Video hardware error


  1. jswan
    Posts : 1
    Windows 7 Ultimate
       New #1

    Video hardware error


    Im running windows 7 ultimate 64bit and am having trouble with it crashing. I'm usually just browsing through files or on the internet and it will lock up requiring a hard shutdown. I checked my crash logs and it says:

    Source
    Windows

    Summary
    Video hardware error

    Date
    2/‎19/‎2010 8:47 PM

    Status
    Not reported

    Description
    A problem with your video hardware caused Windows to stop working correctly.

    Problem signature
    Problem Event Name: LiveKernelEvent
    OS Version: 6.1.7600.2.0.0.256.1
    Locale ID: 1033

    Files that help describe the problem
    WD-20091106-1434.dmp
    sysdata.xml
    WERInternalMetadata.xml

    Extra information about the problem
    BCCode: 117
    BCP1: FFFFFA80070B64E0
    BCP2: FFFFF88004913220
    BCP3: 0000000000000000
    BCP4: 0000000000000000
    OS Version: 6_1_7600
    Service Pack: 0_0
    Product: 256_1




    I have reinstalled my video cards drivers and even rolled back to other versions but still have this problem. any suggestions?

    Thanks,
    Joshua
      My Computer
    Quote Quote

  3. usasma
    Posts : 5,705
    Win7 x64 + x86
       New #2

    The STOP 0x117 error is similar to the STOP 0x116 error - and you use similar methods to troubleshoot it ( https://www.sevenforums.com/crashes-d...tml#post280172 )

    Unplug the system, open the case and check to ensure that the coolers are clear of lint/hairballs.
    Plug the system in to check that all the fans are working (KEEP HANDS OUT OF THE CASE!!!)
    Remove the current video drivers, download the latest drivers from Drivers - Download NVIDIA Drivers and install them.

    If this still doesn't help, then try another video card.

    Good luck!
      My Computer
    Quote Quote

 

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