Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.



Windows 7: BSOD Out of the Blue

05 Mar 2010   #1

Windows 7 Premium x64
 
 
BSOD Out of the Blue

Random and just started. Went out of town for a week. Came home and boom. BSOD. Crash program says hardware, but how do I narrow it down to WHAT hardware?

Minidumps below

My System SpecsSystem Spec
.

05 Mar 2010   #2

windows 7 64 bit premium
 
 

yea this can jst happen ,,then it could go away as quick as it cam, I had alot blue scree death on my vista ,windows 7 has bee na dream so far.
What i done was restore to a time before i done any major changes ,so if you changed something go back maybe a lil before then using system restore.
Or if that fails try a factory restore /Clean install from disk
My System SpecsSystem Spec
05 Mar 2010   #3

Windows 7 Professional x64
 
 

I'm guessing either your memory or hard drive is causing the issue.

Download a copy of Memtest86 and burn the ISO to a CD using ImgBurn. Boot from the CD, and run at least 5 passes.

Also, see this page: Hard Drive Diagnostics Tools and Utilities (Storage) - TACKtech Corp.

Download the appropriate tools for your hard drive and run a test.
My System SpecsSystem Spec
.


05 Mar 2010   #4

Windows 7 Premium x64
 
 

Thanks I'll try the MemTest. I'm running a 64-bit system, does that matter?
My System SpecsSystem Spec
06 Mar 2010   #5

Windows 7 Professional x64
 
 

Yes, it does matter. Download the version that support 4 GB or more of RAM.
My System SpecsSystem Spec
08 Mar 2010   #6

Windows 7 Premium x64
 
 

OK, so I ran the memory test and it passed, could someone please check my minidumps and tell me what they see
My System SpecsSystem Spec
08 Mar 2010   #7

Windows 7 Professional x64
 
 

This is what I see:

Code:
Microsoft (R) Windows Debugger Version 6.11.0001.404 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Users\Jonathan\Desktop\030210-39468-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*c:\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is: 
Windows 7 Kernel Version 7600 MP (2 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
Machine Name:
Kernel base = 0xfffff800`0845a000 PsLoadedModuleList = 0xfffff800`08697e50
Debug session time: Tue Mar  2 18:24:15.508 2010 (GMT-5)
System Uptime: 0 days 3:45:58.568
Loading Kernel Symbols
...............................................................
................................................................
.................................
Loading User Symbols
Loading unloaded module list
.......
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 124, {0, fffffa8004fbb038, b6000000, 181}

Probably caused by : hardware

Followup: MachineOwner
---------

1: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

WHEA_UNCORRECTABLE_ERROR (124)
A fatal hardware error has occurred. Parameter 1 identifies the type of error
source that reported the error. Parameter 2 holds the address of the
WHEA_ERROR_RECORD structure that describes the error conditon.
Arguments:
Arg1: 0000000000000000, Machine Check Exception
Arg2: fffffa8004fbb038, Address of the WHEA_ERROR_RECORD structure.
Arg3: 00000000b6000000, High order 32-bits of the MCi_STATUS value.
Arg4: 0000000000000181, Low order 32-bits of the MCi_STATUS value.

Debugging Details:
------------------


BUGCHECK_STR:  0x124_AuthenticAMD

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

PROCESS_NAME:  System

CURRENT_IRQL:  f

STACK_TEXT:  
fffff880`009efa08 fffff800`08423903 : 00000000`00000124 00000000`00000000 fffffa80`04fbb038 00000000`b6000000 : nt!KeBugCheckEx
fffff880`009efa10 fffff800`085e0513 : 00000000`00000001 fffffa80`04fbbea0 00000000`00000000 fffffa80`04fbbef0 : hal!HalBugCheckSystem+0x1e3
fffff880`009efa50 fffff800`084235c8 : 00000000`00000728 fffffa80`04fbbea0 fffff880`009efdb0 00000000`00000000 : nt!WheaReportHwError+0x263
fffff880`009efab0 fffff800`08422f1a : fffffa80`04fbbea0 fffff880`009efdb0 fffffa80`04fbbea0 00000000`00000000 : hal!HalpMcaReportError+0x4c
fffff880`009efc00 fffff800`08416e8f : fffffa80`0745c478 00000000`00000001 fffff880`009efe30 00000000`00000000 : hal!HalpMceHandler+0x9e
fffff880`009efc40 fffff800`084ca7ac : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : hal!HalHandleMcheck+0x47
fffff880`009efc70 fffff800`084ca613 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KxMcheckAbort+0x6c
fffff880`009efdb0 fffff800`084d5b62 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiMcheckAbort+0x153
fffff880`02f1b560 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiTimerWaitTest+0x222


STACK_COMMAND:  kb

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: hardware

IMAGE_NAME:  hardware

DEBUG_FLR_IMAGE_TIMESTAMP:  0

FAILURE_BUCKET_ID:  X64_0x124_AuthenticAMD_PROCESSOR_CACHE

BUCKET_ID:  X64_0x124_AuthenticAMD_PROCESSOR_CACHE

Followup: MachineOwner
---------
Often RAM or hard drive are the issues, but not always.

Try testing your hard disk first.
My System SpecsSystem Spec
08 Mar 2010   #8

Windows 7 Premium x64
 
 

Thanks Jonathan
My System SpecsSystem Spec
13 Mar 2010   #9

Windows 7 Premium x64
 
 

Turned out to be the motherboard, If anyone was interested.
My System SpecsSystem Spec
Reply

 BSOD Out of the Blue





Thread Tools



Similar help and support threads for2: BSOD Out of the Blue
Thread Forum
two BSOD's out of the blue, one of which 0000003B BSOD Help and Support
BSOD Out of the blue BSOD Help and Support
BSOD without the Blue Screen BSOD Help and Support
Out of the blue BSOD 0xF4 BSOD Help and Support
BSOD's out of the blue... BSOD Help and Support
Blue Screen BSOD BSOD Help and Support
BSOD / Blue screen while using ICS BSOD Help and Support

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 03:28 PM.
Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App
  

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33