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Windows 7: Can't Open MiniDump File

06 Mar 2010   #1
cgrim29588

Windows 7 Home Premium 64 Bit
 
 
Can't Open MiniDump File

I downloaded Debugging Tools For Windows (x86) and when I try to open a minidump file I get:

Quote:
Microsoft (R) Windows Debugger Version 6.9.003.113 x86
Copyright (c) Microsoft Corporation. All rights reserved

CommandLine: "C:\Users\Casey\Desktop\030610-32796-01.dmp"
Cannot execute "C:\Users\Casey\Desktop\030610-32796-01.dmp" 'Win32 error 0n5 "Access is denied"
Please help!


My System SpecsSystem Spec
.

06 Mar 2010   #2
Capt.Jack Sparrow

Windows 7 Ultimate - 64-bit | Windows 8 Pro - 64-bit
 
 

Quote   Quote: Originally Posted by cgrim29588 View Post
I downloaded Debugging Tools For Windows (x86) and when I try to open a minidump file I get:

Quote:
Microsoft (R) Windows Debugger Version 6.9.003.113 x86
Copyright (c) Microsoft Corporation. All rights reserved

CommandLine: "C:\Users\Casey\Desktop\030610-32796-01.dmp"
Cannot execute "C:\Users\Casey\Desktop\030610-32796-01.dmp" 'Win32 error 0n5 "Access is denied"
Please help!
Hello Welcome to SF,

Follow this link and Take Ownership of the files Take Ownership Shortcut if you having problems in running the analysis post us the Dump files we will be happy to help

Good Luck,
Captain
My System SpecsSystem Spec
07 Mar 2010   #3
cgrim29588

Windows 7 Home Premium 64 Bit
 
 

Thanks I'll try that! I'm trying to open the mini dump from the issue I was having in the following post: http://www.sevenforums.com/crashes-debugging/69047-unexpected-crash.html

Edit: I tired what you suggested and I still get the same message and I'm the only one that uses the computer
My System SpecsSystem Spec
.


07 Mar 2010   #4
cgrim29588

Windows 7 Home Premium 64 Bit
 
 

Bump!
My System SpecsSystem Spec
07 Mar 2010   #5
usasma
Microsoft MVP

 
 

Follow the steps at this link to read the memory dump files: WinDbg Analysis Report
It's a long procedure, but just follow it step-by-step and it'll work for you.
My System SpecsSystem Spec
07 Mar 2010   #6
cgrim29588

Windows 7 Home Premium 64 Bit
 
 

I'm downloading Debugging Tools for Windows, but it says I have 2 hours, 5 minutes remaining.
My System SpecsSystem Spec
07 Mar 2010   #7
jcgriff2

Windows 7 - Vista
 
 

Boot into SAFEMODE with Networking, download the Debugging tools for Windows and save the installation file to your documents folder. Re-boot back into normal Windows and install it.

jcgriff2

.
My System SpecsSystem Spec
07 Mar 2010   #8
cgrim29588

Windows 7 Home Premium 64 Bit
 
 

I tried opening the minidump using Debugging Tools for Windows and all that happens is:

Quote:
Microsoft (R) Windows Debugger Version 6.12.0002.633 X86
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Users\Casey\Desktop\030610-32796-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*c:\symbols*Symbol information
Executable search path is:
Unable to load image \SystemRoot\system32\ntoskrnl.exe, Win32 error 0n2
*** WARNING: Unable to verify timestamp for ntoskrnl.exe
*** ERROR: Module load completed but symbols could not be loaded for ntoskrnl.exe
Windows 7 Kernel Version 7600 UP Free x86 compatible
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 7600.16481.x86fre.win7_gdr.091207-1941
Machine Name:
Kernel base = 0x82847000 PsLoadedModuleList = 0x82986570
Debug session time: Sat Mar 6 17:14:56.896 2010 (UTC - 5:00)
System Uptime: 0 days 0:42:23.927
Unable to load image \SystemRoot\system32\ntoskrnl.exe, Win32 error 0n2
*** WARNING: Unable to verify timestamp for ntoskrnl.exe
*** ERROR: Module load completed but symbols could not be loaded for ntoskrnl.exe
Loading Kernel Symbols
...............................................................
................................................................
...............................
Loading User Symbols
Loading unloaded module list
.....
kd> .reload
Unable to load image \SystemRoot\system32\ntoskrnl.exe, Win32 error 0n2
*** WARNING: Unable to verify timestamp for ntoskrnl.exe
*** ERROR: Module load completed but symbols could not be loaded for ntoskrnl.exe
Loading Kernel Symbols
...............................................................
................................................................
...............................
Loading User Symbols
Loading unloaded module list
My System SpecsSystem Spec
08 Mar 2010   #9
cgrim29588

Windows 7 Home Premium 64 Bit
 
 

Bump!
My System SpecsSystem Spec
08 Mar 2010   #10
cgrim29588

Windows 7 Home Premium 64 Bit
 
 

Bump!
My System SpecsSystem Spec
Reply

 Can't Open MiniDump File




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