Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Another delightful BSOD


05 Mar 2010   #1

Windows 7
 
 
Another delightful BSOD

Hi

This morning I had 4 of these in a row. I did have 3 occurrences a few weeks back and followed your instructions to the letter which seems to have fixed it until today.

I have attached the first 2 dmp files which hopefully you will be able to look at for me and advise.

There is one other component that may be significant. On all occasions I have been running uTorrent when the BSOD occurred. There are a few threads about BSOd and uTorrent in this forum. One contributer suggested downloading files singly to try to determine if there is a specific file causing the problem - I have done this and stopped one large file and haven't had BSOD for 30 mins.

It could simply be coincidence of course.

I am running a Packard Bell PC with Windows 7 Home Premium 64bit.

Is there any other info that you need?

Many many thanks

George


My System SpecsSystem Spec
.

05 Mar 2010   #2

Windows 7 Professional x64
 
 

Both look like they were caused by your Realtek driver Rt64win7.sys.

I would recommend updating your network card drivers in Device Manager.

Here is the analysis:

Code:
Microsoft (R) Windows Debugger Version 6.11.0001.404 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Users\Jonathan\Desktop\030510-52899-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*c:\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is: 
Windows 7 Kernel Version 7600 MP (4 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
Machine Name:
Kernel base = 0xfffff800`02e1d000 PsLoadedModuleList = 0xfffff800`0305ae50
Debug session time: Fri Mar  5 05:49:49.254 2010 (GMT-5)
System Uptime: 0 days 1:37:04.470
Loading Kernel Symbols
...............................................................
................................................................
..........................................
Loading User Symbols
Loading unloaded module list
........
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck A, {8, 2, 0, fffff800033fc33e}

Unable to load image \SystemRoot\system32\DRIVERS\Rt64win7.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for Rt64win7.sys
*** ERROR: Module load completed but symbols could not be loaded for Rt64win7.sys
Probably caused by : Rt64win7.sys ( Rt64win7+10bb8 )

Followup: MachineOwner
---------

2: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

IRQL_NOT_LESS_OR_EQUAL (a)
An attempt was made to access a pageable (or completely invalid) address at an
interrupt request level (IRQL) that is too high.  This is usually
caused by drivers using improper addresses.
If a kernel debugger is available get the stack backtrace.
Arguments:
Arg1: 0000000000000008, memory referenced
Arg2: 0000000000000002, IRQL
Arg3: 0000000000000000, bitfield :
    bit 0 : value 0 = read operation, 1 = write operation
    bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status)
Arg4: fffff800033fc33e, address which referenced memory

Debugging Details:
------------------


READ_ADDRESS: GetPointerFromAddress: unable to read from fffff800030c50e0
 0000000000000008 

CURRENT_IRQL:  2

FAULTING_IP: 
hal!HalpDmaFreeMapRegisters+1a
fffff800`033fc33e 488b5a08        mov     rbx,qword ptr [rdx+8]

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

BUGCHECK_STR:  0xA

PROCESS_NAME:  System

TRAP_FRAME:  fffff880081e7800 -- (.trap 0xfffff880081e7800)
NOTE: The trap frame does not contain all registers.
Some register values may be zeroed or incorrect.
rax=fffff880081e7930 rbx=0000000000000000 rcx=fffffa8007685428
rdx=0000000000000000 rsi=0000000000000000 rdi=0000000000000000
rip=fffff800033fc33e rsp=fffff880081e7990 rbp=0000000000000700
 r8=fffff880081e7930  r9=fffff80003425c60 r10=0000000000000320
r11=0000000000000002 r12=0000000000000000 r13=0000000000000000
r14=0000000000000000 r15=0000000000000000
iopl=0         nv up ei pl nz ac po nc
hal!HalpDmaFreeMapRegisters+0x1a:
fffff800`033fc33e 488b5a08        mov     rbx,qword ptr [rdx+8] ds:00000000`00000008=????????????????
Resetting default scope

LAST_CONTROL_TRANSFER:  from fffff80002e8e469 to fffff80002e8ef00

STACK_TEXT:  
fffff880`081e76b8 fffff800`02e8e469 : 00000000`0000000a 00000000`00000008 00000000`00000002 00000000`00000000 : nt!KeBugCheckEx
fffff880`081e76c0 fffff800`02e8d0e0 : 00000000`0000002e 00000000`00000000 00000000`00000000 fffffa80`04ceba20 : nt!KiBugCheckDispatch+0x69
fffff880`081e7800 fffff800`033fc33e : fffffa80`045a3030 fffffa80`045a3030 fffffa80`077088d0 00000000`00000001 : nt!KiPageFault+0x260
fffff880`081e7990 fffff800`033feb82 : fffffa80`076853b0 00000000`00000000 fffffa80`076853b0 00000000`000005dd : hal!HalpDmaFreeMapRegisters+0x1a
fffff880`081e79c0 fffff800`033fe825 : fffffa80`076913c0 00000000`00000710 00000000`00000000 fffffa80`04ab46d0 : hal!IoFreeMapRegisters+0x62
fffff880`081e7a30 fffff880`016708a1 : fffffa80`04ab4600 fffffa80`04ab44d0 fffffa80`07688010 fffffa80`045a3030 : hal!HalPutScatterGatherList+0xd5
fffff880`081e7a90 fffff880`04e56bb8 : fffff800`03032501 fffffa80`07688010 00000000`00000000 fffff800`03032501 : ndis!NdisMFreeNetBufferSGList+0x31
fffff880`081e7ad0 fffff800`03032501 : fffffa80`07688010 00000000`00000000 fffff800`03032501 00000000`00000000 : Rt64win7+0x10bb8
fffff880`081e7ad8 fffffa80`07688010 : 00000000`00000000 fffff800`03032501 00000000`00000000 fffff880`081e7c00 : nt!ExpWorkerSwapinMutex+0x21
fffff880`081e7ae0 00000000`00000000 : fffff800`03032501 00000000`00000000 fffff880`081e7c00 00000000`00000001 : 0xfffffa80`07688010


STACK_COMMAND:  kb

FOLLOWUP_IP: 
Rt64win7+10bb8
fffff880`04e56bb8 ??              ???

SYMBOL_STACK_INDEX:  7

SYMBOL_NAME:  Rt64win7+10bb8

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: Rt64win7

IMAGE_NAME:  Rt64win7.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  49a65b0d

FAILURE_BUCKET_ID:  X64_0xA_Rt64win7+10bb8

BUCKET_ID:  X64_0xA_Rt64win7+10bb8

Followup: MachineOwner
---------
Good luck!

~JK
My System SpecsSystem Spec
05 Mar 2010   #3

Windows 7
 
 

Hi Jonathan

Thanks for your quick response. I thought I had updated the Realtek drivers after the last BSOD.

At the risk of pushing my luck -could you help me a bit more and tell me what exactly I should be looking for - the Realtek download site isn't very helpful.

Many thanks

George
My System SpecsSystem Spec
.


Reply

 Another delightful BSOD




Thread Tools



Similar help and support threads for2: Another delightful BSOD
Thread Forum
Blue Screen. How delightful... BSOD Help and Support

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 05:45 AM.
Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App
  

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33