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Windows 7: very important question


09 Mar 2010   #1

64-bit
 
 
very important question

why my laptop ( hp pavilion dv5- 1199ee ) takes a very long time to enter to windows7 x 64 ultimate when switch on , and sometimes black screen shows after writing my password before enter to windows 7 x64 ultimate then i can't to enter to windows
please help me


My System SpecsSystem Spec
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09 Mar 2010   #2

Windows 7 32 bit
 
 

Quote   Quote: Originally Posted by yasser View Post
why my laptop ( hp pavilion dv5- 1199ee ) takes a very long time to enter to windows7 x 64 ultimate when switch on , and sometimes black screen shows after writing my password before enter to windows 7 x64 ultimate then i can't to enter to windows
please help me
See this tutorial:

Advanced Boot Options


Do the part that turns on Boot Logging.

Then after you boot your system, read the log.
You will likely see the system waiting for device drivers or other things to load.
Sometimes if you uninstall something like Norton AV, it doesn't remove the stuff from the registry and the machine sits waiting for a driver or other software to load, that no longer exists on the system.

It should give some clue. Post the log when you get it(make sure it doesn't have any text with your real name or any of that before posting.)

edit: btw if you did uninstall a Norton or Nero software, you need to download a removal or cleanup tool to get everything off.
My System SpecsSystem Spec
10 Mar 2010   #3

64-bit
 
 
Reported Post by yasser

thank you so much
My System SpecsSystem Spec
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10 Mar 2010   #4

Windows 7 32 bit
 
 

Quote   Quote: Originally Posted by yasser View Post
thank you so much
You're welcome. Thank you for the Rep.

Attachment 59896
My System SpecsSystem Spec
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