BSOD System Service Exception


  1. Posts : 1
    Windows 7 Home Premium 64 Bit
       #1

    BSOD System Service Exception


    It showed up today when i want to play The Sims 3. It wasn't like this last week when i play the game. I have upgrade my graphics card driver and it doesn't seem to be the problem. I have attached the mini dump. I really appreciate your help.
      My Computer


  2. Posts : 5,705
    Win7 x64 + x86
       #2

    The memory dump blames core Windows files, which is probably not the cause.
    Unfortunately, the Windows Debugging Tools aren't able to access symbols for your operating system files (in particular NTOSKRNL.EXE/NTKRNLMP.EXE/NTKRNLPA.EXE) from the Microsoft Symbol Server - so that makes debugging them difficult if not impossible.

    Please do the following:
    - activate/validate the Windows installation at Genuine Microsoft Software
    - run sfc.exe /scannow to replace any problem files
    - If that doesn't fix it, then wipe the hard drive and reinstall Windows
    - don't use "leaked"/torrent builds
      My Computer


 

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