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Windows 7: Computer suddenly shuts off

09 Mar 2010   #1

Windows 7
 
 
Computer suddenly shuts off

Hey guys,

I have a serious problem. I bought a new computer lately, it is superb but it has one error. Everytime i start my computer it shuts off after an undifined amount of time. It doesn't cleanly shuts down windows or something it just roughly shuts off. I did run a memory check, i build in another cooler for my processor and it didn't change anything. Sometimes it happens when i'm gaming, sometimes it happens when i don't do anything so it is a hard problem to analyse. When i am in safe mode it doesn't shut off.

These are my specs:

Amd Athlon 64 X2 dual core 6000+
2 GB memory
450W power source
Asus 8800GS graphic card

I hope you can help me!

Greetz Oliver


My System SpecsSystem Spec
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09 Mar 2010   #2

Vista Business x64
 
 

I would make sure your drivers are up to date and try a system restore if you have a restore point. Also, you might be able to find our more about whats causing it by looking at the event manager for dump files. Otherwise if its not a big hastle for ya i would consider a reinstall.
My System SpecsSystem Spec
09 Mar 2010   #3

 
 

Before going the nuclear route of reinstalling, I would try scanning for viruses. There are some out there that do exactly what you are describing.

Try Malwarebytes and or ComboFix, which are free to use and have served me well.

If that doesn't do it, or they don't detect anything, then try removing a stick of RAM and see if that helps. If it's still doing it, replace it and remove the other stick. If the problem goes away, you either have a bad RAM slot or bad RAM stick.

If you are still having problems after that, and the logs do not reveal anything, I would seriously look at contacting your manufacturer and get a new one because likely the MOBO is bad.
My System SpecsSystem Spec
.


10 Mar 2010   #4

Windows 7
 
 

Thanks Guys,

Somehow my problem solved itself. I think in the end it was a power source problem. But i disconnected a DVD player and now it works fine but tnx for your reply's

Greetz Oliver
My System SpecsSystem Spec
10 Mar 2010   #5

 
 

Quote   Quote: Originally Posted by Oliv3r90 View Post
Thanks Guys,

Somehow my problem solved itself. I think in the end it was a power source problem. But i disconnected a DVD player and now it works fine but tnx for your reply's

Greetz Oliver
So you had a DVD player hooked up to the same power strip?
My System SpecsSystem Spec
11 Mar 2010   #6

Windows 7
 
 

I meant a DVD-ROM player but actually it didn't solve the problem. It just occured again today. So i am just going to test te RAM then.
My System SpecsSystem Spec
26 Mar 2010   #7

Windows 7 Pro 64-bit Built 7600
 
 

i have the same problem i just switch from win vista home premium 32 bit to windows 7 pro 64 bit and my system now shut off after some time and i try to find why 5215

if you fond anything let me know

my computer is laptop acer aspire 5315
My System SpecsSystem Spec
26 Mar 2010   #8

Microsoft Community Contributor Award Recipient

Windows 8.1 Pro with Media Center
 
 

Maybe the most stupid question ever asked but do you have a valid version of Windows? Starting 1st of this month, RC build 7100 is expired and shuts itself down every two hours.

Kari
My System SpecsSystem Spec
26 Mar 2010   #9

Windows 7 Pro 64-bit Built 7600
 
 

i have a valid version of win 7 i paid 240$ for this
My System SpecsSystem Spec
26 Mar 2010   #10

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by SyNcHrO31 View Post
i have the same problem i just switch from win vista home premium 32 bit to windows 7 pro 64 bit and my system now shut off after some time and i try to find why 5215

if you fond anything let me know

my computer is laptop acer aspire 5315
What version of win 7 (7100, 7600) are you running?
My System SpecsSystem Spec
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 Computer suddenly shuts off




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