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Windows 7: BSOD Window 7 64bit -

05 Mar 2010   #1

Window 7 Ultimate 64bit
 
 
BSOD Window 7 64bit -

I did run whocrashed software and i found ntoskrnl.exe causing problems.
I posted back in few months ago, about gaming got BSOD and found out that the Razer DeathAdder Driver issue was the causes of problems. So i decided to uninstall the driver, and it works fine. Today i got myself another mouse Roccat Kone. As usual it runs perfect without the driver. After i install the driver and restart, BSOD straightway right after a few sec in window. I updated most of my drivers. I guess it wasnt the mouse driver issue. I tested the Roccat Kone in my bro pc(Windows 7 64bit) it runs perfect with driver. Attached the dump file.

Pls pls look into it. I am really frustrated as the 2 gaming mouse is seriously wasted without the driver.

Thank

My System SpecsSystem Spec
.

05 Mar 2010   #2
Microsoft MVP

Windows 7 Ultimate - 64-bit | Windows 8 Pro - 64-bit
 
 

Quote   Quote: Originally Posted by kerryking View Post
I did run whocrashed software and i found ntoskrnl.exe causing problems.
I posted back in few months ago, about gaming got BSOD and found out that the Razer DeathAdder Driver issue was the causes of problems. So i decided to uninstall the driver, and it works fine. Today i got myself another mouse Roccat Kone. As usual it runs perfect without the driver. After i install the driver and restart, BSOD straightway right after a few sec in window. I updated most of my drivers. I guess it wasnt the mouse driver issue. I tested the Roccat Kone in my bro pc(Windows 7 64bit) it runs perfect with driver. Attached the dump file.

Pls pls look into it. I am really frustrated as the 2 gaming mouse is seriously wasted without the driver.

Thank
Hello Welcome to SF,

The Dump file is pointing to Kone.sys with description ROCCAT Kone Gaming Mouse Driver is a driver file from company ROCCAT Ltd belonging to product ROCCAT Kone Gaming Mouse. Check with them and make sure the Driver is compatiable with Windows 7 becasue the Driver is dated 2008.

Code:
 
PAGE_FAULT_BEYOND_END_OF_ALLOCATION (cd)
N bytes of memory was allocated and more than N bytes are being referenced.
This cannot be protected by try-except.
When possible, the guilty driver's name (Unicode string) is printed on
the bugcheck screen and saved in KiBugCheckDriver.
Arguments:
Arg1: fffff9801dd31000, memory referenced
Arg2: 0000000000000000, value 0 = read operation, 1 = write operation
Arg3: fffff80002a7dd05, if non-zero, the address which referenced memory.
Arg4: 0000000000000000, Mm internal code.
Debugging Details:
------------------

Could not read faulting driver name
READ_ADDRESS: GetPointerFromAddress: unable to read from fffff80002cbd0e0
 fffff9801dd31000 
FAULTING_IP: 
nt!memcpy+c5
fffff800`02a7dd05 488b440af0      mov     rax,qword ptr [rdx+rcx-10h]
MM_INTERNAL_CODE:  0
CUSTOMER_CRASH_COUNT:  1
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0xCD
PROCESS_NAME:  KoneHID.EXE
CURRENT_IRQL:  1
IRP_ADDRESS:  fffff9801bb54f3b
TRAP_FRAME:  fffff8800784a440 -- (.trap 0xfffff8800784a440)
NOTE: The trap frame does not contain all registers.
Some register values may be zeroed or incorrect.
rax=0000000000000000 rbx=0000000000000000 rcx=000000000018fb70
rdx=fffff9801dba14a0 rsi=0000000000000000 rdi=0000000000000000
rip=fffff80002a7dd05 rsp=fffff8800784a5d8 rbp=00000000a000000c
 r8=00000000000003e8  r9=0000000000000001 r10=d30d530000000000
r11=000000000018f790 r12=0000000000000000 r13=0000000000000000
r14=0000000000000000 r15=0000000000000000
iopl=0         nv up ei pl nz na pe nc
nt!memcpy+0xc5:
fffff800`02a7dd05 488b440af0      mov     rax,qword ptr [rdx+rcx-10h] ds:2600:fffff980`1dd31000=????????????????
Resetting default scope
LAST_CONTROL_TRANSFER:  from fffff80002b061e4 to fffff80002a86f00
STACK_TEXT:  
fffff880`0784a2d8 fffff800`02b061e4 : 00000000`00000050 fffff980`1dd31000 00000000`00000000 fffff880`0784a440 : nt!KeBugCheckEx
fffff880`0784a2e0 fffff800`02a84fee : 00000000`00000000 fffff980`1bb54ee0 00000000`00000000 00000000`00000000 : nt! ?? ::FNODOBFM::`string'+0x42907
fffff880`0784a440 fffff800`02a7dd05 : fffff800`02aa6543 00000000`00000000 fffff980`1bb54fb0 fffff980`02654ee0 : nt!KiPageFault+0x16e
fffff880`0784a5d8 fffff800`02aa6543 : 00000000`00000000 fffff980`1bb54fb0 fffff980`02654ee0 fffffa80`07e54010 : nt!memcpy+0xc5
fffff880`0784a5e0 fffff800`02a898cd : fffff980`1bb54fb3 fffff800`00000001 00000000`00000001 fffff880`00000005 : nt!IopCompleteRequest+0x5a3
fffff880`0784a6b0 fffff800`02f2619f : fffff980`1bb54ee0 00000000`00000000 fffffa80`06107000 00000000`00000000 : nt!IopfCompleteRequest+0x75d
fffff880`0784a790 fffff880`074c91eb : 00000000`00000400 00000000`00000001 00000000`00000000 fffffa80`06107010 : nt!IovCompleteRequest+0x19f
fffff880`0784a860 00000000`00000400 : 00000000`00000001 00000000`00000000 fffffa80`06107010 00000000`00000000 : Kone+0x21eb
fffff880`0784a868 00000000`00000001 : 00000000`00000000 fffffa80`06107010 00000000`00000000 00000000`00000000 : 0x400
fffff880`0784a870 00000000`00000000 : fffffa80`06107010 00000000`00000000 00000000`00000000 00000000`00000000 : 0x1

STACK_COMMAND:  kb
FOLLOWUP_IP: 
Kone+21eb
fffff880`074c91eb ??              ???
SYMBOL_STACK_INDEX:  7
SYMBOL_NAME:  Kone+21eb
FOLLOWUP_NAME:  MachineOwner
MODULE_NAME: Kone
IMAGE_NAME:  Kone.sys
DEBUG_FLR_IMAGE_TIMESTAMP:  4940b9b4
FAILURE_BUCKET_ID:  X64_0xCD_Kone+21eb
BUCKET_ID:  X64_0xCD_Kone+21eb
Hope this helps,
Captain
My System SpecsSystem Spec
05 Mar 2010   #3

Window 7 Ultimate 64bit
 
 

Hmm..i checked the driver it say support Win 7 64bit...Tested on the other machine similiar OS able to run the driver perfectly.

Update : ok i tested the latest driver downloaded Roccat site. Same things happen..BSOD
My System SpecsSystem Spec
.


06 Mar 2010   #4

Window 7 Ultimate 64bit
 
 

any help?
My System SpecsSystem Spec
06 Mar 2010   #5
Microsoft MVP

Windows 7 Ultimate - 64-bit | Windows 8 Pro - 64-bit
 
 

Quote   Quote: Originally Posted by kerryking View Post
Hmm..i checked the driver it say support Win 7 64bit...Tested on the other machine similiar OS able to run the driver perfectly.

Update : ok i tested the latest driver downloaded Roccat site. Same things happen..BSOD
Maybe its the port that your connecting to has a problem did you try with different port ??

- Captain
My System SpecsSystem Spec
07 Mar 2010   #6

Window 7 Ultimate 64bit
 
 

i did try swap a few usb port around..still bsod..
My System SpecsSystem Spec
08 Mar 2010   #7

Window 7 Ultimate 64bit
 
 

Anybody facing such similiar issue?
My System SpecsSystem Spec
10 Mar 2010   #8

Window 7 Ultimate 64bit
 
 

Bump!
My System SpecsSystem Spec
10 Mar 2010   #9

 
 

I'm seeing these BSOD's pointing to problems with some .sys files.

Run an elevated command prompt and use the following command. sfc /scannow.
My System SpecsSystem Spec
10 Mar 2010   #10

Window 7 Ultimate 64bit
 
 

Ok i run the sfc..seems like no issue
"Window Resource Protection did not find any integrity violation"
My System SpecsSystem Spec
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 BSOD Window 7 64bit -





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