BSODs / Stop Errors / Random Pain

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  1. Posts : 9
    Windows 7 Professional
       #1

    BSODs / Stop Errors / Random Pain


    New PC upgrade from a week or so ago. Upgraded motherboard, CPU, & memory. I have been getting constant stop errors, normally when I am not on the computer. Tried a windows repair install to no avail and have reduced hardware attached to pretty much just the video card. Attached is SF file. I noticed the minidump folder was empty.

    Thanks for any advice.
      My Computer


  2. Posts : 519
    Windows 7 Ultimate (64)
       #2

    Clean install after the hardware upgrade?
      My Computer


  3. Posts : 9
    Windows 7 Professional
    Thread Starter
       #3

    Yes, clean install on a new hard drive. I just pulled the old OS drive out for ease of install.
      My Computer


  4. Posts : 519
    Windows 7 Ultimate (64)
       #4

    I'm assuming the latest MB bios and drivers... Have you run memtest?
      My Computer


  5. Posts : 9
    Windows 7 Professional
    Thread Starter
       #5

    Yes, latest drivers. Just downloaded memtest. Will start it up shortly.
      My Computer


  6. Posts : 9
    Windows 7 Professional
    Thread Starter
       #6

    Ran memtest last night, 519%, no errors. When I woke up this morning, there had been no crashes. I will check after work this afternoon.
      My Computer


  7. Posts : 9
    Windows 7 Professional
    Thread Starter
       #7

    Crashes are back. Minidump files attached.
      My Computer


  8. Posts : 9
    Windows 7 Professional
    Thread Starter
       #8

    Getting Windows Explorer Stopped Working, and Windows has unexpectedly quit errors so there appears to be no minidump files. Any suggestions?
      My Computer


  9. Posts : 9
    Windows 7 Professional
    Thread Starter
       #9

    Minidumps reloaded, couple of new ones. Any suggestions, please?
      My Computer


  10. Posts : 28,845
    Win 8 Release candidate 8400
       #10

    jrpettit said:
    Minidumps reloaded, couple of new ones. Any suggestions, please?
    JRP

    There are so many different causes that I have to start thinking some kind of hardware problem. Can you remove any un necessary hardware just to check?

    On the one analysis below the cause was the USB hub. several others were your video driver, OS files, etc.

    Does it BSOD in safe mode?



    Code:
    031010-28844-01.dmp    3/10/2010 5:48:00 PM    DRIVER_IRQL_NOT_LESS_OR_EQUAL    0x000000d1    00000000`00000231    00000000`00000002    00000000`00000000    fffff880`0400ae68    dxgmms1.sys    dxgmms1.sys+ae68                    x64        C:\Users\K\Desktop\Minidump\031010-28844-01.dmp    4    15    7600    
    031210-42900-01.dmp    3/12/2010 6:23:52 AM    KMODE_EXCEPTION_NOT_HANDLED    0x0000001e    ffffffff`c0000005    fffff880`02ff9f40    00000000`00000000    00000000`00000000    NETIO.SYS    NETIO.SYS+39c00                    x64        C:\Users\K\Desktop\Minidump\031210-42900-01.dmp    4    15    7600    
    031010-30373-01.dmp    3/10/2010 12:57:32 PM    KMODE_EXCEPTION_NOT_HANDLED    0x0000001e    00000000`00000000    00000000`00000000    00000000`00000000    00000000`00000000    ntoskrnl.exe    ntoskrnl.exe+71ed0                    x64        C:\Users\K\Desktop\Minidump\031010-30373-01.dmp    4    15    7600    
    031010-39015-01.dmp    3/10/2010 12:44:46 PM    PAGE_FAULT_IN_NONPAGED_AREA    0x00000050    fffff683`fefffef8    00000000`00000000    fffff800`03285ae2    00000000`00000002    ntoskrnl.exe    ntoskrnl.exe+71f00                    x64        C:\Users\K\Desktop\Minidump\031010-39015-01.dmp    4    15    7600    
    031010-42588-01.dmp    3/10/2010 8:05:18 AM    PAGE_FAULT_IN_NONPAGED_AREA    0x00000050    fffff6fb`40ffbc90    00000000`00000000    fffff800`032dcae2    00000000`00000002    ntoskrnl.exe    ntoskrnl.exe+71f00                    x64        C:\Users\K\Desktop\Minidump\031010-42588-01.dmp    4    15    7600    
    031210-34897-01.dmp    3/12/2010 1:59:10 AM    DRIVER_IRQL_NOT_LESS_OR_EQUAL    0x000000d1    ffffffff`04f0e1ae    00000000`00000002    00000000`00000000    fffff880`10b66644    Rt64win7.sys    Rt64win7.sys+11644                    x64        C:\Users\K\Desktop\Minidump\031210-34897-01.dmp    4    15    7600    
    031010-38220-01.dmp    3/10/2010 8:46:26 AM    DRIVER_IRQL_NOT_LESS_OR_EQUAL    0x000000d1    00000000`048563b0    00000000`00000002    00000000`00000001    fffff880`04b827bf    usbhub.sys    usbhub.sys+67bf                    x64        C:\Users\K\Desktop\Minidump\031010-38220-01.dmp    4    15    7600    
    031010-37377-01.dmp    3/10/2010 5:03:02 PM    DRIVER_IRQL_NOT_LESS_OR_EQUAL    0x000000d1    00000000`ffffab7b    00000000`00000002    00000000`00000001    fffff880`0401731a    USBPORT.SYS    USBPORT.SYS+1731a                    x64        C:\Users\K\Desktop\Minidump\031010-37377-01.dmp    4    15    7600    
    031010-34694-01.dmp    3/10/2010 8:09:14 AM    SYSTEM_SERVICE_EXCEPTION    0x0000003b    00000000`c0000005    fffff960`000d5ba0    fffff880`046a1f30    00000000`00000000    win32k.sys    win32k.sys+8b681                    x64        C:\Users\K\Desktop\Minidump\031010-34694-01.dmp    4    15    7600    
    031110-36036-01.dmp    3/11/2010 11:20:36 AM    SYSTEM_SERVICE_EXCEPTION    0x0000003b    00000000`c0000005    fffff960`0019b729    fffff880`0868af70    00000000`00000000    win32k.sys    win32k.sys+cb729                    x64        C:\Users\K\Desktop\Minidump\031110-36036-01.dmp    4    15    7600

    One debug
    Code:
    Microsoft (R) Windows Debugger Version 6.11.0001.404 X86
    Copyright (c) Microsoft Corporation. All rights reserved.
    
    
    Loading Dump File [C:\Users\K\Desktop\Minidump\031010-38220-01.dmp]
    Mini Kernel Dump File: Only registers and stack trace are available
    
    Symbol search path is: SRV*d:\symbols*http://msdl.microsoft.com/download/symbols
    Executable search path is: 
    Windows 7 Kernel Version 7600 MP (4 procs) Free x64
    Product: WinNt, suite: TerminalServer SingleUserTS
    Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
    Machine Name:
    Kernel base = 0xfffff800`0321f000 PsLoadedModuleList = 0xfffff800`0345ce50
    Debug session time: Wed Mar 10 09:44:33.925 2010 (GMT-5)
    System Uptime: 0 days 0:35:59.003
    Loading Kernel Symbols
    ...............................................................
    ................................................................
    .................................
    Loading User Symbols
    Loading unloaded module list
    ......
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck D1, {48563b0, 2, 1, fffff88004b827bf}
    
    Probably caused by : usbhub.sys ( usbhub!UsbhQueueWorkItem+3 )
    
    Followup: MachineOwner
    ---------
    
    0: kd> !analyze -v
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)
    An attempt was made to access a pageable (or completely invalid) address at an
    interrupt request level (IRQL) that is too high.  This is usually
    caused by drivers using improper addresses.
    If kernel debugger is available get stack backtrace.
    Arguments:
    Arg1: 00000000048563b0, memory referenced
    Arg2: 0000000000000002, IRQL
    Arg3: 0000000000000001, value 0 = read operation, 1 = write operation
    Arg4: fffff88004b827bf, address which referenced memory
    
    Debugging Details:
    ------------------
    
    
    WRITE_ADDRESS: GetPointerFromAddress: unable to read from fffff800034c70e0
     00000000048563b0 
    
    CURRENT_IRQL:  2
    
    FAULTING_IP: 
    usbhub!UsbhQueueWorkItem+3
    fffff880`04b827bf 48895808        mov     qword ptr [rax+8],rbx
    
    CUSTOMER_CRASH_COUNT:  1
    
    DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
    
    BUGCHECK_STR:  0xD1
    
    PROCESS_NAME:  System
    
    TRAP_FRAME:  fffff80004856210 -- (.trap 0xfffff80004856210)
    NOTE: The trap frame does not contain all registers.
    Some register values may be zeroed or incorrect.
    rax=00000000048563a8 rbx=0000000000000000 rcx=fffffa800500b050
    rdx=0000000000000001 rsi=0000000000000000 rdi=0000000000000000
    rip=fffff88004b827bf rsp=fffff800048563a8 rbp=fffffa800500b1a0
     r8=fffff88004bb6250  r9=fffffa800500b9c8 r10=000000000000015f
    r11=0000000000000000 r12=0000000000000000 r13=0000000000000000
    r14=0000000000000000 r15=0000000000000000
    iopl=0         nv up ei pl zr na po nc
    usbhub!UsbhQueueWorkItem+0x3:
    fffff880`04b827bf 48895808        mov     qword ptr [rax+8],rbx ds:00000000`048563b0=????????????????
    Resetting default scope
    
    LAST_CONTROL_TRANSFER:  from fffff80003290469 to fffff80003290f00
    
    STACK_TEXT:  
    fffff800`048560c8 fffff800`03290469 : 00000000`0000000a 00000000`048563b0 00000000`00000002 00000000`00000001 : nt!KeBugCheckEx
    fffff800`048560d0 fffff800`0328f0e0 : 00000000`00000000 fffffa80`0500bef8 fffff800`03434600 fffff800`048562a0 : nt!KiBugCheckDispatch+0x69
    fffff800`04856210 fffff880`04b827bf : fffff880`04bb630a fffffa80`0500bef8 fffffa80`0500b050 00000000`00000001 : nt!KiPageFault+0x260
    fffff800`048563a8 fffff880`04bb630a : fffffa80`0500bef8 fffffa80`0500b050 00000000`00000001 fffffa80`04f3d050 : usbhub!UsbhQueueWorkItem+0x3
    fffff800`048563b0 fffff880`04b9611f : fffffa80`0500c030 fffff880`04405f79 fffffa80`05210ac8 00000000`00000000 : usbhub!UsbhHubSSH_Timer+0x62
    fffff800`048563f0 fffff800`0327bdef : 00000000`00000000 00000000`00000006 00000000`00000001 fffffa80`051b39a8 : usbhub!UsbhDmTimer+0x16f
    fffff800`04856460 fffff800`0329cfa6 : 00000000`00000002 fffff800`04856648 00000000`00000000 00000000`00000005 : nt!IopTimerDispatch+0x132
    fffff800`04856570 fffff800`0329c326 : fffffa80`06b1a168 fffffa80`06b1a168 00000000`00000000 00000000`00000000 : nt!KiProcessTimerDpcTable+0x66
    fffff800`048565e0 fffff800`0329ce7e : 00000005`06ddb810 fffff800`04856c58 00000000`00021c9c fffff800`0340d608 : nt!KiProcessExpiredTimerList+0xc6
    fffff800`04856c30 fffff800`0329c697 : 00000001`91ea8eca 00000001`00021c9c 00000001`91ea8ec6 00000000`0000009c : nt!KiTimerExpiration+0x1be
    fffff800`04856cd0 fffff800`032996fa : fffff800`03409e80 fffff800`03417c40 00000000`00000002 fffff880`00000000 : nt!KiRetireDpcList+0x277
    fffff800`04856d80 00000000`00000000 : fffff800`04857000 fffff800`04851000 fffff800`04856d40 00000000`00000000 : nt!KiIdleLoop+0x5a
    
    
    STACK_COMMAND:  kb
    
    FOLLOWUP_IP: 
    usbhub!UsbhQueueWorkItem+3
    fffff880`04b827bf 48895808        mov     qword ptr [rax+8],rbx
    
    SYMBOL_STACK_INDEX:  3
    
    SYMBOL_NAME:  usbhub!UsbhQueueWorkItem+3
    
    FOLLOWUP_NAME:  MachineOwner
    
    MODULE_NAME: usbhub
    
    IMAGE_NAME:  usbhub.sys
    
    DEBUG_FLR_IMAGE_TIMESTAMP:  4a5bcc2d
    
    FAILURE_BUCKET_ID:  X64_0xD1_usbhub!UsbhQueueWorkItem+3
    
    BUCKET_ID:  X64_0xD1_usbhub!UsbhQueueWorkItem+3
    
    Followup: MachineOwner
    ---------
      My Computer


 
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