Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.

Windows 7: Bluescreen restarts

08 Mar 2010   #1
Microsoft MVP

Bluescreen restarts

Getting a random Bluescreen restart on Windows 7 fresh install to Dell Latitude C540/c640. Zipped bugcheck attached:

My System SpecsSystem Spec

08 Mar 2010   #2


Ati drivers - Update them.
My System SpecsSystem Spec
08 Mar 2010   #3
Microsoft MVP


The ATI page for Mobility Radeon 7500 refers to Dell only.

When we install driver from Dell, it bluescreens and restarts possibly when timed out for sleep. We had updated driver in first place to get Sleep since Windows 7 stock driver won't sleep.

However, I had originallly only installed it in XP SP3 compatibility mode, so now have reinstalled it in XP SP2 mode (the only viable XP compat mode I've found previously) so maybe that will fix it? We'll have to see.

Thanks. Any other ideas are much appreciated.

My System SpecsSystem Spec

08 Mar 2010   #4

Win 8 Release candidate 8400


It may not be the driver but the control panel. try only loading the driver.

My System SpecsSystem Spec
08 Mar 2010   #5


Quote   Quote: Originally Posted by gregrocker View Post

Thanks, Carl. Any other ideas are much appreciated.

Who is Carl.

My System SpecsSystem Spec
08 Mar 2010   #6
Microsoft MVP


Sorry not so good with first names. I wanna call ZigZag Ken, but better not.

Yes, we only installed driver. Now in XP SP2 mode (overwrote zip file with "Yes to all") it still bluescreens when timing out to Sleep.

If we're not going to get Sleep then I should roll it back to Windows 7 provided Standard VGA driver which gives same resolutions? We only installed ATI/Dell driver to get sleep.
My System SpecsSystem Spec

 Bluescreen restarts

Thread Tools

Similar help and support threads for2: Bluescreen restarts
Thread Forum
Solved random restarts --> "Problem Event Name: BlueScreen Locale ID: 1038" BSOD Help and Support
Solved BlueScreen playing MMO's. Screen Goes Black, Restarts and Stays Black BSOD Help and Support
When a bluescreen isnt a bluescreen Performance & Maintenance
System crashes and appears Bluescreen and system restarts :( BSOD Help and Support
Restarts BSOD Help and Support
Bluescreen Restarts BSOD Help and Support

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 09:21 PM.
Twitter Facebook Google+

Windows 7 Forums

Seven Forums Android App Seven Forums IOS App

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33