BSOD - Driver IRQL Not Less Or Equal

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  1. Posts : 7
    Win 7 Pro
       #1

    BSOD - Driver IRQL Not Less Or Equal


    I recently clean installed windows 7.
    Soon after I started getting looping resets randomly
    I checked all of my hardware and it all came up clean
    So I reinstalled Windows and am continuing to get the same restarts.
    These are associated by a variety of BSOD's
    Here is my newest dmp file.
    Any idea?
    Thank you
      My Computer


  2. Posts : 28,845
    Win 8 Release candidate 8400
       #2

    Melanies said:
    I recently clean installed windows 7.
    Soon after I started getting looping resets randomly
    I checked all of my hardware and it all came up clean
    So I reinstalled Windows and am continuing to get the same restarts.
    These are associated by a variety of BSOD's
    Here is my newest dmp file.
    Any idea?
    Thank you
    this one is probably caused by your video driver.
    I would un-installed all traces of your currnt driver and install a fresh copy
    Also run a system file check
    type cmd in search>right click and run as admin>SFC /SCANNOW

    Let us know the results

    Ken

    Code:
    Microsoft (R) Windows Debugger Version 6.11.0001.404 X86
    Copyright (c) Microsoft Corporation. All rights reserved.
    
    
    Loading Dump File [C:\Users\K\Desktop\022610-34195-01.dmp]
    Mini Kernel Dump File: Only registers and stack trace are available
    
    Symbol search path is: SRV*d:\symbols*http://msdl.microsoft.com/download/symbols
    Executable search path is: 
    Windows 7 Kernel Version 7600 MP (4 procs) Free x64
    Product: WinNt, suite: TerminalServer SingleUserTS
    Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
    Machine Name:
    Kernel base = 0xfffff800`02616000 PsLoadedModuleList = 0xfffff800`02853e50
    Debug session time: Fri Feb 26 00:05:21.841 2010 (GMT-5)
    System Uptime: 0 days 2:36:20.916
    Loading Kernel Symbols
    ...............................................................
    ................................................................
    ..............................
    Loading User Symbols
    Loading unloaded module list
    ..................
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck D1, {fffffa8808b579a0, 8, 0, fffff880045414be}
    
    Unable to load image \SystemRoot\system32\DRIVERS\nvlddmkm.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for nvlddmkm.sys
    *** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
    Probably caused by : dxgmms1.sys ( dxgmms1!VidSchiProcessIsrCompletedPacket+3e )
    
    Followup: MachineOwner
    ---------
      My Computer


  3. Posts : 7
    Win 7 Pro
    Thread Starter
       #3

    Installed most current drivers which allow support for windows 7 and ran sfc /scan now as admin and that came up clean. Still getting resets =(
      My Computer


  4. Posts : 2,573
    Win7 Ultimate X64
       #4

    Melanies said:
    Installed most current drivers which allow support for windows 7 and ran sfc /scan now as admin and that came up clean. Still getting resets =(
    Please post all dump files you have and any new ones since reinstalling gfx drivers, we can often tell more with multiple dumps to cross reference


    You also have some old drivers on your system i would look at updating these

    ASACPI.sys 28/03/2005 = ASUS ACPI driver, http://support.asus.com/download/dow...Language=en-us
    ctac32k.sys 02/07/2008 = sound card driver (creative i think?), http://support.creative.com/Products...s.aspx?catid=1
    nvm62x64.sys 17/10/2008 = part of nVidia gfx package, http://www.nvidia.co.uk/Download/index.aspx?lang=en-uk

    Hope this helps
      My Computer


  5. Posts : 7
    Win 7 Pro
    Thread Starter
       #5

    Heres my newest dmp file as per today
    =/
      My Computer


  6. Posts : 7
    Win 7 Pro
    Thread Starter
       #6

    I dont know if it helps to say but it doesnt blue screen everytime it restarts... It randomly just restarts and 1/5 of the time i get a blue screen
      My Computer


  7. Posts : 28,845
    Win 8 Release candidate 8400
       #7

    Melanies said:
    Heres my newest dmp file as per today
    =/
    \
    Hi melanies

    Hate to say it but this crash was still caused by your video driver dxgmms1.sys. You must remove the driver and all the other files before installing a fresh one.

    Ken


    Code:
    Microsoft (R) Windows Debugger Version 6.11.0001.404 X86
    Copyright (c) Microsoft Corporation. All rights reserved.
    
    
    Loading Dump File [C:\Users\K\Desktop\030110-19687-01.dmp]
    Mini Kernel Dump File: Only registers and stack trace are available
    
    Symbol search path is: SRV*d:\symbols*Symbol information
    Executable search path is: 
    Windows 7 Kernel Version 7600 MP (4 procs) Free x64
    Product: WinNt, suite: TerminalServer SingleUserTS
    Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
    Machine Name:
    Kernel base = 0xfffff800`02850000 PsLoadedModuleList = 0xfffff800`02a8de50
    Debug session time: Mon Mar  1 14:05:19.927 2010 (GMT-5)
    System Uptime: 0 days 0:49:36.003
    Loading Kernel Symbols
    ...............................................................
    ................................................................
    ............................
    Loading User Symbols
    Loading unloaded module list
    .....
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck 10E, {1f, fffff8a001b96e50, 0, dfc62}
    
    Probably caused by : dxgmms1.sys ( dxgmms1!VIDMM_GLOBAL::ReferenceAllocationForSubmission+148 )
    
    Followup: MachineOwner
    ---------
    
    0: kd> !analyze -v
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    VIDEO_MEMORY_MANAGEMENT_INTERNAL (10e)
    The video memory manager encountered a condition that it can't recover from. By crashing,
    the video memory manager is attempting to get enough information into the minidump such that
    somebody can pinpoint what lead to this condition.
    Arguments:
    Arg1: 000000000000001f, The subtype of the bugcheck:
    Arg2: fffff8a001b96e50
    Arg3: 0000000000000000
    Arg4: 00000000000dfc62
    
    Debugging Details:
    ------------------
    
    
    BUGCHECK_STR:  0x10e_1f
    
    CUSTOMER_CRASH_COUNT:  1
    
    DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
    
    PROCESS_NAME:  System
    
    CURRENT_IRQL:  0
    
    LAST_CONTROL_TRANSFER:  from fffff880011ed22f to fffff800028c1f00
    
    STACK_TEXT:  
    fffff880`04222878 fffff880`011ed22f : 00000000`0000010e 00000000`0000001f fffff8a0`01b96e50 00000000`00000000 : nt!KeBugCheckEx
    fffff880`04222880 fffff880`0fe21098 : 00000000`00000002 fffff8a0`01b96e50 00000000`000dfc62 00000000`00000000 : watchdog!WdLogEvent5+0x11b
    fffff880`042228d0 fffff880`0fe1e803 : 00000000`00000000 fffffa80`06b4b000 00000000`00000c3a fffff8a0`01b96e50 : dxgmms1!VIDMM_GLOBAL::ReferenceAllocationForSubmission+0x148
    fffff880`04222910 fffff880`0fe3865d : 00000000`00000000 fffff8a0`02855670 fffffa80`00000000 fffffa80`07ed4400 : dxgmms1!VIDMM_GLOBAL::PrepareDmaBuffer+0xd6f
    fffff880`04222ae0 fffff880`0fe38398 : fffff800`00b96080 fffff880`0fe37d00 fffffa80`00000000 fffffa80`00000000 : dxgmms1!VidSchiSubmitRenderCommand+0x241
    fffff880`04222cd0 fffff880`0fe37e96 : 00000000`00000000 fffffa80`0abecd50 00000000`00000080 fffffa80`09eb2010 : dxgmms1!VidSchiSubmitQueueCommand+0x50
    fffff880`04222d00 fffff800`02b65166 : 00000000`030138cc fffffa80`09ec6060 fffffa80`06a1f040 fffffa80`09ec6060 : dxgmms1!VidSchiWorkerThread+0xd6
    fffff880`04222d40 fffff800`028a0486 : fffff800`02a3ae80 fffffa80`09ec6060 fffff800`02a48c40 fffff880`0123d534 : nt!PspSystemThreadStartup+0x5a
    fffff880`04222d80 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KxStartSystemThread+0x16
    
    
    STACK_COMMAND:  kb
    
    FOLLOWUP_IP: 
    dxgmms1!VIDMM_GLOBAL::ReferenceAllocationForSubmission+148
    fffff880`0fe21098 c7442450c5f3ffff mov     dword ptr [rsp+50h],0FFFFF3C5h
    
    SYMBOL_STACK_INDEX:  2
    
    SYMBOL_NAME:  dxgmms1!VIDMM_GLOBAL::ReferenceAllocationForSubmission+148
    
    FOLLOWUP_NAME:  MachineOwner
    
    MODULE_NAME: dxgmms1
    
    IMAGE_NAME:  dxgmms1.sys
    
    DEBUG_FLR_IMAGE_TIMESTAMP:  4a5bc578
    
    FAILURE_BUCKET_ID:  X64_0x10e_1f_dxgmms1!VIDMM_GLOBAL::ReferenceAllocationForSubmission+148
    
    BUCKET_ID:  X64_0x10e_1f_dxgmms1!VIDMM_GLOBAL::ReferenceAllocationForSubmission+148
    
    Followup: MachineOwner
    ---------
      My Computer


  8. Posts : 7
    Win 7 Pro
    Thread Starter
       #8

    I driver sweepered my video drivers and reinstalled the drivers again and i still blue screened.
    If it was my video drivers again i dont know what to say anymore. I reinstalled them 3 times. =/
    Maybe theres a problem with the 7800gtx drivers with win 7?
    Thanks
      My Computer


  9. Posts : 7
    Win 7 Pro
    Thread Starter
       #9

    Did another clean install. I dont think its driver related because im still blue screening
      My Computer


  10. Posts : 4,772
    Windows 7 Ultimate - 64-bit | Windows 8 Pro - 64-bit
       #10

    Melanies said:
    I driver sweepered my video drivers and reinstalled the drivers again and i still blue screened.
    If it was my video drivers again i dont know what to say anymore. I reinstalled them 3 times. =/
    Maybe theres a problem with the 7800gtx drivers with win 7?
    Thanks
    I looked the Dump and its pointing the same driver dxgmms1.sys but you have updated the Direct X rite. So it's also worth reinstalling your Display driver. If oyur using addtional display card then remove it use the on-board display adapter see whether that makes any difference.

    Ensure that the machine is adequately cooled. If there is any doubt, open up the side of the PC case (be mindful of any relevant warranty conditions!) and point a mains fan squarely at the motherboard. That will rule out most (lack of) cooling issues.

    You could also Run free video stress test: FurMark: Graphics Card Stability and Stress Test, OpenGL Benchmark and GPU Temperature | oZone3D.Net Free Software - GIMPS

    Hope this helps,
    Captain
      My Computer


 
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