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Windows 7: Help!Windows keeps freezing!

05 Mar 2010   #1

Windows 7 64 bit
Help!Windows keeps freezing!

Help! lately my laptop keeps freezing and I have to force a restart, sometimes when it does it my mouse pointer still moves but that is all it does, it did it five times today, I tried to clean up system with tuneup utilities and did the defrag and all but it still freezes up. I tried two different restores but here is what I get-
Attachment 58772 I have not recently installed anything so I am pretty much clueless as to what it may be, right now I am haveing Kaspersky do a comeplete system scan. Any advice would help thanks.

My System SpecsSystem Spec
05 Mar 2010   #2

Windows 7 Professional x64

Try checking the event viewer under Windows logs>application logs for any errors.

You may also try a selective startup: Run Selective Startup using System Configuration

If the selective startup works, we can work on figuring out which service is causing the freeze.
My System SpecsSystem Spec

 Help!Windows keeps freezing!

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