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Windows 7: blue screen OS at sleep, shutdown or after unused perio

26 Feb 2010   #1

Windows 7 (Home Premium) x64
 
 
blue screen OS at sleep, shutdown or after unused perio

problem resolved spontaneously


My System SpecsSystem Spec
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26 Feb 2010   #2

Windows 7 Home Premium (x64)
 
 

I don`t know much about the BSOD but if you installed new hardware cards, etc... then it will crash. If you have the installation media then you might be able to get your files through Safe Mode (F8) and then preform a clean install while keeping all your hardware attached.
My System SpecsSystem Spec
26 Feb 2010   #3

Windows 7 (Home Premium) x64
 
 

It happens variously eg when I leave the computer with open docs or internet site connected after half an hour or maybe longer, sometimes when I close everything and put to sleep, it won't wake and sometimes when I've shut down, then a message re blue screen appears when I get back in. Have had to switch everything off at mains twice to get computer to respond.
My System SpecsSystem Spec
.


27 Feb 2010   #4

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by helia View Post
more detailed information below:
can any one help me please?
......Local\Temp\WER1BAA.tmp.WERInternalMetadata.xml
<?xml version="1.0" encoding="UTF-16" ?>
-<WERReportMetadata>
-<OSVersionInformation>
<WindowsNTVersion>6.1</WindowsNTVersion>
<Build>7600</Build>
<Product>(0x3): Windows 7 Home Premium</Product>
<Edition>HomePremium</Edition>
<BuildString>7600.16385.amd64fre.win7_rtm.090713-1255</BuildString>
<Revision>1</Revision>
<Flavor>Multiprocessor Free</Flavor>
<Architecture>X64</Architecture>
<LCID>1033</LCID>
</OSVersionInformation>
-<ProblemSignatures>
<EventType>BlueScreen</EventType>
</ProblemSignatures>
-<DynamicSignatures>
<Parameter1>6.1.7600.2.0.0.768.3</Parameter1>
<Parameter2>3081</Parameter2>
</DynamicSignatures>
-<SystemInformation>
<MID>FD1A296D-3116-4257-AD86-3FAC416BCE4F</MID>
<SystemManufacturer>Gigabyte Technology Co., Ltd.</SystemManufacturer>
<SystemProductName>X58A-UD7</SystemProductName>
<BIOSVersion>F2</BIOSVersion>
</SystemInformation>
</WERReportMetadata>
It happens variously eg when I leave the computer with open docs or internet site connected after half an hour or maybe longer, sometimes when I close everything and put to sleep, it won't wake and sometimes when I've shut down, then a message re blue screen appears when I get back in. Have had to switch everything off at mains twice to get computer to respond.

We rally need the actual DMP. use these find and upload them .http://www.sevenforums.com/crash-loc...d-problem.html

let us know if you need help.

Ken
My System SpecsSystem Spec
27 Feb 2010   #5

Windows 7 (Home Premium) x64
 
 

thank you here's the minidump file
helia
My System SpecsSystem Spec
28 Feb 2010   #6

Windows 7 (Home Premium) x64
 
 

can anyone help with this minidump please?
In the meantime I have also noted in device manager an exclamation mark next to my computer status : needs troubleshooting, when I troubleshoot -> message ".problem with Microsoft Teredo Tunneling Adapter" I then apply the fix but outcome is MTT Adapter has a driver problem - not fixed. Is this anything to do with the BSOD?
Update: I have run the Windows memory diagnostic tool - it didn't find any problems with the memory.
Thanks Helia
My System SpecsSystem Spec
28 Feb 2010   #7

windows xp
 
 

maybe it's too hot.
My System SpecsSystem Spec
01 Mar 2010   #8

Windows 7 (Home Premium) x64
 
 

PLEASE - I have submitted minidump in Zip file and additional info - can anyone help me with my problem? (No it does not overheat!)
Thanks Helia
My System SpecsSystem Spec
01 Mar 2010   #9

Windows 7 (Home Premium) x64
 
 

Quote   Quote: Originally Posted by helia View Post
PLEASE - I have submitted minidump in Zip file and additional info - can anyone help me with my problem? (No it does not overheat!)
Thanks Helia
I have looked at the other similar threads listed but they don't help with my problem. Is anyone please able to help me?
Thanks Helia
My System SpecsSystem Spec
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 blue screen OS at sleep, shutdown or after unused perio





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