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Windows 7: BSOD System Service Exception


28 Feb 2010   #1

Windows 7 Home Premium 64 Bit
 
 
BSOD System Service Exception

It showed up today when i want to play The Sims 3. It wasn't like this last week when i play the game. I have upgrade my graphics card driver and it doesn't seem to be the problem. I have attached the mini dump. I really appreciate your help.


My System SpecsSystem Spec
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28 Feb 2010   #2
Microsoft MVP

 
 

The memory dump blames core Windows files, which is probably not the cause.
Unfortunately, the Windows Debugging Tools aren't able to access symbols for your operating system files (in particular NTOSKRNL.EXE/NTKRNLMP.EXE/NTKRNLPA.EXE) from the Microsoft Symbol Server - so that makes debugging them difficult if not impossible.

Please do the following:
- activate/validate the Windows installation at Genuine Microsoft Software
- run sfc.exe /scannow to replace any problem files
- If that doesn't fix it, then wipe the hard drive and reinstall Windows
- don't use "leaked"/torrent builds
My System SpecsSystem Spec
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 BSOD System Service Exception




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