Can Someone Please Help Me?

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  1. Posts : 13,354
    Windows 7 Professional x64
       #11

    Try deleting the files, or even the whole minidump folder, and post the new ones when it crashes again.

    Also make sure it is configured to create a minidump. Yours should be set just like mine.

    Attachment 59619
      My Computer


  2. Posts : 44
    Windows 7 Ultimate
    Thread Starter
       #12

    How do you get to that windows in your picture above?
      My Computer


  3. Posts : 13,354
    Windows 7 Professional x64
       #13

    Start typing Advanced into the start menu and select View Advanced System Settings.
      My Computer


  4. Posts : 10
    Windows 7 Home Premium
       #14

    I had the same problem but I copied the file to the desktop and zipped it from there.
      My Computer


  5. Posts : 44
    Windows 7 Ultimate
    Thread Starter
       #15

    Okay here it is i think.

    let me know if it works

    thanks again everybody
      My Computer


  6. Posts : 13,354
    Windows 7 Professional x64
       #16

    It looks like you need to run a system files check. Open an elevated command prompt and enter sfc /scannow.

    Code:
    Microsoft (R) Windows Debugger Version 6.11.0001.404 AMD64
    Copyright (c) Microsoft Corporation. All rights reserved.
    
    
    Loading Dump File [C:\Users\Jonathan\Desktop\031310-28345-01.dmp]
    Mini Kernel Dump File: Only registers and stack trace are available
    
    Symbol search path is: SRV*c:\symbols*http://msdl.microsoft.com/download/symbols
    Executable search path is: 
    Windows 7 Kernel Version 7600 MP (2 procs) Free x64
    Product: WinNt, suite: TerminalServer SingleUserTS
    Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
    Machine Name:
    Kernel base = 0xfffff800`02a57000 PsLoadedModuleList = 0xfffff800`02c94e50
    Debug session time: Sat Mar 13 18:30:07.856 2010 (GMT-5)
    System Uptime: 1 days 6:15:04.025
    Loading Kernel Symbols
    ...............................................................
    ................................................................
    ...........................
    Loading User Symbols
    Loading unloaded module list
    ......
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck A, {fffffa8053dc22b0, 2, 0, fffff80002acb585}
    
    Probably caused by : CLASSPNP.SYS ( CLASSPNP!TransferPktComplete+1ce )
    
    Followup: MachineOwner
    ---------
    
    1: kd> !analyze -v
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    IRQL_NOT_LESS_OR_EQUAL (a)
    An attempt was made to access a pageable (or completely invalid) address at an
    interrupt request level (IRQL) that is too high.  This is usually
    caused by drivers using improper addresses.
    If a kernel debugger is available get the stack backtrace.
    Arguments:
    Arg1: fffffa8053dc22b0, memory referenced
    Arg2: 0000000000000002, IRQL
    Arg3: 0000000000000000, bitfield :
        bit 0 : value 0 = read operation, 1 = write operation
        bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status)
    Arg4: fffff80002acb585, address which referenced memory
    
    Debugging Details:
    ------------------
    
    
    READ_ADDRESS: GetPointerFromAddress: unable to read from fffff80002cff0e0
     fffffa8053dc22b0 
    
    CURRENT_IRQL:  2
    
    FAULTING_IP: 
    nt!IopfCompleteRequest+415
    fffff800`02acb585 f6067f          test    byte ptr [rsi],7Fh
    
    CUSTOMER_CRASH_COUNT:  1
    
    DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
    
    BUGCHECK_STR:  0xA
    
    PROCESS_NAME:  System
    
    TRAP_FRAME:  fffff88002f1b7e0 -- (.trap 0xfffff88002f1b7e0)
    NOTE: The trap frame does not contain all registers.
    Some register values may be zeroed or incorrect.
    rax=0000000000000002 rbx=0000000000000000 rcx=fffffa8001e55fe0
    rdx=fffffa800321d150 rsi=0000000000000000 rdi=0000000000000000
    rip=fffff80002acb585 rsp=fffff88002f1b970 rbp=0000000000000002
     r8=fffffa8001f9ab00  r9=0000000000e07c01 r10=0000000000000000
    r11=fffffa8002f8b870 r12=0000000000000000 r13=0000000000000000
    r14=0000000000000000 r15=0000000000000000
    iopl=0         nv up ei pl zr na po nc
    nt!IopfCompleteRequest+0x415:
    fffff800`02acb585 f6067f          test    byte ptr [rsi],7Fh ds:d48b:00000000`00000000=??
    Resetting default scope
    
    LAST_CONTROL_TRANSFER:  from fffff80002ac8469 to fffff80002ac8f00
    
    STACK_TEXT:  
    fffff880`02f1b698 fffff800`02ac8469 : 00000000`0000000a fffffa80`53dc22b0 00000000`00000002 00000000`00000000 : nt!KeBugCheckEx
    fffff880`02f1b6a0 fffff800`02ac70e0 : fffff6fc`4002ae18 00000000`00000002 fffffa80`034f4d20 fffffa80`01833401 : nt!KiBugCheckDispatch+0x69
    fffff880`02f1b7e0 fffff800`02acb585 : fffffa80`0321d48b 00000000`00000000 00000000`00000000 fffffa80`01833400 : nt!KiPageFault+0x260
    fffff880`02f1b970 fffff880`018018ee : 00000000`00e07c01 fffff880`00e07c01 00000000`00000040 00000000`00000000 : nt!IopfCompleteRequest+0x415
    fffff880`02f1ba50 fffff800`02acb516 : 00000000`00000000 00000000`00000001 00000000`00000299 fffff880`00e08507 : CLASSPNP!TransferPktComplete+0x1ce
    fffff880`02f1bad0 fffff880`010976cb : fffffa80`0170b010 fffffa80`015f0101 fffffa80`020667d0 00000000`00000000 : nt!IopfCompleteRequest+0x3a6
    fffff880`02f1bbb0 fffff880`010978d3 : fffff880`00000000 fffff880`000000f2 00000000`00000000 fffffa80`015e7060 : storport!RaidUnitCompleteRequest+0x1fb
    fffff880`02f1bc90 fffff800`02ad45dc : fffff880`009ea180 0000027a`00000000 fffffa80`015e7128 00000000`00000076 : storport!RaidpAdapterDpcRoutine+0x53
    fffff880`02f1bcd0 fffff800`02ad16fa : fffff880`009ea180 fffff880`009f4f40 00000000`00000000 fffff880`01097880 : nt!KiRetireDpcList+0x1bc
    fffff880`02f1bd80 00000000`00000000 : fffff880`02f1c000 fffff880`02f16000 fffff880`02f1bd40 00000000`00000000 : nt!KiIdleLoop+0x5a
    
    
    STACK_COMMAND:  kb
    
    FOLLOWUP_IP: 
    CLASSPNP!TransferPktComplete+1ce
    fffff880`018018ee 837c243002      cmp     dword ptr [rsp+30h],2
    
    SYMBOL_STACK_INDEX:  4
    
    SYMBOL_NAME:  CLASSPNP!TransferPktComplete+1ce
    
    FOLLOWUP_NAME:  MachineOwner
    
    MODULE_NAME: CLASSPNP
    
    IMAGE_NAME:  CLASSPNP.SYS
    
    DEBUG_FLR_IMAGE_TIMESTAMP:  4a5bc11e
    
    FAILURE_BUCKET_ID:  X64_0xA_CLASSPNP!TransferPktComplete+1ce
    
    BUCKET_ID:  X64_0xA_CLASSPNP!TransferPktComplete+1ce
    
    Followup: MachineOwner
    ---------
    Credit goes to my friend zigzag3143.
      My Computer


  7. Posts : 44
    Windows 7 Ultimate
    Thread Starter
       #17

    Here is the scan now results.

    What do i do now?
      My Computer


  8. Posts : 13,354
    Windows 7 Professional x64
       #18

    Well now we can hope the BSODs go away.
      My Computer


  9. Posts : 44
    Windows 7 Ultimate
    Thread Starter
       #19

    oh so by doing the scannow it should stop the BSOD? THANKS ALOT MAN!!!! I HOPE IT WORKS

    I WILL LET YOU KNOW
      My Computer


  10. Posts : 28,845
    Win 8 Release candidate 8400
       #20

    SWINSLETT said:
    oh so by doing the scannow it should stop the BSOD? THANKS ALOT MAN!!!! I HOPE IT WORKS

    I WILL LET YOU KNOW

    IT wont. IN the SFC it said you have corrupt files that it was unable to fix. To stop the BSOD's you are probably going to have to do a repair install.

    Let us know if you need help


    Ken
      My Computer


 
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