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Windows 7: System freezes when on mobile broadband internet


09 Mar 2010   #1

Windows 7 Home Premium
 
 
System freezes when on mobile broadband internet

Hi all,
I recently got a Compaq Presario CQ41 Notebook PC with Windows 7 Home Premium. I have used a mobile broadband stick for online access for over a year on my old XP (and later Vista) Dell, but since I got my new computer it is not going so well. The computer seems to go fine online on various wireless networks, but when I go home and plug in my mobile broadband stick, I go on the net for a bit and after anywhere between 2 and 30minutes suddenly the whole system freezes and I have to force shutdown. It seems to make no difference whether I am on Opera, Explorer or Mozilla.
Does anyone know what I can do about this? Or what is going on?
Thanks (in advance) for your help.


My System SpecsSystem Spec
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11 Mar 2010   #2
Microsoft MVP

 
 

Make, model and carrier for the USB stick?
Do you have Windows 7 compatible drivers for it?
Is your Windows 7 32 or 64 bit?
My System SpecsSystem Spec
12 Mar 2010   #3

Windows 7 Home Premium
 
 

It was a dodo stick, but nevermind! I combed through the other threads to discover that there is some issue with AVG and mobile broadband. I have uninstalled AVG and its working fine. Not entirely sure what to replace AVG with however. Thanks for your help.
My System SpecsSystem Spec
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12 Mar 2010   #4
Microsoft MVP

 
 

Some suggestions that I've made: Free AntiVirus
My System SpecsSystem Spec
13 Mar 2010   #5

Windows 7 Home Premium
 
 

THANKS!
My System SpecsSystem Spec
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 System freezes when on mobile broadband internet




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