Windows 7: BSOD, one dump file included

dancodan · 08 Mar 2010

Hi all,

I was playing LAN in my appartment when I suddenly BSODed.
Is there anyone who could make out why from the dump file ?

My specs are:
i7 intel.
Win 7 64
8 Bg Ram
Geforce 850

zigzag3143 · 08 Mar 2010

Quote: Originally Posted by dancodan

Hi all,

I was playing LAN in my appartment when I suddenly BSODed.
Is there anyone who could make out why from the dump file ?

My specs are:
i7 intel.
Win 7 64
8 Bg Ram
Geforce 850

Yes

Hi and welcome

You seem to have two problems. One old drivers.

These need to be updated

Code:

secdrv.SYS        fffff880`07f41000    fffff880`07f4c000    0x0000b000    0x4508052e    9/13/2006 8:18:38 AM                        
LVUSBS64.sys        fffff880`04c6c000    fffff880`04c78900    0x0000c900    0x45ee07ec    3/6/2007 7:31:40 PM                        
Rtnic64.sys        fffff880`047e7000    fffff880`047f9000    0x00012000    0x48401957    5/30/2008 10:12:23 AM

Code:

Microsoft (R) Windows Debugger Version 6.11.0001.404 X86
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Users\K\Desktop\022010-20451-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*d:\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is: 
Windows 7 Kernel Version 7600 MP (8 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
Machine Name:
Kernel base = 0xfffff800`02c0d000 PsLoadedModuleList = 0xfffff800`02e4ae50
Debug session time: Sat Feb 20 13:01:19.990 2010 (GMT-5)
System Uptime: 0 days 3:08:51.004
Loading Kernel Symbols
...............................................................
................................................................
.............................
Loading User Symbols
Loading unloaded module list
......
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck F4, {3, fffffa8009492b30, fffffa8009492e10, fffff80002f87240}

Probably caused by : csrss.exe

Followup: MachineOwner
---------

3: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

CRITICAL_OBJECT_TERMINATION (f4)
A process or thread crucial to system operation has unexpectedly exited or been
terminated.
Several processes and threads are necessary for the operation of the
system; when they are terminated (for any reason), the system can no
longer function.
Arguments:
Arg1: 0000000000000003, Process
Arg2: fffffa8009492b30, Terminating object
Arg3: fffffa8009492e10, Process image file name
Arg4: fffff80002f87240, Explanatory message (ascii)

Debugging Details:
------------------


PROCESS_OBJECT: fffffa8009492b30

IMAGE_NAME:  csrss.exe

DEBUG_FLR_IMAGE_TIMESTAMP:  0

MODULE_NAME: csrss

FAULTING_MODULE: 0000000000000000 

PROCESS_NAME:  csrss.exe

EXCEPTION_CODE: (NTSTATUS) 0xc0000006 - The instruction at 0x%p referenced memory at 0x%p. The required data was not placed into memory because of an I/O error status of 0x%x.

BUGCHECK_STR:  0xF4_IOERR

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

CURRENT_IRQL:  0

STACK_TEXT:  
fffff880`03ffc0e8 fffff800`0300a142 : 00000000`000000f4 00000000`00000003 fffffa80`09492b30 fffffa80`09492e10 : nt!KeBugCheckEx
fffff880`03ffc0f0 fffff800`02fb6269 : ffffffff`ffffffff fffffa80`0a0ea970 fffffa80`09492b30 fffffa80`09492b30 : nt!PspCatchCriticalBreak+0x92
fffff880`03ffc130 fffff800`02f3ac74 : ffffffff`ffffffff 00000000`00000001 fffffa80`09492b30 fffff6fb`00000008 : nt! ?? ::NNGAKEGL::`string'+0x17a06
fffff880`03ffc180 fffff800`02c7e153 : fffffa80`09492b30 fffff800`c0000006 fffffa80`0a0ea970 fffff880`03ffcb78 : nt!NtTerminateProcess+0xf4
fffff880`03ffc200 fffff800`02c7a6f0 : fffff800`02cbeada fffff880`03ffcb78 fffff880`03ffc8d0 fffff880`03ffcc20 : nt!KiSystemServiceCopyEnd+0x13
fffff880`03ffc398 fffff800`02cbeada : fffff880`03ffcb78 fffff880`03ffc8d0 fffff880`03ffcc20 00000000`00d916d0 : nt!KiServiceLinkage
fffff880`03ffc3a0 fffff800`02c7e542 : fffff880`03ffcb78 00000000`000116e4 fffff880`03ffcc20 00000000`00d911a8 : nt! ?? ::FNODOBFM::`string'+0x4619d
fffff880`03ffca40 fffff800`02c7d0ba : 00000000`00000000 00000000`000116e4 00000000`00000001 00000000`7761f738 : nt!KiExceptionDispatch+0xc2
fffff880`03ffcc20 00000000`7753548f : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiPageFault+0x23a
00000000`00d910f0 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x7753548f


STACK_COMMAND:  kb

FOLLOWUP_NAME:  MachineOwner

FAILURE_BUCKET_ID:  X64_0xF4_IOERR_IMAGE_csrss.exe

BUCKET_ID:  X64_0xF4_IOERR_IMAGE_csrss.exe

Followup: MachineOwner
---------

Two you need to run a system file check as the files indicated are win 7 files

to do so type cmd in search>right click and run as admin>>sfc /scannow

let us know the results

Ken

dancodan · 10 Mar 2010

Hey,

Thanks for the fast reply.

I did a scannow check and didnt find anything (Swedish copy n paste below saying roughly Scanning of the system started, Verification status 100%
No integrity "flaws" found)

C:\Windows\system32>sfc /scannow
Skanning av systemet påbörjas. D
Verifieringsfasen av systemgenom
Verifieringsförlopp: 100 %.
Inga integritetsbrott hittades.

I searched for the three files that needed to be updated, as you said.

1. secdrv.SYS:
I had no luck with this one, I found out that it was a Macrovision file, and I constantly got forwarded to Rovi - Digital Entertainment Technology Leader - Digital Content Management and Discovery
This site wanted me to subscribe to give me any information at all, and I couldnt get any hits when searching for drivers. Didn't appear to be a legit site, so I left it alone.

LVUSBS64.sys:
This one was easy, after some googeling I found out that it was a logitech driver. And since Logitech has an autodetect feature for drivers on their support site I had no problems in downloading the correct one.

Rtnic64.sys:
I am pretty sure that this is the one causing it all. Since I only have problems when I am playing LAN.
I have tried multiple times to update the realtek drivers for my integrated network card but failed.
This is the information I got
Copyright Information Copyright (C) 2003-2008 Realtek Semiconductor Corporation
Product Name Realtek 10/100 NIC Family all in one NDIS Driver
Product Version 6,109,0530,2008
Vendor's Name Realtek Semiconductor Corporation
I downloaded the Win 7 (32/64) auto installation program from Realtek and installed it. But I am sure that was the one I had before, cause I downloaded it just a month ago, and it's released 2009.

Do you know any known issues with realtek network drivers, and do you know if I can remove this macrovision in any way ?

Windows 7: BSOD, one dump file included

BSOD, one dump file included problems?