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Windows 7: Can Someone Please Help Me?

04 Mar 2010   #1

Windows 7 Ultimate
 
 
Can Someone Please Help Me?

I was told to switch from Vista to Windows 7 because my audio service was no longer working.

I purchased Windows 7 Ultimate through my school and now my speakers work fine BUT every time I boot the system it usually shows a BSOD with one of three messages

1) DRIVER IRQL NOT LESS OR EQUAL (most common)

2) clock interrupted server

3) secondary processor not allocated in time

I did a custom install of the OS and formatted so it was a clean install.

I have no idea what to do but i really need the screens to go away so i can do my school work.

I am not a computer expert so if someone can explain in simple terms that would be much appreciated. THANK YOU SO MUCH!

My System SpecsSystem Spec
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04 Mar 2010   #2

Windows 7 Professional x64
 
 

Welcome!

Please upload the dmp files created when your machine crashed: http://www.sevenforums.com/crash-loc...d-problem.html

Thanks,
~JK
My System SpecsSystem Spec
04 Mar 2010   #3
whs

Microsoft Community Contributor Award Recipient

Vista, Windows7, Mint Mate, Zorin, Windows 8
 
 

The most common cause of DRIVER IRQL NOT LESS OR EQUAL is a faulty device driver. Have a look in Device Manager whether any driver is flagged in yellow.
My System SpecsSystem Spec
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05 Mar 2010   #4

Windows 7 Ultimate
 
 

Where do I go to locate the dmp files? sorry I am not good at this stuff.

Thank you so much
My System SpecsSystem Spec
05 Mar 2010   #5

64-bit Windows 8.1 Pro
 
 

C:/windows/minidump zip up the .dmp file and attach it to your next post....
My System SpecsSystem Spec
06 Mar 2010   #6

Windows 7 Ultimate
 
 

I have never zipped a file before. I downloaded WinZip and tried to zip the file but it says it "read only"

Sorry i'm so dumb, i just have never done this stuff before
My System SpecsSystem Spec
06 Mar 2010   #7

Windows 7 Professional x64
 
 

Right-click on the files, and click send to compressed (zipped) folder.
My System SpecsSystem Spec
06 Mar 2010   #8

Windows 7 Ultimate
 
 

There is a lock icon on the Minidump folder and when i right click to compress folders it says "file not found or read only permission"
My System SpecsSystem Spec
08 Mar 2010   #9

Windows 7 Professional x64
 
 

Right-click on the mimidump folder and make sure the Read Only box is unchecked.

You may need to do that to the individual files inside too.
My System SpecsSystem Spec
08 Mar 2010   #10

Windows 7 Ultimate
 
 

I went to the properties under the minidump folder and unchecked the read only box then hit apply.

It still would not let me zip the file and has the message that says "not found or read only"

I'm sorry again for the trouble. thanks again for the help

is there another way to view the files or am i just doing something wrong. i tried numerous files
My System SpecsSystem Spec
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 Can Someone Please Help Me?





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