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Windows 7: irql_gt_zero_at_system_service

04 Mar 2010   #1
kmpatra

Windows 7
 
 
irql_gt_zero_at_system_service BSOD- dumps attached

This BSOD has several times appeared,begining short after I had the win7 installed. I get it few hours (one or two) after turning the PC on.As I read in similar cases it may be from zone alarm firewall but I have no zone alarm installed.I used to have avira internet security,but I have now kaspersky antivirus.However,this BSOD is here again...I have my minidumps attached ...hope it will help you.
I have also to say that in the 2 last cases I was working having on the 1 ram (1 giga ram) to examine if the other module (512mb) was the source of the problem.But it seems that is wasn't. I have run memtest for about 6 hours with all ram (1.5 gb) installed,but no error was detected.I also attach the screenshot with the exact error log with all the codes related with this bsod.


My System SpecsSystem Spec
.

04 Mar 2010   #2
usasma
Microsoft MVP

 
 

6 memory dumps - from Feb 23, 2010 to present
- 1 STOP 0x19 ( BSOD Index )
- 5 STOP 0x4A ( BSOD Index )
All blame core Windows files (win32k.sys and ntkrnlpa.exe)

The Windows Debugging Tools aren't able to access symbols for your operating system files (in particular NTOSKRNL.EXE / NTKRNLMP.EXE / NTKRNLPA.EXE / NTKRPAMP.EXE) from the Microsoft Symbol Server - so that makes debugging them difficult if not impossible.

Please do the following:
- activate/validate the Windows installation at Genuine Microsoft Software
- run sfc.exe /scannow to replace any problem files
- If that doesn't fix it, then wipe the hard drive and reinstall Windows
- don't use "leaked"/torrent builds

Summary of the BSOD's:
Code:
*** WARNING: Unable to verify timestamp for ntkrnlpa.exe
*** ERROR: Module load completed but symbols could not be loaded for ntkrnlpa.exe
Built by: 7600.16481.x86fre.win7_gdr.091207-1941
Debug session time: Tue Feb 23 14:18:51.621 2010 (GMT-5)
System Uptime: 0 days 8:58:48.712
*** WARNING: Unable to verify timestamp for ntkrnlpa.exe
*** ERROR: Module load completed but symbols could not be loaded for ntkrnlpa.exe
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-
*** WARNING: Unable to verify timestamp for ntkrnlpa.exe
*** ERROR: Module load completed but symbols could not be loaded for ntkrnlpa.exe
Built by: 7600.16481.x86fre.win7_gdr.091207-1941
Debug session time: Wed Feb 24 08:59:39.611 2010 (GMT-5)
System Uptime: 0 days 0:54:50.827
*** WARNING: Unable to verify timestamp for ntkrnlpa.exe
*** ERROR: Module load completed but symbols could not be loaded for ntkrnlpa.exe
BugCheck 4A, {82e9a482, 2, 0, 0}
Probably caused by : ntkrnlpa.exe ( nt+25d482 )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-
*** WARNING: Unable to verify timestamp for ntkrnlpa.exe
*** ERROR: Module load completed but symbols could not be loaded for ntkrnlpa.exe
Built by: 7600.16481.x86fre.win7_gdr.091207-1941
Debug session time: Sun Feb 28 19:23:08.439 2010 (GMT-5)
System Uptime: 0 days 0:25:15.515
*** WARNING: Unable to verify timestamp for ntkrnlpa.exe
*** ERROR: Module load completed but symbols could not be loaded for ntkrnlpa.exe
BugCheck 4A, {82e94482, 2, 0, 0}
Probably caused by : ntkrnlpa.exe ( nt+25d482 )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-
*** WARNING: Unable to verify timestamp for ntkrnlpa.exe
*** ERROR: Module load completed but symbols could not be loaded for ntkrnlpa.exe
Built by: 7600.16481.x86fre.win7_gdr.091207-1941
Debug session time: Sun Feb 28 17:49:42.688 2010 (GMT-5)
System Uptime: 0 days 0:15:14.904
*** WARNING: Unable to verify timestamp for ntkrnlpa.exe
*** ERROR: Module load completed but symbols could not be loaded for ntkrnlpa.exe
BugCheck 4A, {82e68482, 2, 0, 0}
Probably caused by : ntkrnlpa.exe ( nt+25d482 )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-
*** WARNING: Unable to verify timestamp for ntkrnlpa.exe
*** ERROR: Module load completed but symbols could not be loaded for ntkrnlpa.exe
Built by: 7600.16481.x86fre.win7_gdr.091207-1941
Debug session time: Mon Mar  1 18:17:21.269 2010 (GMT-5)
System Uptime: 0 days 0:13:25.423
*** WARNING: Unable to verify timestamp for ntkrnlpa.exe
*** ERROR: Module load completed but symbols could not be loaded for ntkrnlpa.exe
BugCheck 4A, {82eb2482, 2, 0, 0}
Probably caused by : ntkrnlpa.exe ( nt+25d482 )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-
*** WARNING: Unable to verify timestamp for ntoskrnl.exe
*** ERROR: Module load completed but symbols could not be loaded for ntoskrnl.exe
Built by: 7600.16481.x86fre.win7_gdr.091207-1941
Debug session time: Wed Mar  3 18:45:18.864 2010 (GMT-5)
System Uptime: 0 days 2:36:39.018
*** WARNING: Unable to verify timestamp for ntoskrnl.exe
*** ERROR: Module load completed but symbols could not be loaded for ntoskrnl.exe
BugCheck 4A, {82e5e482, 2, 0, 0}
Probably caused by : ntoskrnl.exe ( nt+25d482 )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
My System SpecsSystem Spec
04 Mar 2010   #3
kmpatra

Windows 7
 
 
irql_gt_zero_at_system_service

Thank you for your answer...I will check all these and i will post again if needed,for further help.
My System SpecsSystem Spec
.


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