Windows 7: irql_gt_zero_at_system_service

kmpatra · 04 Mar 2010

This BSOD has several times appeared,begining short after I had the Windows 7 installed. I get it few hours (one or two) after turning the PC on.As I read in similar cases it may be from zone alarm firewall but I have no zone alarm installed.I used to have avira internet security,but I have now kaspersky antivirus.However,this BSOD is here again...I have my minidumps attached ...hope it will help you.

I have also to say that in the 2 last cases I was working having on the 1 ram (1 giga ram) to examine if the other module (512mb) was the source of the problem.But it seems that is wasn't. I have run memtest for about 6 hours with all ram (1.5 gb) installed,but no error was detected.I also attach the screenshot with the exact error log with all the codes related with this bsod.

usasma · 04 Mar 2010

6 memory dumps - from Feb 23, 2010 to present
- 1 STOP 0x19 ( BSOD Index )
- 5 STOP 0x4A ( BSOD Index )
All blame core Windows files (win32k.sys and ntkrnlpa.exe)

The Windows Debugging Tools aren't able to access symbols for your operating system files (in particular NTOSKRNL.EXE / NTKRNLMP.EXE / NTKRNLPA.EXE / NTKRPAMP.EXE) from the Microsoft Symbol Server - so that makes debugging them difficult if not impossible.

Please do the following:
- activate/validate the Windows installation at Genuine Microsoft Software
- run sfc.exe /scannow to replace any problem files
- If that doesn't fix it, then wipe the hard drive and reinstall Windows
- don't use "leaked"/torrent builds

Summary of the BSOD's:

Code:

*** WARNING: Unable to verify timestamp for ntkrnlpa.exe
*** ERROR: Module load completed but symbols could not be loaded for ntkrnlpa.exe
Built by: 7600.16481.x86fre.win7_gdr.091207-1941
Debug session time: Tue Feb 23 14:18:51.621 2010 (GMT-5)
System Uptime: 0 days 8:58:48.712
*** WARNING: Unable to verify timestamp for ntkrnlpa.exe
*** ERROR: Module load completed but symbols could not be loaded for ntkrnlpa.exe
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-
*** WARNING: Unable to verify timestamp for ntkrnlpa.exe
*** ERROR: Module load completed but symbols could not be loaded for ntkrnlpa.exe
Built by: 7600.16481.x86fre.win7_gdr.091207-1941
Debug session time: Wed Feb 24 08:59:39.611 2010 (GMT-5)
System Uptime: 0 days 0:54:50.827
*** WARNING: Unable to verify timestamp for ntkrnlpa.exe
*** ERROR: Module load completed but symbols could not be loaded for ntkrnlpa.exe
BugCheck 4A, {82e9a482, 2, 0, 0}
Probably caused by : ntkrnlpa.exe ( nt+25d482 )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-
*** WARNING: Unable to verify timestamp for ntkrnlpa.exe
*** ERROR: Module load completed but symbols could not be loaded for ntkrnlpa.exe
Built by: 7600.16481.x86fre.win7_gdr.091207-1941
Debug session time: Sun Feb 28 19:23:08.439 2010 (GMT-5)
System Uptime: 0 days 0:25:15.515
*** WARNING: Unable to verify timestamp for ntkrnlpa.exe
*** ERROR: Module load completed but symbols could not be loaded for ntkrnlpa.exe
BugCheck 4A, {82e94482, 2, 0, 0}
Probably caused by : ntkrnlpa.exe ( nt+25d482 )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-
*** WARNING: Unable to verify timestamp for ntkrnlpa.exe
*** ERROR: Module load completed but symbols could not be loaded for ntkrnlpa.exe
Built by: 7600.16481.x86fre.win7_gdr.091207-1941
Debug session time: Sun Feb 28 17:49:42.688 2010 (GMT-5)
System Uptime: 0 days 0:15:14.904
*** WARNING: Unable to verify timestamp for ntkrnlpa.exe
*** ERROR: Module load completed but symbols could not be loaded for ntkrnlpa.exe
BugCheck 4A, {82e68482, 2, 0, 0}
Probably caused by : ntkrnlpa.exe ( nt+25d482 )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-
*** WARNING: Unable to verify timestamp for ntkrnlpa.exe
*** ERROR: Module load completed but symbols could not be loaded for ntkrnlpa.exe
Built by: 7600.16481.x86fre.win7_gdr.091207-1941
Debug session time: Mon Mar  1 18:17:21.269 2010 (GMT-5)
System Uptime: 0 days 0:13:25.423
*** WARNING: Unable to verify timestamp for ntkrnlpa.exe
*** ERROR: Module load completed but symbols could not be loaded for ntkrnlpa.exe
BugCheck 4A, {82eb2482, 2, 0, 0}
Probably caused by : ntkrnlpa.exe ( nt+25d482 )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-
*** WARNING: Unable to verify timestamp for ntoskrnl.exe
*** ERROR: Module load completed but symbols could not be loaded for ntoskrnl.exe
Built by: 7600.16481.x86fre.win7_gdr.091207-1941
Debug session time: Wed Mar  3 18:45:18.864 2010 (GMT-5)
System Uptime: 0 days 2:36:39.018
*** WARNING: Unable to verify timestamp for ntoskrnl.exe
*** ERROR: Module load completed but symbols could not be loaded for ntoskrnl.exe
BugCheck 4A, {82e5e482, 2, 0, 0}
Probably caused by : ntoskrnl.exe ( nt+25d482 )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

kmpatra · 04 Mar 2010

Thank you for your answer...I will check all these and i will post again if needed,for further help.

Windows 7: irql_gt_zero_at_system_service

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