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Windows 7: BSOD - Cause: ? - 4 different minidumps included

08 Mar 2010   #1

WIndows 7 x64 RTM
BSOD - Cause: ? - 4 different minidumps included


first of all, yes i've read about the other bsod threads, but non of their minidumps was the same as mine, so i decided to open a new thread.

I bought this PC on thursday and have had problems with it ever since. After installing windows i got bluescreens every few minutes, running different applications (like ie or firefox) or none at all, at startup, at shut down, never in saved mode, though.
I installed windows debugging tools to analyse the minidumps or memory dumps and google its contents and try to fix it in the last 5 days.

Ive had loads of different bluescreens, here are the ones i remember:

1. System_service_exception

0x000003B or 0x0000007E

2. dxgmm1.sys
3. ntfs.sys
4. cage_manager
5. amdppm.sys
6. tcpip.sys
7. memory.dmp always showed me the problem was cdd.dll

I might have fixed some of them or cause different bluscreens by doing:

- reinstall windows --> 3. time reinstalling bluscreen allready at first windows start
- install updates
- install no updates
- latest drivers for mainboard, audio, display, chipset, lan, usb, raid.
- windows drivers
- different drivers (like catalyst 10.1, 10.2, earlier)
- additionally install directX
- sfc /scannow
- chkdsk /r
- windows recovery
and much more

!! only improvement: after installing a codec pack by shark007 ( - Windows 7 Codecs - WMP12 Codecs) i only get crashes when playing games! thats pretty good but what caused it? something to do with directX maybe? i want to play games though, so i need to really fix it.

What i need is someone that can really read the minidumps, since some parameters are always the same:

LAST_CONTROL_TRANSFER: from fffff800031a4df0 to fffff80002e8efb4

fffff880`07166b50 fffff800`031a4df0 : fffff880`00000000 00000000`00000001 fffffa80`039e3500 ff7ffa80`03ba4ba8 : nt!KeSetEvent+0x124
fffff880`07166bc0 fffff800`02e8a153 : fffffa80`03c96b60 fffffa80`04d3e280 00000000`00000000 fffffa80`03ba4ba0 : nt!NtSetEvent+0x90
fffff880`07166c20 00000000`7723ff9a : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSystemServiceCopyEnd+0x13
00000000`031efa48 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x7723ff9a

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I really appreciate any help since i tried all i could and im pretty desperate right now.

Hardware failure is possible, but since i got it working for the desktop for now and i was able to play for like an hour yesterday im not sure it is the new hardware. i cant say what hardware it might be anyway.

My System SpecsSystem Spec
08 Mar 2010   #2

WIndows 7 x64 RTM

ok i read about driver verifier on this forum and did that. the last few bluescreens all say it was the dxgmms1.sys problem, which points to directx if im not mistaken:

*** WARNING: Unable to verify timestamp for dxgkrnl.sys
*** ERROR: Module load completed but symbols could not be loaded for dxgkrnl.sys
Probably caused by : dxgmms1.sys ( dxgmms1!VidMmDestroyAllocation+14 )

but i got the latest version installed, latest graphic drivers, too. so whats the problem?
My System SpecsSystem Spec
08 Mar 2010   #3

Win7 Ultimate X64

Havent read your dumps but if the driver verified dumps are pointing at dxgmms as you quoted and they are the latest updated versions already then i would try removing totally and reinstalling a fresh copy
My System SpecsSystem Spec
08 Mar 2010   #4

WIndows 7 x64 RTM

Hey Pauly,

thanks for the answer. Unfortunatly, i have allready installed windows 3 times as mentioned above, the 3. time it even crashed at the very first login screen. It must have something to do with the hardware. Thats why i need someone to take a look at my minidumps.
My System SpecsSystem Spec

 BSOD - Cause: ? - 4 different minidumps included

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