Win 7 crash after 2 month

b4de4nd · 11 Mar 2010

Hi guys and girls...

So ive been running win 7 ultimate 64bit for some months now. Not without trouble, seen quite many bluescreen. And the computer made som disk dumps...

but overall the system was stabile and working...

Now today, while browsing youtube, the computer crashes makes a disk dump and reaches 5%, then i restarts.

Ive had some trouble with the raid array im running for the system disc. Sometimes when i turned of the computer and restarted, the bios would have removed or altered the boot order for the disc. After changing them back the computer would boot correct.

However after this last bluescreen. NOTHING happens... the system boots up running the bios and so. raid controller states health.

then i get a blank screen thas has a _ blinking and there i stays.

Runned the win7 repair with no problems found. Restarted and and booted from dvd again and tried to rollback install from the lates win7 updates. Still no boot...

So as of now.... microsoft is in really bad standing here....

Cant seem to find anyone experiencing the same problems as me...

Jonathan_King · 11 Mar 2010

Welcome!

Could you please upload your dmps for analysis? https://www.sevenforums.com/crash-loc...d-problem.html

Thanks,
~JK

b4de4nd · 12 Mar 2010

Jonathan_King said:

Welcome!

Could you please upload your dmps for analysis? https://www.sevenforums.com/crash-loc...d-problem.html

Thanks,
~JK

What can i use for booting the machine with support for raid drives ?

I have my system on a raid 1

Jonathan_King · 12 Mar 2010

Have you tried booting up in Safe Mode?

b4de4nd · 12 Mar 2010

didnt even get so far to choose safe mode (f8)

But i just repaired the mbr with ultimatebootcd and got the machine to boot again. This time to the former install from the rollback in times thingy... however the computer just gave me bsod again, this time however it completed the disc dump...

will try to boot and copy the dump and upload here..

b4de4nd · 12 Mar 2010

The Dump file

b4de4nd · 12 Mar 2010

booted the computer in safe mode now... so a little unsecure about what to do...

Jonathan_King · 12 Mar 2010

Now upload the dmps. https://www.sevenforums.com/crash-loc...d-problem.html

You will need to boot up in Safe Mode With Networking to upload them to this site.

b4de4nd · 12 Mar 2010

uploaded in #6

=)

Jonathan_King · 12 Mar 2010

I suspect RAM, but it could be other hardware.

Download a copy of Memtest86 and burn the ISO to a CD using ImgBurn. Boot from the CD, and run at least 5 passes.

To do a hard drive test, download the appropriate software and run a scan: Hard Drive Diagnostics Tools and Utilities (Storage) - TACKtech Corp.

Code:

Microsoft (R) Windows Debugger Version 6.11.0001.404 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Users\Jonathan\Desktop\Minidump\010410-39546-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*c:\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is: 
Windows 7 Kernel Version 7600 MP (4 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
Machine Name:
Kernel base = 0xfffff800`02a60000 PsLoadedModuleList = 0xfffff800`02c9de50
Debug session time: Mon Jan  4 08:11:42.002 2010 (GMT-5)
System Uptime: 0 days 0:00:28.688
Loading Kernel Symbols
.......................................................
Loading User Symbols
Mini Kernel Dump does not contain unloaded driver list
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 124, {0, fffffa80089998f8, 0, 0}

Probably caused by : hardware

Followup: MachineOwner
---------

1: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

WHEA_UNCORRECTABLE_ERROR (124)
A fatal hardware error has occurred. Parameter 1 identifies the type of error
source that reported the error. Parameter 2 holds the address of the
WHEA_ERROR_RECORD structure that describes the error conditon.
Arguments:
Arg1: 0000000000000000, Machine Check Exception
Arg2: fffffa80089998f8, Address of the WHEA_ERROR_RECORD structure.
Arg3: 0000000000000000, High order 32-bits of the MCi_STATUS value.
Arg4: 0000000000000000, Low order 32-bits of the MCi_STATUS value.

Debugging Details:
------------------


BUGCHECK_STR:  0x124_AuthenticAMD

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

PROCESS_NAME:  System

CURRENT_IRQL:  0

STACK_TEXT:  
fffff880`031b66f0 fffff800`02d1aa89 : fffffa80`089998d0 fffffa80`06a3eb60 fffff8a0`00000005 00000000`00000001 : nt!WheapCreateLiveTriageDump+0x6c
fffff880`031b6c10 fffff800`02bfc547 : fffffa80`089998d0 fffff800`02c755f8 fffffa80`06a3eb60 00000003`00000005 : nt!WheapCreateTriageDumpFromPreviousSession+0x49
fffff880`031b6c40 fffff800`02b64b95 : fffff800`02cd7360 fffffa80`089e1148 fffffa80`089e1140 fffffa80`06a3eb60 : nt!WheapProcessWorkQueueItem+0x57
fffff880`031b6c80 fffff800`02adf161 : fffff880`0112ee00 fffff800`02b64b70 fffffa80`06a3eb60 00000000`00000000 : nt!WheapWorkQueueWorkerRoutine+0x25
fffff880`031b6cb0 fffff800`02d75166 : 00000000`00000000 fffffa80`06a3eb60 00000000`00000080 fffffa80`06a2b890 : nt!ExpWorkerThread+0x111
fffff880`031b6d40 fffff800`02ab0486 : fffff880`02f71180 fffffa80`06a3eb60 fffff880`02f7bfc0 00000000`00000000 : nt!PspSystemThreadStartup+0x5a
fffff880`031b6d80 00000000`00000000 : fffff880`031b7000 fffff880`031b1000 fffff880`03dfe540 00000000`00000000 : nt!KxStartSystemThread+0x16


STACK_COMMAND:  kb

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: hardware

IMAGE_NAME:  hardware

DEBUG_FLR_IMAGE_TIMESTAMP:  0

FAILURE_BUCKET_ID:  X64_0x124_AuthenticAMD_PROCESSOR_BUS_PRV

BUCKET_ID:  X64_0x124_AuthenticAMD_PROCESSOR_BUS_PRV

Followup: MachineOwner
---------