|03 Mar 2010||#1|
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Blue Screen of dead after installing Antivirus Software
I have tried to install 2 antivirus software in a Sony VAIO running windows 7 and each time, after I restart it gave me a “BlueScreen” error. Then I have to start in safe mode and restore and the blue screen error disappear. At first I tough it was the antivirus, but after try to install the second software I think it is a windows related problem. The problem never appears when I was installing hardware so I presume (I guess) it is not hardware related. I have the minidump files created each time and a snapshot of the message that it gave me after start in safe mode. There is also other file (XML) generated.
If somebody knows how to fix this problem please help me to fix or to check the minidump files to identify the problem and then solve it. Thank you. I will be waiting your answer.
Other information: The antiviruses that I tried to install were BitDefender and MacAfee. Before of that was running Norton which came installed as a trial. Norton was uninstalled manually and the others 2 in the restore process.
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