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Windows 7: Video hardware error

08 Mar 2010   #1
jswan

Windows 7 Ultimate
 
 
Video hardware error

Im running windows 7 ultimate 64bit and am having trouble with it crashing. I'm usually just browsing through files or on the internet and it will lock up requiring a hard shutdown. I checked my crash logs and it says:

Source
Windows

Summary
Video hardware error

Date
2/‎19/‎2010 8:47 PM

Status
Not reported

Description
A problem with your video hardware caused Windows to stop working correctly.

Problem signature
Problem Event Name: LiveKernelEvent
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 1033

Files that help describe the problem
WD-20091106-1434.dmp
sysdata.xml
WERInternalMetadata.xml

Extra information about the problem
BCCode: 117
BCP1: FFFFFA80070B64E0
BCP2: FFFFF88004913220
BCP3: 0000000000000000
BCP4: 0000000000000000
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1




I have reinstalled my video cards drivers and even rolled back to other versions but still have this problem. any suggestions?

Thanks,
Joshua


My System SpecsSystem Spec
.

11 Mar 2010   #2
usasma
Microsoft MVP

 
 

The STOP 0x117 error is similar to the STOP 0x116 error - and you use similar methods to troubleshoot it ( http://www.sevenforums.com/crashes-d...tml#post280172 )

Unplug the system, open the case and check to ensure that the coolers are clear of lint/hairballs.
Plug the system in to check that all the fans are working (KEEP HANDS OUT OF THE CASE!!!)
Remove the current video drivers, download the latest drivers from Drivers - Download NVIDIA Drivers and install them.

If this still doesn't help, then try another video card.

Good luck!
My System SpecsSystem Spec
Reply

 Video hardware error




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