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Windows 7: Bluescreen crashes

03 Mar 2010   #1
pursuant

windows 7
 
 
Bluescreen crashes

I have been getting periodic crashes on my new Dell Vostro 220s. I was offered some assistance a week or so ago but I am afraid that individual was not able to help until I was able to get a mini dump zipped and uploaded. I have tried contacting him or her but to no avail. I wonder if anyone would be willing to help me now that I was able to get "permission" to zip those files?

Thank you


My System SpecsSystem Spec
.
03 Mar 2010   #2
wzzly

Windows 7 Proffesional X64
 
 

Hi Pursuant,

in your "C:\Windows\Minidump\" folder, right-click the minidump file (.dmp) and choose copy to -> compressed folder.

Then upload that .zip file with your next post.
My System SpecsSystem Spec
03 Mar 2010   #3
pursuant

windows 7
 
 
mini dump

this is it
My System SpecsSystem Spec
.

07 Mar 2010   #4
pursuant

windows 7
 
 
zip files that works

did this with winrar, let me know if its good.
My System SpecsSystem Spec
07 Mar 2010   #5
ickymay

win7 ultimate / virtual box
 
 

Quote   Quote: Originally Posted by pursuant View Post
did this with winrar, let me know if its good.
I have had a look at your .dmp files but they will not load ?

please make sure everything is set like this
to setup minidumps and stop the auto restart ...............
  1. Go to Start and type in sysdm.cpl and press Enter
  2. Click on the Advanced tab
  3. Click on the Startup and Recovery Settings button
  4. Ensure that Automatically restart is unchecked
  5. Under the Write Debugging Information header select Small memory dump (256 kB) in the dropdown box
  6. Ensure that the Small Dump Directory is listed as %systemroot%\Minidump << where your .dmp files can be found later
  7. Click OK twice to exit the dialogs, then reboot for the changes to take effect.

also please visit the dell support for your Vostro and check your BIOS is the latest version and make sure all of your system devices especially chipset and network card and gfx are updated ?
My System SpecsSystem Spec
07 Mar 2010   #6
pursuant

windows 7
 
 

Ok have done as you suggested, question how do I tell if my bios is up to date? Also I am suppose to go to
%systemroot%\Minidump to find my files? When I typed that in it came to the windows/minidump folder that I have been trying to zip the files from , is that correct?

Thanks for you help..I am also the father of a teenager!
My System SpecsSystem Spec
07 Mar 2010   #7
pursuant

windows 7
 
 

went back and tried to zip the files again and did a verification of the zip , said everything is correct but when I went back and tried to post it here I got the "I don't have permission" message...agggggggggggggg. I have been battling this for a week.
My System SpecsSystem Spec
07 Mar 2010   #8
pursuant

windows 7
 
 

try this one
My System SpecsSystem Spec
08 Mar 2010   #9
ickymay

win7 ultimate / virtual box
 
 

Quote   Quote: Originally Posted by pursuant View Post
Ok have done as you suggested, question how do I tell if my bios is up to date?
from the start orb type sys then from the top select system information and on system summary you will see bios version/date ?

Quote   Quote: Originally Posted by pursuant View Post
Also I am suppose to go to %systemroot%\Minidump to find my files? When I typed that in it came to the windows/minidump folder that I have been trying to zip the files from , is that correct?

Thanks for you help..I am also the father of a teenager!
yup and don't you just love em
My System SpecsSystem Spec
08 Mar 2010   #10
Pauly

Win7 Ultimate X64
 
 

Had a look through your dump files am having issues getting them to load properly as well

All dumps report error 0x9f DRIVER_POWER_STATE_FAILURE BSOD Index
they all reference the kernel driver but this cannot be the case or you would have much bigger problems

Most of the dumps blame disk.sys as the faulting driver, may be worth running some HDD diagnostics to check the state of the drive http://www.carrona.org/hddiag.html

You also have some old drivers on your system that could do with updating or removing
PxHelp20.sys 20/06/2007 22:26:00
DRVNDDM.SYS 23/07/2007 21:42:35
DLARTL_M.SYS 23/07/2007 21:48:47
DLACDBHM.SYS 23/07/2007 21:49:30
DRVMCDB.SYS 23/07/2007 21:53:48
DLAIFS_M.SYS 23/07/2007 22:01:39
DLAPoolM.SYS 23/07/2007 22:01:41
DLAUDF_M.SYS 23/07/2007 22:01:56
DLAUDFAM.SYS 23/07/2007 22:02:20
DLABOIOM.SYS 23/07/2007 22:02:37
DLABMFSM.SYS 23/07/2007 22:02:42
DLAOPIOM.SYS 23/07/2007 22:03:19
DLADResM.SYS 23/07/2007 22:04:10
wdcsam.sys 16/04/2008 08:27:02


Hope this helps
My System SpecsSystem Spec
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