps shown here then zip and upload any .dmp files here for us to run through windows debugger ?

and click file save as HTML report and upload here ?

AGAIN - if I can get things to run

DUMBARRANGER56 · 27 Feb 2010

Quote: Originally Posted by ickymay

Quote: Originally Posted by DUMBARRANGER56

Quote: Originally Posted by TildeMerand

Double post, But you also mentioned that safe mode Sometimes starts.

Could you please post what Safe mode stops on? I want to make sure it's not a corrupt Boot sector.

Matt~

While waiting for your answer, I decided to reinstall windows with a completely NEW hard drive. I figured that there may have been something wrong with the hard drive that had been refiormatted for use with the new Windows7 program.

After CAREFULLY installing the hard drive, I started installing Windows. The files went on and, at the first reboot windows had to do to continue to install win 7, the video once again crashed.

Can I possibly have a bad MOBO?

I've tried reading through your post's and unfortunately a lot of the information you give is incomplete, through no fault of your own but if we are going to help you it might work better if you supply information as asked and we can systematically debug your issue ?

If that's ok with you could we start with ;- running the windows 7 upgrade advisor to check your hardware compatibility ?

Then to give us full system info please download and run the free version of SIW and click file save as HTML report and upload here ?

Can you also go here for how to set up minidumps shown here then zip and upload any .dmp files here for us to run through windows debugger ?

Please help me here with something - How do I run the Windows 7 upgrade advisor if I can't get into Windows? I tried it in safe mode, but it will not work. So, that one, unfortunately, may be a no-go. I will try the others

ickymay · 27 Feb 2010

Quote: Originally Posted by DUMBARRANGER56

Please help me here with something - How do I run the Windows 7 upgrade advisor if I can't get into Windows? I tried it in safe mode, but it will not work. So, that one, unfortunately, may be a no-go. I will try the others

try pulling out anything unessential like any USB devices and extra PCI cards and remove all sticks of RAM leaving only one

win7clutz · 27 Feb 2010

Have you booted to and run Memtest? This sounds like a hardware issue to me. Also check the cpu temp in the bios.

DUMBARRANGER56 · 27 Feb 2010

Quote: Originally Posted by ickymay

Quote: Originally Posted by DUMBARRANGER56

Quote: Originally Posted by TildeMerand

Double post, But you also mentioned that safe mode Sometimes starts.

Could you please post what Safe mode stops on? I want to make sure it's not a corrupt Boot sector.

Matt~

While waiting for your answer, I decided to reinstall windows with a completely NEW hard drive. I figured that there may have been something wrong with the hard drive that had been refiormatted for use with the new Windows7 program.

After CAREFULLY installing the hard drive, I started installing Windows. The files went on and, at the first reboot windows had to do to continue to install win 7, the video once again crashed.

Can I possibly have a bad MOBO?

I've tried reading through your post's and unfortunately a lot of the information you give is incomplete, through no fault of your own but if we are going to help you it might work better if you supply information as asked and we can systematically debug your issue ?

If that's ok with you could we start with ;- running the windows 7 upgrade advisor to check your hardware compatibility ?

Then to give us full system info please download and run the free version of SIW and click file save as HTML report and upload here ?

Can you also go here for how to set up minidumps shown here then zip and upload any .dmp files here for us to run through windows debugger ?

I read that you read through my posts, but then you asked me to run programs that do not run under safe mode, so I guess you missed a few of my posts. I understand, you have a ;lot to rad in any given day. This has been very frustrating. now I have to bring the thing into a shop.

I do not remember exactly when, but before upgrading my computer I did run the Windows 7 advisor and it checked out.

SO - I know that this may seem simplistic, but:

1. I have tried 2 different Video cards
2. Tried installing on a completely new hard drive
2. Unhooked everything from the motherboard except the system drive, and video card

And nothing works.

Might it be safe to say it is actually the motherboard?

DUMBARRANGER56 · 27 Feb 2010

Quote: Originally Posted by win7clutz

Have you booted to and run Memtest? This sounds like a hardware issue to me. Also check the cpu temp in the bios.

I checked the CPU temp yesterday when I got it running - it was in the low 40s

DUMBARRANGER56 · 27 Feb 2010

Quote: Originally Posted by ickymay

Quote: Originally Posted by DUMBARRANGER56

Please help me here with something - How do I run the Windows 7 upgrade advisor if I can't get into Windows? I tried it in safe mode, but it will not work. So, that one, unfortunately, may be a no-go. I will try the others

try pulling out anything unessential like any USB devices and extra PCI cards and remove all sticks of RAM leaving only one

OK - I puled out all but one RAM and -FOR THE FIRST TIME IN DAYS - got into the regular windows. NOW I will run the tests you suggested.

I feel a little better, although I am still apprehensive.

Once it booted, the computer told me it had to reboot, so I am waiting through that.

PLEASE - hang around here for a few minutes as I run the tests and get back to you

DUMBARRANGER56 · 27 Feb 2010

Quote: Originally Posted by ickymay

Quote: Originally Posted by DUMBARRANGER56

Please help me here with something - How do I run the Windows 7 upgrade advisor if I can't get into Windows? I tried it in safe mode, but it will not work. So, that one, unfortunately, may be a no-go. I will try the others

try pulling out anything unessential like any USB devices and extra PCI cards and remove all sticks of RAM leaving only one

OK - so far no problems with 1 stick of RAM (2 GB) but I can't run my programs on less than 8. I guess we will figure out that later.

I have attached the SIW file and ran Windows 7 upgrade adviser - it said everything was fine. I am going to reattach the other hard drives, one at a time and see if they all meet the requirements. THEN I guess I can add RAM one stick at a time. Hopefully I will hear from you guys by then

ManOwar2 · 27 Feb 2010

Quote: Originally Posted by DUMBARRANGER56

Quote: Originally Posted by ickymay

Quote: Originally Posted by DUMBARRANGER56

Please help me here with something - How do I run the Windows 7 upgrade advisor if I can't get into Windows? I tried it in safe mode, but it will not work. So, that one, unfortunately, may be a no-go. I will try the others

try pulling out anything unessential like any USB devices and extra PCI cards and remove all sticks of RAM leaving only one

OK - so far no problems with 1 stick of RAM (2 GB) but I can't run my programs on less than 8. I guess we will figure out that later.

I have attached the SIW file and ran Windows 7 upgrade adviser - it said everything was fine. I am going to reattach the other hard drives, one at a time and see if they all meet the requirements. THEN I guess I can add RAM one stick at a time. Hopefully I will hear from you guys by then

Have you tried to have only 4 gig in ? Some Mobo will not like having 8 gig, specially if you are connected with a 4-pin mobo header.

What kind of program do you have that require more than 4 gig anyway ? Unless you do profesionnal video editing or heavy graphics programming you should not need 8 gig.

stevieray · 27 Feb 2010

My 2¢...

Try boosting your MCH Core (in BIOS) from 1.100V to 1.160V. Sometimes Gigabyte MBs don't handle 8gigs of RAM and Windows 7 together well at all... perhaps the way 7 uses RAM is different than XP.

I have a Gigabyte MB too, and I couldn't leave the MCH Core on auto... I'd get BSODs all day.

Windows 7: Are there any tech support people here?

Are there any tech support people here? problems?