Hi. I'm new to the forum and need help. I just got a blue screen claiming that windows was not shutdown properly and the system brought up this screen to protect my pc. The confusing part was that the pc had restarted 30mins after I had shut it down properly. Though during shutdown it had completed a windows update for windows defender. When I checked the event logs I saw this:
The computer has rebooted from a bugcheck. The bugcheck was: 0x000000fe (0x0000000000000008, 0x0000000000000006, 0x0000000000000006, 0xfffffa80094c5b20). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 022610-35505-01.
A few hours beforehand I had plugged in my iTouch and updated it, windows automatically updated the ipod's drivers
so I am wondering if that's the problem.
Another strange thing is that I noticed my Kaspersky hadn't done a full scan in 12 days when I have it set to run weekly. Windows defender (which is oddly no longer listed on my control panel) hasn't run since the 14th when that is set to run daily as well.
I tried to attach the dump file but it says i don't have permission. Though I'm the admin and only account on this pc.