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Windows 7: Another bluescreen

27 Feb 2010   #1
zsharp

WIndows 7 x86
 
 
Another bluescreen

Hi,

Had another bluescreen after I bought new memory for my machine. I found the error report after I woke up the PC from sleep. The event log says:

Code:
Fault bucket 0xD1_VRF_dne2000!ProReceiveIndicateEx+36, type 0
Event Name: BlueScreen
Response: http://oca.microsoft.com/resredir.aspx?sid=10&Bucket=0xD1_VRF_dne2000!ProReceiveIndicateEx+36&ID=7186fff5-0235-4675-9259-9865bf025dfc
Cab Id: 0

Problem signature:
P1: 
P2: 
P3: 
P4: 
P5: 
P6: 
P7: 
P8: 
P9: 
P10: 

Attached files:
C:\Windows\Minidump\022710-35459-01.dmp
C:\Users\mark\AppData\Local\Temp\WER-51823-0.sysdata.xml
C:\Users\mark\AppData\Local\Temp\WER72AF.tmp.WERInternalMetadata.xml
C:\Windows\MEMORY.DMP

These files may be available here:
C:\Users\mark\AppData\Local\Microsoft\Windows\WER\ReportArchive\Kernel_0_0_cab_08ba2e21

Analysis symbol: 0xD1_VRF_dne2000!ProReceiveIndicateEx+36
Rechecking for solution: 0
Report Id: 022710-35459-01
Report Status: 0
Please advise!


My System SpecsSystem Spec
.

27 Feb 2010   #2
usasma
Microsoft MVP

 
 

It looks like dne2000.sys is to blame. It's a part of your Linksys/Cisco VPN Client (Cisco Systems, Inc)

Beyond that, the Windows Debugging Tools aren't able to access symbols for your operating system files (in particular NTOSKRNL.EXE/NTKRNLMP.EXE/NTKRNLPA.EXE) from the Microsoft Symbol Server - so that makes debugging them difficult if not impossible.

Please do the following:
- activate/validate the Windows installation at Genuine Microsoft Software
- run sfc.exe /scannow to replace any problem files
- If that doesn't fix it, then wipe the hard drive and reinstall Windows
- don't use "leaked"/torrent builds
My System SpecsSystem Spec
27 Feb 2010   #3
zsharp

WIndows 7 x86
 
 

Thanks! I got rid of the Cisco VPN Client...

I am using a legit and validated copy of Windows 7. I will see how it operates without that driver before reinstalling.

Thanks for your help.
My System SpecsSystem Spec
.


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 Another bluescreen




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